What is great about this purchase is that I have found a company that has replacement frames available for one of my original prescriptions. I am always having "accidents" with my glasses. Thank you!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Buy and Save up to 60% on Discount Designer Eyewear Eyeglasses Sunglasses Eye Glasses Contact Lenses Prescription Lenses
Contact info
3422 Old Capital Trail #718, 19808, Wilmington, United States
- 877-634-2020
- www.go-optic.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great selection
Great selection, great prices, easy to order.
-Eric F
Easy and efficient!!
I found the eyeglasses that my daughter wanted at a substantially lower price then other vendors. Order was easy and efficient.
Great prices
The Disney model for eyewear
Had my main pair of glasses be lost functionally due to temple ear piece break. Optician I use only gave me the OEM information and said good luck on my search. Google found Go-Optic for me. The search and purchase was seamless. Follow-up awesome. I am a retired Disney Executive, their service emulates Disneys great guest service model.
I ordered prescription sunglasses as…
I ordered prescription sunglasses as advertised on their website, it took about 3 weeks for them to arrive. When they did arrive the sunglass frames were separate and the glasses had clear lenses. There’s no way to attach the sunglass lenses, and no instructions on how it might be done. So now all I have is another pair of regular prescription glasses, and two loose tinted frames. These glasses weren’t cheap either, and there was no mention of separate lenses on their site.
I do not recommend using Go-Optic.com. Save yourself money and annoyance and find your glasses somewhere else.
It was seamless and user friendly with…
It was seamless and user friendly with all the brands you love
Do not pay for expedited shipping...
Do not pay for expedited shipping! it won't matter because it took 3-weeks for production and ship the glasses. Then, received without temple screws! How does that happen??? Will not patronize again.
It's a well-designed site
It's a well-designed site, better than any of the other online optic sites I've used. Quality frames and trivex are available, and there are better progressive and coating options than most competitors. I will use it again.
My glasses never arrived and they don't…
My glasses never arrived and they don't want to give me a refund, this is crap, don't order from this page 😡😡😡
Right order, WRONG glasses.
Ordered glasses. Got the wrong ones. No mention of refund for shipping back their mistake. No mention if they ever made the glasses I ordered. First and last time ordering glasses on line. NOT worth the hassle.
I searched high and low for the perfect…
I searched high and low for the perfect frames for my daughter's first pair of glasses that she is not too excited about and I found them here. The selection was great and the prices were even better and the ordering process was very easy. I am so excited to see her in her new glasses.
Desired Eyeglass Design Availiable Go-Optic
I lost my new glasses. My optometrist informed me that the frame I had purchased was no longer available to him. So the receptionist looked online for me, and he found Go-Optic. He told me to order the frame and bring it in, and they'd put in my prescription lenses on them. Go-Optic offers similar frame designs if they don't have what you're looking for. It was easy to check out and they offer excellent shipping rates.
Compared to other online eyeglass providers I found Go-Optic really did offer the best price for my design and there was even a special coupon for it!
Lousy customer service
I found just what I wanted, the exact frames I have had for 5 years. The frames came through very deformed, I called go optics and they told me to take pictures and send to them which I did. I was told the glasses could be adjusted but they went back to the original crooked shape. I don't have time to keep going back to have them adjusted and the other alternative was to send them back to GoOptics so they could fix them. I can't be without them, they are the only sunglasses I have which are prescription and I know they will go back to their original shape. Customer service is lousy, they should let me swap them out for frames that aren't deformed.
Easy and efficient:)
The "survey" conducted by Bizrate - do not take it
After the order, the "survey" conducted by Bizrate offers a potential $100 reward. Completing the survey you end up eligible for the $100 reward. This actually is choosing 4 magazines ($100 value) for trial subscriptions with a mandatory charge of $2 per item. Also one cannot just leave the site selecting continue without choosing at least one magazine, should you decide not to participate by selecting any magazines. I vacated the site anyway somewhat perturbed. Also from the email you've provided, you will now be consistently billed until you find a way to cancel.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








