I came back again, and once again, Guido and Leo were absolutely spectacular! ❤️ The service here is truly exceptional. Both are incredibly kind, professional, and genuinely go above and beyond to mak... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I came back again, and once again, Guido and Leo were absolutely spectacular! ❤️ The service here is truly exceptional. Both are incredibly kind, professional, and genuinely go above and beyond to mak... See more
Company replied
Easy pick up. Car was brand new. Easy drop off. Deposit paid back within 24 hours. Great customer service. 100% using this company from now on. Exactly what you want when going on holiday. Also, when... See more
Company replied
Wonderful company. The best car hire firm we’ve ever used. Friendly drivers and staff and very efficient service. The car was almost brand new and very clean. Seamless service from pick up to drop off... See more
Company replied
The shuttle bus was quick and convenient. There was some waiting time when picking up the car, though, which was a bit stressful. The car itself was good. It had quite a few cosmetic damages, b... See more
Company replied
Written by the company
About Gobycar
Gobycar is a car rental company in Spain created to make every journey easier, more flexible and more enjoyable. We offer a simple booking process, competitive prices, a new fleet and a customer-focused service so you can enjoy the road with confidence.
#FeelTheXperience
At Gobycar, renting a car is not just about getting from one place to another. It is about enjoying the full travel experience: freedom, comfort, flexibility and peace of mind from the moment you book until the moment you return the vehicle.
Where can you find us?
We are available in some of Spain’s most popular destinations, including Mallorca, Menorca, Ibiza, Bilbao, Santiago, Girona, Valencia, Sevilla and Málaga.
You can also find us in the Canary Islands, with offices in Tenerife, Fuerteventura, Gran Canaria and Lanzarote.
Why choose Gobycar?
Our vehicle types
Our commitment
We believe renting a car should be simple, clear and stress-free. Whether you are travelling for holidays, work or a weekend getaway, our goal is to help you move around Spain with freedom, comfort and confidence.
Your opinion matters
Customer feedback helps us improve every day. Your review is very important to us and also helps other travellers choose Gobycar with confidence.
Book now and start your adventure with Gobycar
Discover our best deals at gobycar.com and find the perfect car for your next trip in Spain.
Camí de Can Pastilla, 48, Platja de Palma, Illes Balears, 07007, Palma, Spain
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Avoid scam. I was charged 100£ for alleged dirty car seat. 50£ for front seat and 50£ for rear seat. Sent me a photo with only few biscuits crumbs. No stains no damage to fabric nothing. I was told to keep 150£ on hold to ensure full fuel which I ensured before returning it. I was not told to send the car for car wash before returning it. I was charged 50£ per seat for nothing.

Reply from Gobycar
Service staff price were perfect. 1. Class service. Thank you!

Reply from Gobycar
Really happy with the service from Gobycar at Malaga airport, they were the best value, had friendly staff and I was impressed by the quality of the vehicle they supplied. Only slight negative was the car hadn’t been properly cleaned inside so a few items had been left by the previous owners but this really wasn’t a major issue. Overall a much better experience than I’ve had with some of their rivals.

Reply from Gobycar

Reply from Gobycar
Gobycar Palma de Mallorca - fast service and very clean car - good priced. We have ordered an SUV (interm) as in this type of cars a
Hyundai Tucson Or similar is shown a reference. we were 5 persons with luggage, so the trunk was very important and
Hyundai Tucson has a very large space. I have send an email to the location asking if possible to reserve us an
Hyundai Tucson and they would note it in the dossier but could not confirm (normal). When collecting the car we noticed that the majority of the larger and SUV's were all of a Chinese brand - OMODA 5 with a luggage capacity of only 370 to 372 litres compared to the Hyundai Tucson which has a luggage capacity ranging from approximately 546 to 620 liters - EXACTLY what we were looking for and did not get. Result; Gobycar proposed an upgrade against supplement, which we were obliged to take because of the luggage. I think it is unfair of the rental companies to have as reference car a 'best in its class EU car' when you get and unknown brand which is smaller and less confortable. I do have to say the returning of the car was smooth as we took the full protection, so no miticulous inspection.

Reply from Gobycar
Staff in Can Picafort was very nice and helpful. The car was clean and the process to receive and return was smooth. I went with the full insurance, and left 200 EUR deposit (for fuel only) that I received again after returning the car with a full tank. It was a very nice experience with no surprises.

Reply from Gobycar
We hired a VW Taigo and we loved it. The staff were very welcoming and super friendly, advising where to fill up and helping us understand where we could/couldn't park. Return of the car was easy enough too. Easy access from the main road which is ideal. Many thanks. We will definitely use this company again.

Reply from Gobycar

Reply from Gobycar
The center is not in the airport but the transfer from airport is very efficient. Great people, offering all required details. Flexibility. We received a new car, very well working and perfect for our needs. Fast return, no issues as the car was in perfect condition. Thank you!!

Reply from Gobycar
It was the 4th time this year we chose for Goby. Staff is friendly and cars are good/new.

Reply from Gobycar
All went well. No queue at pickup in in Bilbao.
No yellow jacket in the car (legal requirement) but they found one for us. Easy return BUT we had taken the premium policy to avoid the issues reported by others.

Reply from Gobycar
Loved the fast service checking in and returning the car.

Reply from Gobycar
Excellent service very experience collecting and dropping off. Also had benefit of upgrade at a very good price.

Reply from Gobycar

Reply from Gobycar

Reply from Gobycar
The company is doing everything well! No issues, no questions, great cars, reasonable pricing, very good service

Reply from Gobycar
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.