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Gobycar Reviews 

7,692
•
TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

I came back again, and once again, Guido and Leo were absolutely spectacular! ❤️ The service here is truly exceptional. Both are incredibly kind, professional, and genuinely go above and beyond to mak... See more

Company replied

Rated 5 out of 5 stars

Easy pick up. Car was brand new. Easy drop off. Deposit paid back within 24 hours. Great customer service. 100% using this company from now on. Exactly what you want when going on holiday. Also, when... See more

Company replied

Rated 5 out of 5 stars

Wonderful company. The best car hire firm we’ve ever used. Friendly drivers and staff and very efficient service. The car was almost brand new and very clean. Seamless service from pick up to drop off... See more

Company replied

Rated 4 out of 5 stars

The shuttle bus was quick and convenient. There was some waiting time when picking up the car, though, which was a bit stressful. The car itself was good. It had quite a few cosmetic damages, b... See more

Company replied

Company details

  1. Car Rental Agency
  2. Vacation Rental

About Gobycar

Written by the company

Gobycar Rent a Car
BOOK NOW
RENT A CAR IN SPAIN

About Gobycar

Gobycar is a car rental company in Spain created to make every journey easier, more flexible and more enjoyable. We offer a simple booking process, competitive prices, a new fleet and a customer-focused service so you can enjoy the road with confidence.

#FeelTheXperience

At Gobycar, renting a car is not just about getting from one place to another. It is about enjoying the full travel experience: freedom, comfort, flexibility and peace of mind from the moment you book until the moment you return the vehicle.

Where can you find us?

We are available in some of Spain’s most popular destinations, including Mallorca, Menorca, Ibiza, Bilbao, Santiago, Girona, Valencia, Sevilla and Málaga.

You can also find us in the Canary Islands, with offices in Tenerife, Fuerteventura, Gran Canaria and Lanzarote.

Why choose Gobycar?

  • Zero Excess: Travel with extra peace of mind and enjoy your rental experience without worrying about excess charges.
  • New fleet: Drive modern, comfortable and reliable vehicles, ideal for every type of trip.
  • Transparent prices: Clear information from the beginning, with no unnecessary surprises.
  • Great value: Competitive rates, practical extras and a service designed around your needs.
  • Flexible bookings: Choose the vehicle, location and options that best fit your journey.
  • Customer-focused service: Our team is here to help you before, during and after your rental.

Our vehicle types

  • Economy cars: Perfect for city breaks, short trips and easy parking.
  • Compact cars: A practical option for couples, friends or small families.
  • SUVs: More space, comfort and versatility for longer journeys.
  • Family cars: Ideal for travelling with more passengers and luggage.
  • Automatic cars: Extra comfort for a smoother driving experience.
  • Premium options: For customers looking for a more special driving experience.

Our commitment

We believe renting a car should be simple, clear and stress-free. Whether you are travelling for holidays, work or a weekend getaway, our goal is to help you move around Spain with freedom, comfort and confidence.

Your opinion matters

Customer feedback helps us improve every day. Your review is very important to us and also helps other travellers choose Gobycar with confidence.

Book now and start your adventure with Gobycar

Discover our best deals at gobycar.com and find the perfect car for your next trip in Spain.

Book Now

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(7,692)

6,381 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid scam

Avoid scam. I was charged 100£ for alleged dirty car seat. 50£ for front seat and 50£ for rear seat. Sent me a photo with only few biscuits crumbs. No stains no damage to fabric nothing. I was told to keep 150£ on hold to ensure full fuel which I ensured before returning it. I was not told to send the car for car wash before returning it. I was charged 50£ per seat for nothing.

1 September 2026
Gobycar logo

Reply from Gobycar

Hello Agha,
We’re sorry that your experience did not meet your expectations. Please contact us at customerservice@gobycar.com with your contract or reservation number so our team can review your case.

Gobycar

Rated 5 out of 5 stars

Service staff price were perfect!

Service staff price were perfect. 1. Class service. Thank you!

7 September 2026
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Reply from Gobycar

Hello Mehmet,
Thank you very much for your review. We’re delighted that you appreciated our service, staff and prices.

Gobycar

Rated 5 out of 5 stars

Great…

Really happy with the service from Gobycar at Malaga airport, they were the best value, had friendly staff and I was impressed by the quality of the vehicle they supplied. Only slight negative was the car hadn’t been properly cleaned inside so a few items had been left by the previous owners but this really wasn’t a major issue. Overall a much better experience than I’ve had with some of their rivals.

8 September 2026
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Reply from Gobycar

Hello James,
Thank you very much for your review. We’re delighted that you appreciated our competitive price, friendly staff and the quality of the vehicle. We hope to welcome you again!

Gobycar

Rated 5 out of 5 stars

Fair pricing

Fair pricing, decent cars, regular shuttle service to the airport

8 September 2026
Gobycar logo

Reply from Gobycar

Hello Ardit,
Thank you very much for your review. We’re glad that you appreciated our fair pricing, cars and regular airport shuttle service.

Gobycar

Rated 4 out of 5 stars

Gobycar Palma de Mallorca

Gobycar Palma de Mallorca - fast service and very clean car - good priced. We have ordered an SUV (interm) as in this type of cars a
Hyundai Tucson Or similar is shown a reference. we were 5 persons with luggage, so the trunk was very important and
Hyundai Tucson has a very large space. I have send an email to the location asking if possible to reserve us an
Hyundai Tucson and they would note it in the dossier but could not confirm (normal). When collecting the car we noticed that the majority of the larger and SUV's were all of a Chinese brand - OMODA 5 with a luggage capacity of only 370 to 372 litres compared to the Hyundai Tucson which has a luggage capacity ranging from approximately 546 to 620 liters - EXACTLY what we were looking for and did not get. Result; Gobycar proposed an upgrade against supplement, which we were obliged to take because of the luggage. I think it is unfair of the rental companies to have as reference car a 'best in its class EU car' when you get and unknown brand which is smaller and less confortable. I do have to say the returning of the car was smooth as we took the full protection, so no miticulous inspection.

29 August 2026
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Reply from Gobycar

Hello,
Thank you for sharing your review. We’re glad that you appreciated our fast service, clean vehicle and smooth return process. Thank you also for your feedback, which helps us continue improving.

Gobycar

Rated 5 out of 5 stars

Staff was very nice and helpful

Staff in Can Picafort was very nice and helpful. The car was clean and the process to receive and return was smooth. I went with the full insurance, and left 200 EUR deposit (for fuel only) that I received again after returning the car with a full tank. It was a very nice experience with no surprises.

8 September 2026
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Reply from Gobycar

Hello Solin,
Thank you very much for your review. We’re delighted that you appreciated our friendly team in Can Picafort, the clean car and the smooth collection and return process.

Gobycar

Rated 5 out of 5 stars

We hired a VW Taigo and we loved it

We hired a VW Taigo and we loved it. The staff were very welcoming and super friendly, advising where to fill up and helping us understand where we could/couldn't park. Return of the car was easy enough too. Easy access from the main road which is ideal. Many thanks. We will definitely use this company again.

2 September 2026
Unprompted review
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Reply from Gobycar

Hello Marie,
Thank you very much for your review. We’re delighted that you enjoyed the VW Taigo, our friendly service and an easy return process. We look forward to welcoming you again!

Gobycar

Rated 5 out of 5 stars

Everything as expected

Everything as expected, great car. Very good price.

7 September 2026
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Reply from Gobycar

Hello Alexandru,
Thank you very much for your review. We’re delighted that everything met your expectations and that you enjoyed a great car at a very good price.

Gobycar

Rated 5 out of 5 stars

Great experience, service and price

The center is not in the airport but the transfer from airport is very efficient. Great people, offering all required details. Flexibility. We received a new car, very well working and perfect for our needs. Fast return, no issues as the car was in perfect condition. Thank you!!

7 September 2026
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Reply from Gobycar

Hello Raluca,
Thank you very much for your review. We’re delighted that you enjoyed the efficient airport transfer, helpful service, new car and smooth return. We hope to welcome you again!

Gobycar

Rated 5 out of 5 stars

It was the 4th time this year we chose…

It was the 4th time this year we chose for Goby. Staff is friendly and cars are good/new.

4 September 2026
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Reply from Gobycar

Hello Guus,
Thank you very much for choosing Gobycar for the fourth time this year. We’re delighted that you continue to appreciate our friendly team and new cars.

Gobycar

Rated 5 out of 5 stars

All good (with premium policy)

All went well. No queue at pickup in in Bilbao.
No yellow jacket in the car (legal requirement) but they found one for us. Easy return BUT we had taken the premium policy to avoid the issues reported by others.

1 September 2026
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Reply from Gobycar

Hello,
Thank you very much for your review. We’re glad that everything went smoothly, from collection in Bilbao to the easy return, and that you enjoyed the peace of mind of our Premium coverage.

Gobycar

Rated 5 out of 5 stars

Loved the fast service checking in and…

Loved the fast service checking in and returning the car.

7 September 2026
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Reply from Gobycar

Hello Jaime,
Thank you very much for your review. We’re delighted that you appreciated the fast check-in and return process.

Gobycar

Rated 5 out of 5 stars

Excellent service very experience…

Excellent service very experience collecting and dropping off. Also had benefit of upgrade at a very good price.

7 September 2026
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Reply from Gobycar

Hello John,
Thank you very much for your review. We’re delighted that you enjoyed an excellent collection and return experience and a great-value upgrade.

Gobycar

Rated 1 out of 5 stars

You can return the deposit you keept.

You can return the deposit you keept.

5 September 2026
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Reply from Gobycar

Hello Bente,
We’re sorry that your experience did not meet your expectations. Please contact us at customerservice@gobycar.com with your contract or reservation number so our team can review your case.

Gobycar

Rated 5 out of 5 stars

Good company

everything was fine

7 September 2026
Gobycar logo

Reply from Gobycar

Hello Lukas,
Thank you very much for your review. We’re glad that everything went well during your experience with Gobycar.

Gobycar

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Highly recommend!🙏💫🙏

7 September 2026
Gobycar logo

Reply from Gobycar

Hello Luca,
Thank you very much for your recommendation. We’re delighted that you enjoyed our service!

Gobycar

Rated 5 out of 5 stars

Super express new car very profesional…

Super express new car very profesional staff

7 September 2026
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Reply from Gobycar

Hello Ewa,
Thank you very much for your review. We’re delighted that you enjoyed our fast service, a new car and the professionalism of our team.

Gobycar

Rated 5 out of 5 stars

The company is doing everything well

The company is doing everything well! No issues, no questions, great cars, reasonable pricing, very good service

5 September 2026
Gobycar logo

Reply from Gobycar

Hello Natalia,
Thank you very much for your review. We’re delighted that you appreciated our cars, competitive prices and quality service.

Gobycar

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