Ginger Ted Reviews 127

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their thoughtful design, durability, and perfect fit for various dog breeds, including hard-to-fit dachshunds and whippets. Consumers appreciate the warmth, waterproof features, and overall excellent quality of the coats, often highlighting that they surpass other brands they have tried. People also rave about the exceptional customer service, describing it as helpful, friendly, and prompt. Reviewers value the company's responsiveness to inquiries, easy return and exchange processes, and willingness to go the extra mile to resolve issues. The fast delivery service and the inclusion of thoughtful extras in the parcels are also appreciated by consumers.

Based on these reviews

Rated 4 out of 5 stars

Ginger Ted has great quality products and excellent customer service. I’ve purchased from them multiple times and I’m always impressed. Their coats fit well, are warm, waterproof, and thoughtfully des... See more

Company replied

Rated 5 out of 5 stars

Excellent service. The dachshund coats arrived on time. Ginger Ted were brilliant in helping us return one of the coats that didn't fit our oddly shaped dachshund. Ginger Ted suggested an alternat... See more

Company replied

Rated 5 out of 5 stars

We ordered a hi viz coat for our Whippet and had 'Nervous' embroidered on both sides as she's a worrier when walking on the lead. Customer service were super helpful & friendly, and the coat arrived... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Perfect Coat for Rainy Walks! I ordered two waterproof dachshund dog coats for my boys. The material keeps my dogs dry and warm. The long Velcro straps are a huge bonus — they make it so... See more

Company replied


Company details

  1. Pet Store
  2. Clothing Store
  3. Pet Supply Store

Written by the company

1 dog and 2 humans working hard to keep Every Body Covered. Breed specific dog clothing including waterproof coats, harness dog coats, dog fleeces and beds. Waterproof coats for Dachshunds, Greyhounds, Pugs, Frenchies, Bulldogs and Standard Breeds. With or without a harness slot. Lightweight waterproof rain coats. Cosy fleeces with 4 or 2 legs, Sleeveless vests, Dachshund jumpers, Greyhound fleeces, pug, frenchie and bulldog jumpers. All machine washable. Choose long lasting, practical clothing to keep your dog dry and clean on your adventures.


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

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Rated 5 out of 5 stars

I ordered a Waterproof Shower Dog Coat…

I ordered a Waterproof Shower Dog Coat with Warm Lining from Ginger Ted which arrved within a couple of days.
The coat is so well made and the stitching is so well done. My dog has been diabetic for a few years now but he became blind recently. Having the coat with this information on is going to be so helpful. He has coats already but this one is very special.

18 February 2026
Unprompted review
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Reply from Ginger Ted

Thank you for you kind review

Rated 5 out of 5 stars

High Viz warm winter coat for my…

High Viz warm winter coat for my whippet. Needed an extra warm winter coat for my elderly whippet. Arrived promptly, very high quality as usual (medium whippet 22"). Fits well, nice and long in chest area. Would highly recommend.

9 January 2026
Unprompted review
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Reply from Ginger Ted

Thanks for your recommendation

Rated 5 out of 5 stars

Excellent service

Excellent service.
The dachshund coats arrived on time.
Ginger Ted were brilliant in helping us return one of the coats that didn't fit our oddly shaped dachshund. Ginger Ted suggested an alternative sized coat that fitted perfectly 👌

8 January 2026
Unprompted review
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Reply from Ginger Ted

Thanks for the review, glad you got sorted with the right fit.

Rated 5 out of 5 stars

Top Class Coat!

We ordered a hi viz coat for our Whippet and had 'Nervous' embroidered on both sides as she's a worrier when walking on the lead.
Customer service were super helpful & friendly, and the coat arrived promptly - along with some Christmas treats! The coat is excellent quality, really well made and warm & cozy inside. The fastenings are robust and the embroidery fab quality. It fits perfectly.
This coat is by far superior to any sighthound coats we have ordered in over 6 years of having Whippets - can't recommend enough!

21 December 2025
Unprompted review
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Reply from Ginger Ted

Thank you so much for continuing to buy from us. Very much appreciated

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Perfect Coat for Rainy Walks!

⭐⭐⭐⭐⭐ Perfect Coat for Rainy Walks!

I ordered two waterproof dachshund dog coats for my boys. The material keeps my dogs dry and warm. The long Velcro straps are a huge bonus — they make it so easy to put on and ensure a secure fit without slipping or twisting during walks, which a lot of coats don’t do.

The length of the coat is great too, offering full coverage to keep my dog’s back protected from the rain.

Overall, this coat is well-designed, practical, and high-quality. If you’re looking for a waterproof option with strong Velcro and great coverage, this one is a winner. Highly recommended!

6 December 2025
Unprompted review
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Reply from Ginger Ted

Thanks so much for your great review and recommendation. Enjoy your winter walks

Rated 5 out of 5 stars

Fantastic customer service and lovely…

Fantastic customer service and lovely fleece coat.
I bought the wrong size off Amazon and customer services at ginger ted couldn’t do more to help !
Will definitely purchase from then again but direct.

15 November 2025
Unprompted review
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Reply from Ginger Ted

Thanks so much. Enjoy your winter walks, glad we were able to help

Rated 5 out of 5 stars

Would definitely use again

I have bought two coats for my 2 year old lab - one with a fleecy lining - both with a harness slot. I have given 5 stars, as despite a problem with my initial order, the way they responded and resolved the issue really impressed me. So much so I ordered the second coat and asked if they could shorten the under strap for me. Again this was done without any issue. This is the sort of company I want to buy from. Good quality products and excellent customer service.

20 November 2025
Unprompted review
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Reply from Ginger Ted

Thank you so much for your kind review. We really appreciate you coming back to order with us. As a small company, we seek to resolve any issues and thank you for taking the time to recommend us. Enjoy your winter walks.

Rated 5 out of 5 stars

Excellent products, excellent service

Excellent quality products (I've had half a dozen over the years). If there is any kind of problem, e.g. wrong size, their customer are first rate. Thoroughly recommend.

10 November 2025
Unprompted review
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Reply from Ginger Ted

Thank you so much. Really appreciate you continue to buy from us and your recommendation

Rated 5 out of 5 stars

Highly recommended

Contacted Ginger Ted to ask a question about a product before ordering, which was promptly and politely answered.
Ordered The Ginger Ted Waterproof Harness Dog Coat with Warm Lining. We had over-measured so unfortunately, had to return. However, the return process was straightforward and without any issues and received the exchange very quickly. Thankfully, we managed to measure her better this time, lol and fits perfectly and the dog is very happy with it, it's all about keeping the dogs happy in here, lol. Used in the wet and windy weather and it has kept her dry and warm. The quality of the coat is A class, very well made, good quality materials and will be longer lasting then cheaper lower quality coats.
Due to the high quality of the coat and how we were treated as a valued customers, very quick to respond, etc, would highly recommend the firm and the product.

15 October 2025
Unprompted review
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Reply from Ginger Ted

Thank you very much for your review and recommendation. Really pleased we were able to help you and make sure you had the right coat for your adventures.

Rated 5 out of 5 stars

Fabulous quality coats

Fabulous quality coats, great fit
Very pleased with products
Have a fleece and yellow high visibility coat
Both excellent

26 September 2025
Unprompted review
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Reply from Ginger Ted

Thank you for your custom and review. As a small, independent business we value you taking the time to leave your review.

Rated 5 out of 5 stars

Great website for Dachshunds

Great website for Dachshunds, it is hard to find specific Dachshund coats, especially puppies; the waterproof shower coat is perfect. The coat is well made and great quality. I had not included the shoulder opening for a harness option on my order. An email to Ginger Ted, was responded to quickly and the opening was added. I will be purchasing his winter coat from Ginger Ted once I know how big he will be!

15 August 2025
Unprompted review
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Reply from Ginger Ted

Thanks for your review. Glad we could help out with the harness. Enjoy your walkies, looking forward to see you when the weather gets colder

Rated 5 out of 5 stars

Fantastic dogcoat

Received the Ginger Ted dog coat today, fits my bulldog perfectly! Great quality, fantastic customer service and quick delivery! Will be purchasing from this company again, highly recommended!

24 July 2025
Unprompted review
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Reply from Ginger Ted

Thank you so much for your lovely review. So pleased you're happy with our products.

Rated 4 out of 5 stars

Ginger Ted has great quality products…

Ginger Ted has great quality products and excellent customer service. I’ve purchased from them multiple times and I’m always impressed. Their coats fit well, are warm, waterproof, and thoughtfully designed. Delivery is quick, and I appreciate the little extras included in the parcel. Highly recommend, though some designs may not suit every collar style.

19 February 2025
Unprompted review
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Reply from Ginger Ted

Thanks for taking the time to leave your review

Rated 5 out of 5 stars

High quality items and quick delivery

High quality items and quick delivery. Always purchase my dog coats/jumpers from here as fit is also amazing. Recently purchased a boot liner and back seat cover with the same high quality.

9 March 2025
Unprompted review
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Reply from Ginger Ted

Thank so much

Rated 5 out of 5 stars

I can't fault the service

I can't fault the service, delivery and quality of the coat I purchased for my miniature dachsund. I've been looking for a coat that fits her for a while and this one does the job at a reasonable price!

10 February 2025
Unprompted review
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Reply from Ginger Ted

So glad we found each other! Thanks for your review :)

Rated 5 out of 5 stars

Exceptional service

I ordered 2 coats for my cocker spaniels, however I stupidly ordered the wrong size, I returned them to get a bigger size and this was the easiest experience ever, the customer service is exceptional and the team are so helpful and friendly and we received the correct size coats very quickly and they fit perfectly! The quality is fantastic and the boys love them as much as I do! Thank you Ginger Ted 😁

28 February 2025
Unprompted review
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Reply from Ginger Ted

Thanks so much for your lovely review and your orders. Enjoy your adventures

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