Global Telemetrics Reviews 

The customer support team at GT are just great.
I have spoken with several of their team….just getting used to
my tracker…asking advice and seeking help.
They have endless patience …nothing is too much trouble.
The measure of a great business is the service you receive AFTER you’ve bought the product .
My experience thus far is quite excellent . Cannot recommend highly enough.
Robert Peck

Excellent service over 3 year period

Ben was very helpful, he politely and patiently talked me through the password reset process.
He is a credit to your organisation.

Responsive customer-focused service which fixed my issue very quickly, greatly exceeding my expectations and giving me great confidence that any further questions or issues will be dealt with in the same manner. Great to experience such a service in 2026 - its rare nowadays.

Liam Billson was very helpful, professional and efficient in managing my one month contract extension pending the arrival of my new car. Ha had a great telephone manner and all the documentation and invoice came through straight after the call.

GT: Always there 24/7 and always helpful
Great crew
Thank you

Great people to deal with .
Great service .
Wonderful company.

Thank you kirsty today.
Made the day.
All the best to all.

I’ve been genuinely impressed by the service from Global Telemetrics. The response times were far quicker than I expected, and every member of staff I dealt with was helpful, professional, and reassuring. The customer service has been excellent throughout.
Great service — absolutely worth the money.

I trust global telemetry’s to keep my vehicle safe.
Today I rang to order a new card as I had lost one.
The simply wonderful Debby told me it was still in the vehicle,so I mounted a search and found it.
I am going send Debby and Andy a box of chocks for ther outstanding help

Realized that vehicle was not immobilized when it should be so their was clearly a fault. Contacted them and they made arrangements to ring me in morning at a suitable time to sort it out which they did, now working correctly.

Really fast response. Very helpful staff

Helpful staff whilst deciding which device was best for my caravan. Installation date date within good time frame.installation technician arrived promptly and was very competent in where to best place device.

Superb & 100% efficient as well as uber helpful. I can't thank team Global enough.

Excellent service,needed a replacement card and arrived the next day.

They took my 3 year subscription on day 1 and since then they have been useless. There is a fault with the tracker as it registered movement with no ignition started and called me 20 minutes after I started driving....way too long as in 20 minutes the car could already have been in an underground car park.

I received a text stating that someone would call me at arrange an engineer visit within 72 WORKING hours (another joke).

A week went by till i got a call and when I mentioned this the chap said he'd been on holiday (another joke). The engineer visit was booked between 8-12 noon. It's now 1.30 pm and no one has called nor turned up, so I called them after hanging on for 15 minutes they finally answered the call and they contacted the engineer who had been delayed and would be with me in next 60-90 minutes, so a 5 and a half hour window. Another joke!

So far I have received NO paperwork from them because they inputted the wrong email address in to their system (another joke), so all round not the greatest customer experience so far! Grrrrrrrrr!

Hi I lost my Driver Detection Card
The Car was in an Underground Car Park and Ben helped me all the way my Drama.
Well done Ben and Team. Top Job

Many thanks

Keith

Phone call answered reasonably quickly and the problem resolved in one call.

I had an issue with my tracker drawing more power than it should, so I called the team and spoke with Shapla Ahmed. She was outstanding from start to finish. She quickly arranged for an engineer to visit at my earliest convenience and stayed in touch throughout to make sure everything was resolved.

Hopefully the fix has sorted the problem, but if you ever need help, ask for Shapla - she’s the one who gets things done!

Had a number of cars that came with different trackers including Vodafone trackers from new. False alerts were constant & contacting call centre was impossible. Then made aware of Globaltelemetrics. One off payment for equipment,fitting &lifetime subscription & equipment transferawable to other cars. What the fitter would say was that equipment & lifetime subscription transferable which was a lie. Global have realised fitters have been telling this lie to get as much work as possible. Now Global will try & scam you into buying software updates . Chubb insurance invested in Global & now realising what has been going on. Avoid Globaltelemetrics

Always great friendly service
Thanks to all the team. The tracker and immobilising service is a huge peace of mind