Global Investments Inc.  Reviews 

347
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers had a great experience with this company. Customers frequently praise the highly knowledgeable staff and professional guidance provided throughout the entire property purchasing journey. Many people consistently appreciate the responsive customer service, seamless transactions, and detailed support offered during various real estate investments. Some reviewers were not happy with the slow communication and unexpected delays experienced regarding ongoing property management tasks. A few other people also felt that post-purchase assistance and repair timelines fell significantly short of their initial expectations. Consumers additionally noted serious concerns about financial transparency and a lack of accountability when resolving maintenance issues.

What people talk about most

Staff

People report positive experiences with staff, praising the team for being consistently helpful, responsive,... See more

Service

Customers consistently note positive experiences with service, highlighting that reviewers find the team... See more

Product

Users describe ambiguous interactions with product, reflecting mixed opinions among reviewers. While many... See more

Customer service

Consumers find customer service to be positive, frequently praising the team for providing consistent... See more

Response time

Clients share ambiguous opinions on response time, with some reviewers praising quick and reliable contact... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They are professional. Well organised business with a long history. True salesmen, yet supportive and thoughtful with personal approach. Should this remain in the after sales trajectory i could not be... See more

Company replied

Rated 4 out of 5 stars

Great asistance and hardworking. Good team Barrie, John very helpfully and quick response.

Company replied

Rated 4 out of 5 stars

I just finalised the purchase of my UK property with Global Investments and just had my first rent payment paid to me on time. Scott was very knowledgeable and helpful from the very start and I felt v... See more

Company replied

Rated 5 out of 5 stars

Mr John always supported us in any time we need help. The global investments always keep us informed even the process has taken a little longer. I have plan to buy another house in future. I stron... See more

Company replied


Company details

  1. Investment Service

Written by the company

Global Investments Incorporated private property investments


Contact info

4.2

Great

TrustScore 4 out of 5

347 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 69% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(347)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

I cannot thank Barry and Mike…

I cannot thank Barry and Mike sufficiently for their outstanding service from start to finish of the process. 
At all times, I was kept fully informed of any developments - dying art of communucation is actually alive and well here ! Whilst there were a couple of small problems at the sellers end, John and Mike worked hard with immense patience and diplomacy through to completion. Not only highly professional and efficient but extremely pleasant and friendly, whatever the pressure. I simply would not dream of engaging a different agent, so I look forward to both buying and selling in future through such a reputable agent with dedicated staff - very well done and thanks a million !!

4 January 2023
Unprompted review
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Reply from Global Investments Inc.

Hi Justin, thanks mate, means a lot. Hopre the family are well and you had a great New year, All the best Barry

Rated 1 out of 5 stars

Good luck getting a call back back from…

Good luck getting a call back back from them. Not professional at all.

4 January 2023
Unprompted review
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Reply from Global Investments Inc.

Hi Sukhjinder, it was good to speak to you the other day and as I said on the phone when we spoke we only received one missed call and we called back with 24 hours of receiving your enquiry. If there was a mix up from our side then I apologise. We have some great inventory in the US and the UK so if you are still interested in investing then you have my mobile no and maybe we can start again :) Drop me a whats app anytime. Thanks Mike CEO. Global Investments Inc.

Rated 4 out of 5 stars

Friendly and knowledgeable staff

Friendly and knowledgeable staff, always the best properties for sale and for rent, for a very good price.

1 December 2022
Unprompted review
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Reply from Global Investments Inc.

Thanks Curtis, always try out best. Hope your well, Thanks John

Rated 5 out of 5 stars

I have been dealing in the UK property…

I have been dealing in the UK property market for a number of years now letting properties. The staff at Global make the whole process very easy and hassle free. I would recommend them to anyone.

25 November 2022
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Reply from Global Investments Inc.

Thanks Oliver, glad you were happy and look forward to the next one ;) cheers Mike

Rated 5 out of 5 stars

Easy to do business with

I have been working with Global for nearly 6 years and have purchased 4 properties. No complaints so far, Prompt and excellent service so not much more to say.

2 November 2022
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Reply from Global Investments Inc.

Thanks a million Claire and as always take care x

Rated 5 out of 5 stars

Barrie and his team went above and…

Barrie and his team went above and beyond. Polite friendly staff and good communication. Highly recommended.

21 November 2022
Unprompted review
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Reply from Global Investments Inc.

Hi Lilli, Many thanks for the review. Hope your well and speak soon ... Barry

Rated 5 out of 5 stars

Great company to do business with

Having been recommended to Global via a friend I am pleased to say I am happy we purchased our flat in Manchester through them.

Communication is key and Global do not disappoint, issues are raised and dealt with in the appropriate manner as are updates on regulatory changes. I would highly recommend their services.

5 October 2022
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Reply from Global Investments Inc.

Hey Edith. Very pleased you are happy with the apartment. Have to say they sold out very fast so I think you did very well. Here if you need anything as always x All the best Michael

Rated 5 out of 5 stars

Great Experience and such helpful…

Great Experience and such helpful staff. Had no luck finding the right house until now. Especially helpful were Michelle and John who were in contact every step to help with a smooth and easy transaction in buying our first US Investment home. Thank you.

21 November 2022
Unprompted review
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Reply from Global Investments Inc.

Appreciate you taking time to post this Samuel and wish you and your family a happy holiday. Speak soon, John

Rated 5 out of 5 stars

We came into contact with Global around…

We came into contact with Global around 7 weeks ago and was not sure about buying a house in a foreign country so far away. We liked that they help us with everything and give me and my partner allot of peace of mind. After looking at a few houses we purchased our first house which is a single family house. The property needed some work to have ready for new tenants of which this was paid for by the previous owners :) It took a couple of weeks for the the work to be done and the house looked great! Global and Gabi from Tiptop oversaw this and kept us up to date and now we have a new person renting our house. Barrie, John and Michael have been very good from the start and keeping me updated and we are also very happy with the management company. We would definitely recommend using these companies. Regards, Paco :)

23 November 2022
Unprompted review
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Reply from Global Investments Inc.

Hi Paco. Thank you for the positive comments. The house looks great and I am glad we found a good tenant. I will of course be keeping in touch with Tip Top to keep a check on things but no news is good news as they say ;) Here anytime if you neded me, all the best Michael.

Rated 5 out of 5 stars

Professional company, great service and returns on my investments.

Back in May we purchased two properties in Cleveland Ohio. Throughout the process Barrie and John kept us fully updated, within a week we had received inspection reports and the sales completed in June. Global helped us appoint a management company to look after the houses and as both properties were sold to us with tenants in place we began receiving rental income within weeks of completion. We have recently had to repair a couple of small things though general wear and tear but you expect this when you have rental properties. Julie at Sky was really helpful and has handled all repairs for us. We will definitely be looking to buy further properties in the New Year

4 May 2022
Unprompted review
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Reply from Global Investments Inc.

Hi Ash. I will pass on your kind comments to Julie as well, I think she has done a great job. Hope you have a great Chrstimas and New year and look forward to finding the next property. Cheers Mike.

Rated 2 out of 5 stars

The ROI is far from accurate.

Buying the house is simple and easy. Maybe in the long run it'll be a good investment. But I recently purchased and about 4 months in, not a single penny of rent has been transferred from the management company. Plus, Global don't mention half of the expenses that will be included for a duplex. So take home pay per month should have been close to $1000, but it's probably 1/4 of that in reality. These fees can include paying for utilities and even gardening, which if you own a duplex, come to over $300 a month. Add in management fees, random fees for them checking tenant details and the likes, and it's a pretty meagre return. $1100 for 4 months ownership so far. And $0 will be made over the next couple of months. So, will average to $180 a month for now, on a property worth close to $70,000.

I was recommended to increase rents to match the market rate and help cover some of these additional fees. But when I asked, I was then told it was not the right course of action. Neither was changing the management company who has not paid a penny of rent in 4 months, despite asking for weeks. So, fees not mentioned in the lease or by either company will just be on the owner.

Plus one tenant has already seemingly been arrested and had previously caused trouble (from what I understand). So although that seems to have been an ongoing issue, that was also not checked upon before recommending/selling. 1 property is therefore essentially vacant, while months of court cases are underway. However I believe that must be via the property management companies they deal with.

So just be careful with the ROI promised. It's far from truthful in my case at least. Or in other words, 15% Net Return promised, less than 1% reality. If you want to buy for a long term investment and to sell on later, well this could be a good option for you. I have not owned a house long enough or sold one to comment.

But if like me you believe that you could make a nice amount of side income from rent - well then, be prepared to be disappointed.

22 November 2022
Unprompted review
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Reply from Global Investments Inc.

Hi Joe,

We are very disappointed to read this review, which includes many details that are factually incorrect and do not accurately reflect the service you have been provided to date.

Firstly, your management company has collected all of the rent due to you. In fact, one of your tenants paid three months rent upfront and they have been living in the property for over 16 years.

We had no knowledge of any supposed altercation between the two tenants you referenced prior to you purchasing the property. Both tenants are long term tenants and had always paid rent promptly prior to you closing. We are sorry to hear that such a situation arose but, as I'm sure you can appreciate, this type of matter is beyond our control. We performed all relevant checks on tenants and can only comment on the fact that they were up to date on payments.

In relation to the ROI you have referenced: it was made clear that the rents for your property were below market value and you would have the option to increase the rent at a future date if the tenants were to leave. (This is still the case)

We have been informed by the management company that you have been requesting an increase in rent since you purchased the property. This goes against our advice and the management company's advice at this moment, as we know this can cause issues with tenants.

We must also state that we would never promise a return. Instead we outline current income based on tenant agreements and identify potential return on properties in the future. As you have suggested in your review, your short-term profitability is not same as the long-term potential of your investment.

You do not mention in your review that the management company have agreed to lower your lawn care costs and the figure you are quoting of over $300 a month in expenses is incorrect as per the copies of the bills you sent to us. All other expenses such as management fees are clearly outlined in our literature and so there should be no surprises to you there.

We are here to assist you in anyway we can and I think your management company have done a very good job collecting your rents and also helping to lower your monthly costs. Your property is located in a great area and, as we stated previously, if you were to increase the rent at a future date it would actually surpass the quoted ROI.

You have only owned the property for a few months and it has the potential to be an excellent long term investment. As you have stated yourself, it needs to be given time to see the full potential. As a business, we do not recommend buying rental properties to sell on quickly.

Like any buy to let investment anywhere in the world, you have running costs which are all shown in our marketing literature and we recommend all of our clients have to account for some vacancy periods and maintenance.

We are here to help Joe if you need anything.

Thanks

John

Rated 5 out of 5 stars

Writing a review from my daughters…

Writing a review from my daughters google account as I do not have google. Mike was fantastic with my husband and I. He made everything so smooth considering our particular situation was a bit different to usual. Would highly recommend him, he is great! Thanks for everything.

3 October 2022
Unprompted review
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Reply from Global Investments Inc.

Hi Alice, Don't appologise for struggling with modern technology, my kids still help me with my computer lol. Told you we would get there, I'm afraid most things are done digitally now online but you cannot stop progress I suppose. Fax me anytime ;) Mike

Rated 5 out of 5 stars

All staff that I had interactions with…

All staff that I had interactions with were very efficient and professional. Very happy with the whole service, I would definitely recommend Global Investments in the future.

15 September 2022
Unprompted review
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Reply from Global Investments Inc.

Thanks Henley, feel free to get in touch anytime mate, Michael.

Rated 5 out of 5 stars

We’ve just purchased our first overseas…

We’ve just purchased our first overseas buy to let with Global They made a stress free and went above and beyond to keep communications going and to keep the purchase moving through. John was great in particular, extremely diligent and did an excellent job liaising between all parties. I would highly recommend Global.

15 August 2022
Unprompted review
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Reply from Global Investments Inc.

Hi Jawad, nice to hear from you and thanks for taking ther time to post this. Hope the family are well, all the best, John.

Rated 5 out of 5 stars

Barrie has been fantastically helpful…

Barrie has been fantastically helpful to us throughout the process of finding us the right property within our budget and location - fast, efficient, and kind :) Thank you

3 September 2022
Unprompted review
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Reply from Global Investments Inc.

Your welcome Renae, pleasure dealing with you and hopefully more down the line, Barrie x

Rated 4 out of 5 stars

Although through Zoom

Although through Zoom, we established great confidence in Mike's integrity. It was important for us to have confidence in the staff's ability to feel aligned in what we wanted to achieve from a buy to let property overseas. The house is performing well and we receive our Section 8 rents each and every month on time. Happy with our investment.

13 June 2022
Unprompted review
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Reply from Global Investments Inc.

Hi Nyle, hope your well mate. Thanks for taking the time to post this, say hello to the family, cheers Mike

Rated 5 out of 5 stars

Global Investments did a great job…

Global Investments did a great job keeping me up to date with progress on my new home construction purchase in Greater Manchester by providing regular and comprehensive reports. This helped to ease anxieties about doing a home purchase in the midst of a global pandemic.

10 March 2022
Unprompted review
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Reply from Global Investments Inc.

Thanks for the positive review Laurence, here as you know anytime.

Rated 5 out of 5 stars

My property advisor was truly…

My property advisor was truly excellent! His knowledge, professionalism and attention to details was much appreciated. He worked hard to not only find a property that fit all my requirements but he negotiated successfully with the seller. In addition, his communication skills, prompt response time and general help with my getting an LLC set up and US bank account was above and beyond.

4 August 2022
Unprompted review
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Reply from Global Investments Inc.

Thanks for the kind words Reiss. Hope you are well and fell free to get in touch anytime, Mike

Rated 5 out of 5 stars

Once I spoke to Mike on video call I…

Once I spoke to Mike on video call I was comfortable and confident in his approach which made my decision to purchase a house in St Louis easy. John and his team are always available for support and the process was straight forward. I did my homework so was not completely naive but I’m glad I trusted Global to ensure everything was above board and handled with professionalism. Will look at further investments in the future. Thanks

11 July 2022
Unprompted review
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Reply from Global Investments Inc.

Hey Maria, always a pleasure. As you know John, Michael and I are here if you need anything down the line. Thanks for the review, Mike

Rated 5 out of 5 stars

Excellent experience

Excellent experience, the team at Global have been great from the start. The house I purchase in Detroit is a section 8 and new people were put in by the management company within 3 weeks of me being the new owner. Richard has also been great with the set up of my LLC and bank acc. Thank you to Mike and John for all your help with this and I recommend to my friend to contact you. Thank you very much, Fernando J

10 July 2022
Unprompted review
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Reply from Global Investments Inc.

Thank you for the review Fernando. I will also pass on your best wishes to Richard, I am sure he will be in touch. Here if you need anything, all the best John

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