Gold And Silver Online Reviews 

460
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

This is the second time I have ordered silver from G&S Online. The representatives were helpful and friendly. The product arrived within one week of ordering. Deducted one star because the coins had... See more

Rated 5 out of 5 stars

First time buyer purchasing silver Maple Leafs with personal check. Everything went as they explained and appreciated the follow up emails when check was received and order shipped. Good packaging and... See more

Rated 5 out of 5 stars

G&S Online is the only place I'll buy my precious metals. I've dealt with two other sellers and have been disappointed each time. Not only does G&S Online sell the best quality at the best price, thei... See more

Rated 5 out of 5 stars

I had been thinking of getting some gold and silver to offset my investments. You see alll the ads in magazine's, TV , etc. Talked to a friend who ordered from another company, so decided to chk them... See more

Company details

  1. Gold and Silver Trading Company
  2. Financial Consultant

About Gold And Silver Online

Information provided by various external sources

GoldandSilverOnline.com was designed to allow you to purchase gold and silver safely, securely and with confidence to keep you coming back time and again for all of your gold and silver needs. It is truly your one-stop shop for all your precious metals needs.

Buy Silver

Buy Gold

Buy Pre-1933 US Gold

Gold and Silver IRA Accounts


Quick Links



Contact info

4.8

Excellent

TrustScore 5 out of 5

460 reviews

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4.8

All reviews

(460)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Best deal I can find

I ordered metals online for the first time and is was easy and smooth. I set up payment and the ACH was easy and clear. Customer service was helpful with the shipping as I was going out of town and wanted to hold shipping for arrival after I got back home and it was all received just as expected. Also the best deal I can find for buying gold or silver. Thank you.

1 April 2014
Unprompted review
Rated 5 out of 5 stars

Good buying experience.

I'm a new customer and a small quantity buyer, but Gold and Silver made my buying experience easy. I appreciated the feeling of my transaction being securely handled and respected. I'll buy from them again.

29 March 2014
Unprompted review
Rated 3 out of 5 stars

Prices are reasonable; people are good; delivery needs work!

I recently bought a gold bar and an American gold eagle coin; they sent me 2 emails stating that both items have the same tracking number. I assumed therefore that the two items would be delivered in the same box; only one item came in the box. I called and they told me that their delivery service made a mistake and they would send me the other item; the item arrived this Monday but I was not home at the time since they did not tell me the tracking number for the missed item. USPS left me a note stating that I could pick up the item later that day; they also said that I would be charged $19.99 for shipment. I had to call the company again; a very good woman told me that this is incorrect and she would take care of the matter. She did; I picked up the order and now (after all of this!) everything is OK.

Two very large mistakes; their shipping department needs to be talked to! Otherwise, a good company.

25 March 2014
Unprompted review
Gold And Silver Online logo

Reply from Gold And Silver Online

Thanks for your feedback Thomas, I am glad everything turned out well. As a result of your experience we have modified our systems in the shipping dept. to ensure greater accuracy, as this is very important to customer satisfaction.

Sincerely,
Eric Griffin

Rated 1 out of 5 stars

high postage and prices

will not order again

24 March 2014
Unprompted review
Gold And Silver Online logo

Reply from Gold And Silver Online

This customer placed 2 orders on our website and sent multiple emails complaining about the shipping charge. We attempted to explain the reasons for the $9.95 shipping cost (priority 2-3 delivery and insurance) but customer was not happy with this. We feel initially the customer was attempting to coerce us into giving him free shipping on his 2nd order by giving us a 1 star review. When we attempted to call him he would hang up on us or avoid our calls. While we strive to provide the highest level of customer service, unfortunately we are not able to make everyone happy.

Rated 5 out of 5 stars

Outstanding service!

I have tried other sites to buy silver coins and Gold and Silver Online really came through for me. They had the coins in stock and shipped them as promised. I will continue to use this site for my silver and gold needs.

24 March 2014
Unprompted review
Rated 5 out of 5 stars

What I expected good service to be.

I am very pleased with the service I received. I was made aware of the process from the very beginning and was kept informed throughout. I did not make a particularly large purchase but I feel as was treated with respect and given great service. Based upon my experience I would recommend Gold and Silver Online to anyone.

21 March 2014
Unprompted review

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