GHD Repair by Fogma Ltd Reviews 

450
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company and its reliable repair services. Customers frequently praise the remarkably fast turnaround times, noting that broken hair straighteners are expertly fixed and safely shipped back to them within just a few days. People deeply appreciate the efficient communication, timely status updates, and professional advice provided throughout the entire customer service journey. Some reviewers were happy with the comprehensive checklists and clear written explanations included alongside their fully restored devices. Consumers also mention that purchasing necessary spare parts, acquiring new replacements, and selling old broken items are handled smoothly without stress.

What people talk about most

Service

Reviewers mention positive feedback about service, frequently highlighting the outstanding quality and... See more

Product

People report positive experiences with product, highlighting the incredibly fast turnaround and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Previously repaired straighteners. Failed within year offered a very reasonable repair rate (wasn't anything to do with original repair) both times quick turn around. Called for advice on Air One happ... See more

Rated 5 out of 5 stars

My straightners were 6 months out of warranty and had minimal use so was gutted when the red ring and beep started from nowhere. Found this site and was doubtful if they could’ve fixed . Well within 4... See more

Rated 5 out of 5 stars

Came across this company when wanting to find someone who could repair my GHD irons. I can highly recommend this company. I dropped my GHD’s off on Tuesday 4.11.25 and received them back by post the... See more

Rated 5 out of 5 stars

Can’t give enough praise to what these guys do. Such a great service at fantastic price. I thought my Wife’s 20+ years GHD’s had seen their last days and was apprehensive about purchasing a new pair a... See more


Company details

  1. Electronics & Technology

Written by the company

We offer GHD Hair Straightener repairs via post and also new and refurbished spare parts via our website. If you are not sure what might be wrong with your irons, then have a look at the "Repair Info" section of our website which should tell you everything you need to know!


Contact info

4.9

Excellent

TrustScore 5 out of 5

450 reviews

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No recent history of asking for reviews

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4.9

All reviews

(450)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service, received my GHD’s back within 3 days of posting all fixed and wrapped well. I was kept informed by email on every step. Would definitely recommend 😊

9 February 2024
Unprompted review
Rated 5 out of 5 stars

This company is fantastic

This company is fantastic. I sent my straighteners off on Monday flashing red and wouldn’t heat up. I got them back in full working order yesterday (Thursday)
Thank you so much!

2 February 2024
Unprompted review
Rated 5 out of 5 stars

I am still trying to get over what an…

I am still trying to get over what an amazing company this is. 😃 I can’t thank you guys enough, sent my irons off Wednesday, email with confirmation they were fixed Thursday and back working perfectly by Friday! 4th emergency service!

19 January 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend and would use again…

Highly recommend and would use again (although doubt I will need to as they did such a thorough job). I based my selection of this company on the Trustpilot rating vs other service providers and was not disappointed. The turnaround time was incredibly quick, and not only was the original fault repaired, but also a few others as well, as the company did a full servicing of my GHD straighteners before returning to me.

My only note to other customers is that the company uses Royal Mail as their return shipper - and I believe all other competitors do to, with a rare exception of a courier service for in inflated cost. This information is readily available on their website and I proceeded with the purchase understanding this given the quality of reviews. Noting this here though as I know other consumers, as well as myself, try to avoid Royal Mail shipping where possible as they’re far inferior to other shippers, however worth saying that my parcel was undamaged on arrival (which I know may not be guaranteed for some, depending on the standard of Royal Mail in other areas)

5 January 2024
Unprompted review
Rated 5 out of 5 stars

Amazing company!

Couldn’t recommend this company enough! Such fast service, from posting my straighteners out , they were returned back to me less than a week later. Great communication and customer service too.

1 January 2024
Unprompted review
Rated 5 out of 5 stars

I couldn’t recommend enough

I couldn’t recommend enough! I dropped my straighteners off and within a few hours I had an email saying they had been fixed! Really good communication too. Thanks again!

28 December 2023
Unprompted review
Rated 5 out of 5 stars

So happy to have discovered this!

So happy to have discovered this!
So easy, SO QUICK and really great communication. I even got it back before Christmas when I had sent it to them on 19th December. Thank you!

19 December 2023
Unprompted review
Rated 5 out of 5 stars

Very efficient service

Very efficient service, with email updates throughout. Posted my GHDs via Royal Mail Signed-For on the Friday, and I received them back, good as new, the following Tuesday. I have another set of GHDs which have been playing up, so I expect I will be using this service again at some stage! Thank you so much. 5*

19 December 2023
Unprompted review
Rated 5 out of 5 stars

First class service, would highly recommend.

First class service, would highly recommend.
I was nervous about sending my product off to start with as you don't know how trustworthy places are. However the communication was great, quick fix and now have a happy wife!

5 December 2023
Unprompted review
Rated 5 out of 5 stars

GHD Hair straightener repair.

The product is excellent quality but the mains lead split with owner wrapping the lead tightly. Found spares were available for the GHD Hair straighteners so ordered. Received the new lead the next day and fitted as instructions. Prices very fair for quality and service.
Definitely recommend.

13 December 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Service for a set price

Thank you so much Rushden Electronics for your amazing service !! Your web sited helped me identify the model i have, quoted a set fee of £39.99 and walked me through what i needed to do. I sent them to you on Monday lunch time and by Wednesday lunch time ( today) i had them back in working order. WOW i am impressed ! Thank you so much. I real service that exceeds your expectations . Thank you

13 December 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful repairs & customer service!

I was reccomoended ghd repair services by a local electrician who was unable to repair my straighteners and I couldn’t be happier with the service/ product!

I was kept fully informed of the problems via email and this was written in a friendly, approachable manner.
As a good will gesture, he replaced my metal plates at no additional cost which was so kind and thoughtful and such a lovely little Christmas present!

I have absolutely no qualms in advising his services - from one very happy customer. Thankyou!

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Quick with very good communication.

very quick, fixed and back within 4 days, you get a report explaining what parts were fixed and good communication through the process. The straighteners are as good as new. Highly recommend. Thanks

24 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Fast and reliable
My GHD was repaired and returned as good as new
I highly recommend them
Hoping not to need their services again! but if I do the ghd repair .co.Uk will be my first choice
Thank you for excellent service
Solly from london

17 November 2023
Unprompted review

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