Go Green Taxis Reviews 

290
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

I have limited mobility and have to use Go Green frequently, often two or three times a week . Inevitably with such frequent use there have been a few blips but I can honestly say that in the last 100... See more

Rated 1 out of 5 stars

Driver had a cold and was constantly coughing, sneezing and clearing his throat. Just what you don't need on the way to the airport. Poor driving, emergency braking on motorway etc. They subcontract s... See more

Rated 1 out of 5 stars

We booked a taxi 2 days ahead of time for a 3am journey to catch a bus for the airport. Obviously very important that the taxi gets to me on time so I can catch my flight. The evening before we specif... See more

2.7

Poor

TrustScore 2.5 out of 5

290 reviews

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2.7

All reviews

(290)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Bicester - great taxi network

I’m down in Bicester for an event and I have used Go Green taxis while I’ve been here (I’ve taken 4 over the weekend) and each time the people of the phone have been lovely and helpful. And the taxi drivers have been great too. Would definitely recommend.

11 August 2023
Unprompted review
Rated 5 out of 5 stars

I had such a lovely driver

I had such a lovely driver. (Matthew) I was able to contact the driver easy to let him know I moved pickup location due to road closures. That was no issue. He was very friendly and efficient. I would recommend go green taxis. Especially if you get Matthew has your driver

28 July 2023
Unprompted review
Rated 5 out of 5 stars

Good taxi company, Marty is wonderful.

Had great service on Saturday, picked up from Ardington house back to Abingdon. Marty was a great driver, punctually on time, was extremely pleasant, put up with our drunkness and even took us to McDonald’s! Would definitely use again

24 June 2023
Unprompted review
Rated 5 out of 5 stars

Javid arrived promptly and couldn’t…

Javid arrived promptly and couldn’t have been more helpful and friendly. As requested he arrived in a mini bus so there was plenty of room for a bed that I had bought. Helped load and unload plus price was lower than original phone quote of £20. Top man.

17 June 2023
Unprompted review
Rated 1 out of 5 stars

Double what others charge - avoid

Got a quote on the go green app last night at 9pm for a 6.5 mile journey home. It came out at £41!
No way was I paying that for a 13 minute journey alone.
So I wandered over to the local taxi rank where another firm had a driver waiting. It was a metered drive, and came to £21.06.
Go green are genuinely charging double what other firms charge. Avoid and use another local firm.

3 June 2023
Unprompted review
Rated 1 out of 5 stars

Very unimpressed

Very unimpressed! Stayed at the Premier Inn, Didcot Saturday and needed to book a taxi to go to a party in North Moreton. The receptionist said Go Green Taxis were cheaper and I could book online. I did this and used ‘use this location ‘ (where I was) and stated where I wanted to go. I got a quote for £21.60. The driver rang to say he was there but when I said we were at the premier inn the driver said he was at the train station. He said he would be a further 3/4 mins and that was fine. The driver arrived and we got in, however he then said the price had changed and it was now £40.20!!! We argued and he said it was a further 3 miles, but £20 for a further 3 miles is astronomical. I can’t fault the driver but the office person was very rude and just said ‘the computer said’. He offered no other explanation.

In the end we had to pay it. But considering we had travelled up from London this was unbelievable. I thought you got ripped off in London but this takes the biscuit!! I would stay away from this company as they are just making up prices.

20 May 2023
Unprompted review
Rated 1 out of 5 stars

Greenwashing with impunity

Greenwashing with impunity? The fabulous driver couldn’t have been more professional, courteous, friendly and so thoughtful. But for 2.9 miles £23? Seriously? The office staff were unable to explain the pricing policy and repeatedly but politely stated “the computer sets the price” which painfully clashes with their slogan “doesn’t cost the earth” ….

22 April 2023
Unprompted review
Rated 2 out of 5 stars

Overpriced ripoff - avoid

Got charged £30 for a ten minute taxi ride from a bus stop near Oxford City Centre to a Park and Ride carpark. The only good thing was that the taxi arrived fairly promptly.

7 April 2023
Unprompted review
Rated 4 out of 5 stars

Review

Mis, the driver, was really polite and pleasant, the first taxi driver I've been able to chat to so much that I've forgotten I'm even in a taxi! Great service

11 April 2023
Unprompted review
Rated 1 out of 5 stars

Outrageously overpriced

We ordered a taxi via a restaurant back to our hotel on a Wednesday evening at 10pm, which was exactly an 11 minute (5 mile) drive away. Upon arriving we were asked to pay £36!! I asked the driver (who was to his credit very pleasant) to check if that was correct and he suggested we call the dispatcher. I spoke to a very blunt and honestly rude lady who pretty much told me it is what it is but ‘kindly’?! Reduced the price by £4. Left a really sour taste in the mouth after what was previously a lovely evening out for our anniversary. We used Say Taxi on the way there and it was just over £10. Please an avoid this company.

5 April 2023
Unprompted review
Rated 1 out of 5 stars

Deeply unimpressed. Won't use again.

I requested (in writing) a quote for a round trip from Oxford to Gloucestershire and was told nearly £130. When I arrived at my destination in Gloucestershire, the driver asked for the money and was going to leave me there! I ended up paying another £128 PLUS waiting time at 60p per minute. Given I'd gone to say a last goodbye to my dying mother this was extremely stressful and added to my distress at the occasion.

3 April 2023
Unprompted review
Rated 4 out of 5 stars

Excellent driver

Good service and Matthew, our driver, was excellent, very able and friendly. Would have been 5 stars but the office promised 5 minutes wait and it was more like 15.

28 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Call centre staff were very helpful when I booked two cars to take me and 5 friends from Abingdon to Heathrow, they explained how the fare works. The drivers were very smart and courteous and helped with our luggage. We all felt we were in good hands all the way.

12 February 2023
Unprompted review
Rated 1 out of 5 stars

Late

The job is driving therefore they should know how to get to places on time. Just had Go green for the first time this week. Every pick up late and one time forgot altogether. I can understand just once there maybe traffic or breakdowns but late everytime means they just don't care enough.

8 February 2023
Unprompted review

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