Nice to be able to send customized gift cards to people. Would be really great if we could send to multiple addresses in a single order instead of doing individual purchases. But overall - pretty easy... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The directions given for sending the gift card were easy to follow. I just wish I could have added 2 phone numbers so my sister and brother in law could receive the message at the same time
Company replied
I am updating my review of gift cards.com. I was sent a new email a day after the first one and it worked perfectly. I also got a quick response from gifcards.com which I appreciate. I am updating... See more
Company replied
Giftcards.com was easy to navigate to purchase and text a virtual Visa Card gift to our son & daughter-in-law for their anniversary. We live in New York, and they live in North Carolina, so this is a... See more
Company replied
Company details
Written by the company
Since 2002, Giftcards.com® has been America's longest-running trusted online gift card destination with over $2 Billion in gift card sales, backed by over 16,000 verified reviews, the Gift Safe Pledge, and 450+ brands including Visa®, Mastercard®, One4all®, all available for fast and secure delivery.
Contact info
6220 Stoneridge Mall Rd, 94588, Pleasanton, United States
- 8779443822
- customerservice@bhnetwork.com
- www.giftcards.com
3.5
Average
16K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
VULNERABILITIES with these gift cards!
Please be aware of severe security and policy vulnerabilities with these gift cards. Despite keeping my physical cards stored in a locked safe, the numbers were compromised and used fraudulently through Google.
Because the theft went unnoticed for over 60 days, the company refused all compensation requests. I strongly advise against purchasing this product; the cards are not secure, and consumer protections are nonexistent after 60 days.
26 June 2026
Unprompted review
Reply from Giftcards.com
Hello Jackie,
We’re very sorry to hear about your experience and understand how concerning this situation must be. The security of our products and the protection of our customers are extremely important to us, and we would like the opportunity to review this further and assist you. Please check your email for a message from noreply.notifications@trustpilot.com, as we have reached out requesting additional information so we can investigate this matter and work toward a resolution. We’re here to help and will do our best to support you.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 06/30/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
XXXXTeam.
Reply from Giftcards.com
Hello Matthew,
Thank you so much for your kind words and 5-star review! We’re really glad to hear you had a good experience on our site and found the gift cards you were looking for. Your feedback means a lot to us, and we’re always here if you need any assistance in the future. We truly appreciate your support and look forward to serving you again!
Regards,
Maurice V.
Giftcards.com
This is a scam they took $155 dollars…
This is a scam they took $155 dollars from me and I have no visa gift card. I will not stop until this business is closed.
25 June 2026
Unprompted review
Reply from Giftcards.com
Hello there,
We’re really sorry to hear about your experience, and we understand how concerning this must be for you. This is not the service we aim to provide, and we’d like to help get this resolved as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to securely gather your information so we can investigate your order and assist you further. We truly want to make this right.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 06/30/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.
Maurice V.
Giftcards.com
Giftcards.com - Simple and Easy
Giftcards.com makes is so easy to prep and send gifts literally around the world. I don't procrastinate in gift-giving, but most of my recipients prefer to get their own things, so sending the e-cards has definitely been a timesaver for me!
23 June 2026
Unprompted review
Reply from Giftcards.com
Hello Betty,
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Giftcards.com has made it easy and convenient for you to send gifts around the world, especially when your recipients prefer the flexibility of choosing their own items. It’s great to know our e-gift cards are helping save you time while still making your gifting thoughtful and seamless. If you ever need assistance or have any questions, we’re always here to help. We truly appreciate your support!
Regards,
Maurice V.
Giftcards.com
Reply from Giftcards.com
Hello David,
Thank you for your feedback and for the kind words about our site, we truly appreciate it! I’m glad to hear you’re enjoying your experience so far, and we’d love the opportunity to assist you further and make it even better. Please check your email for a message from noreply.notifications@trustpilot.com so we can securely gather a few details and continue helping you. We’re here for you and happy to assist with anything you need!
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 06/27/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.
Maurice V.
Giftcards.com
It is easier once you are in their…
It is easier once you are in their system. You don't have to upload pictures and blood type of next of kin.
25 May 2026
Unprompted review
Reply from Giftcards.com
Dear Jim,
We have read your review and appreciate you sharing your experience with us. It’s great to know that the process feels easier once you are set up in our system, as we strive to make repeat experiences as smooth as possible. We also understand and appreciate your candid feedback, and we will continue working to keep the process straightforward and user-friendly for all our customers.
Warm regards,
Josh R.
Giftcards.com
It's a little tricky with your bank or…
It's a little tricky with your bank or credit card, I highly recommend using paypal as your payment option. Quick and simple, and I love earning points. In addition they ask you to leave a review for free gifts at the end, DON’T DO IT. They just push you a bunch of junk mail and scam offers.
20 June 2026
Unprompted review
Reply from Giftcards.com
Dear Pam,
We have read your review and appreciate you sharing both the positive and concerning aspects of your experience. We know it can be frustrating when certain payment methods feel more complicated than expected, and we are glad to read that PayPal worked smoothly for you. At the same time, we take your concerns about follow-up emails and perceived unwanted offers very seriously, as we aim to provide a clear and trustworthy experience without causing any inconvenience. We would like the opportunity to review this further and ensure everything aligns with your expectations. Please check your email for a message from noreply.notifications@trustpilot.com, as we have reached out to securely gather your information and assist you further.
Warm regards,
Josh R.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 06/28/2026:**
Hello Pam, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
Giftcards.com
Reply from Giftcards.com
Hello,
We have read your review and are so pleased to know that your third experience with us was just as easy as the others. It’s always rewarding to know that our returning customers continue to find value and convenience in our service. Thank you for your continued trust and support.
Warm regards,
Josh R.
Giftcards.com
Quick and easy
22 June 2026
Unprompted review
Reply from Giftcards.com
Dear Jeorgia,
We have read your review and are glad to know that you found the process quick and easy. Providing a simple and efficient experience is something we focus on, and we appreciate you taking the time to share your feedback with us.
Warm regards,
Josh R.
Giftcards.com
excellent.
22 June 2026
Unprompted review
Reply from Giftcards.com
Dear Sukumar,
We have read your review and truly appreciate your feedback. It’s wonderful to know that you had an excellent experience, and your support means a great deal to us. Thank you for taking a moment to share your thoughts.
Warm regards,
Josh R.
Giftcards.com
Seamless and easy
I needed to get an e-gift card to my niece ASAP. It was seemless and easy.
22 June 2026
Unprompted review
Reply from Giftcards.com
Dear Shaun,
We have read your review and are delighted to know that your experience sending an e-gift card was seamless and easy, especially given the urgency. Knowing that we could help you quickly deliver a gift to your niece means a lot to us, and we appreciate you choosing our service for such an important moment.
Warm regards,
Josh R.
Giftcards.com
Simple and Fast
The website and ordering process was easy, quick, and pain free. Great option for last minute gifts or business incentives programs.
22 June 2026
Unprompted review
Reply from Giftcards.com
Dear Teri,
We have read your review and are so pleased to know that you found the website and ordering process easy, quick, and hassle-free. It’s great to know that our platform could meet your needs, especially for last-minute gifts and business incentive programs, where convenience and speed are so important. We truly appreciate you taking the time to share your experience with us.
Warm regards,
Josh R.
Giftcards.com
easy as hell
21 June 2026
Unprompted review
Reply from Giftcards.com
Dear Sam,
We have read your review and are glad to know that you found the process extremely easy to use. We appreciate your straightforward feedback and are happy that your experience was a positive one.
Warm regards,
Josh R.
Giftcards.com
Reply from Giftcards.com
Dear Tracy,
We have read your review and truly appreciate your kind feedback about how easy and helpful you found our platform. It’s great to know we were able to provide a simple and supportive experience for you.
Warm regards,
Josh R.
Giftcards.com
Reply from Giftcards.com
Dear Dwrdii,
We have read your review and are glad to know that you found our service fast and easy to use. Your feedback is greatly appreciated, and we’re happy to have made your experience a smooth one.
Warm regards,
Josh R.
Giftcards.com
The gift card was easy to find on the…
The gift card was easy to find on the website and the purchase process was flawless. It takes 15 minutes for the recipient to receive the card. I have not received and emails to inform me that I purchased the card or she has received.
21 June 2026
Unprompted review
Reply from Giftcards.com
Dear Rhonda,
We have read your review and appreciate your feedback about the ease of finding and purchasing a gift card, as well as the fast delivery time for the recipient. We also understand your concern about not receiving email confirmations, and we truly value you bringing this to our attention as we continue improving the overall experience. Thank you for sharing your experience with us.
Warm regards,
Josh R.
Giftcards.com
Love this site
Love this site, it is my go to for gifts for family far away. Especially when I need a last minute save.
21 June 2026
Unprompted review
Reply from Giftcards.com
Dear Monique,
We have read your review and are delighted to know that our site has become your go-to option for sending gifts to family far away, especially when you need a last-minute solution. It means a lot to us that we can help make gifting easier and more convenient for you.
Warm regards,
Josh R.
Giftcards.com
Always quick
Always quick, easy and convenient when ya need a quick giftcard but unable to hand deliver. Love it!!
Laura
21 June 2026
Unprompted review
Reply from Giftcards.com
Dear Laura,
We have read your review and truly appreciate your kind words about how quick, easy, and convenient our service is, especially when you need to send a gift card but cannot deliver it in person. It’s wonderful to know that you love using our platform, and we’re grateful for your support.
Warm regards,
Josh R.
Giftcards.com
Couldn't Get What I Really Wanted
I live in a rural area and nearby towns are small too. I just wish you had gift cards for my area. I wish you had fast food places like A&W, Dairy Queen, & Taco Bell for $15 to $20 that could be sent to physical addresses with birthday pictures on them. Used chat and it was fine. Just couldn't get what I really wanted and needed.
21 June 2026
Unprompted review
Reply from Giftcards.com
Dear Trena,
We have read your review and truly appreciate you sharing your experience, as well as your thoughtful suggestions regarding the availability of gift cards for rural areas and smaller nearby towns. We understand how important it is to have access to specific brands like A&W, Dairy Queen, and Taco Bell in the price range and format you described, especially with options for physical delivery and personalized birthday designs. While we’re glad to know that your chat experience was positive, we also recognize your disappointment in not finding exactly what you needed. Your feedback is very valuable to us, and we will continue working to expand our offerings and improve our services to better meet the needs of all our customers.
Warm regards,
Josh R.
Giftcards.com
I had issues trying to place the order
I had issues trying to place the order. No fields were open in order to put recipient's information. I also had to try three different payment methods due to the fact it stated that some credit cards won't allow you to buy gift cards. This was a headache. I won't purchase from this site/app again.
20 June 2026
Unprompted review
Reply from Giftcards.com
Dear Greta,
We’re sorry to read about the frustrating experience you had while trying to place your order, especially with the recipient fields not appearing and the difficulty encountered when attempting multiple payment methods. We know how important it is for the process to be smooth and straightforward, and we regret that this was not the case for you. Some card issuers do place restrictions on gift card purchases, but we understand how inconvenient it can be to navigate that without clear guidance. We would appreciate the opportunity to look into this further and help make things right—please check for an email from noreply.notifications@trustpilot.com, as we’ve reached out to gather additional details so we can better assist you.
Warm regards,
Josh R.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 06/23/2026:**
Hello Greta, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcards.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.