Absolute rubbish, avoid at all costs, do not stand behind their pathetic 5 year warranty, instead try to blame installer, despite same rads being fitted upstairs having no problems. I believe it was a... See more
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Ordered from this company after being let down badly by another and I wish I'd just gone straight to Geyser to start with! Competitively priced and great service, the product arriving just two days la... See more
First class from the start! Very helpful staff to advise on requirements from their made to order designer radiators and valves! Ordered 4 rads said they would take up to 12 weeks to manufacture,... See more
Company replied
Top quality product at a competitive price. This is not the cheapest on the market but it is a quality bit of kit and worth the asking price. Despatched promptly and well packaged. Great idea to send... See more
Company replied
Company details
Information provided by various external sources
Geyser is a longstanding reputable supplier of designer heating, in business since 2001 so is a well seasoned, expert in its field. We are based in Bolton, Greater Manchester so centrally located within the British Isles and Ireland. Overall with Geyser you’ll get the meticulous attention to detail as everything we do is very thorough - expertly planned and well executed. We deal with both domestic customers (the end user) and trade customers alike and are equally positioned to work with both. Every member of staff undergoes intense product and technical training to ensure that we can offer you the best advice. Staff are not permitted to even answer the telephone until they have had this training so you the customer gets consistency every time. We specialise in Radiators and Heated Towel Rails for: o Central Heating o Electric Heating o Dual Fuel Heating (the combination of the two energy types on the same product). We also offer a vast selection of Parts and Accessories for radiators and towel rails including radiator valves, electric heating elements, timers, small parts etc. Geyser conceptualises its own O.E.M. (Original Equipment Manufacturer) branded heating products right from drawings to the finished product. These are then produced on our behalf in our nominated manufacturing plants, located predominantly in mainland Europe and Turkey. Geyser is also stockist for many leading radiator industry brands. For other products from these brands consult their own literature (available from Geyser) or visit www.geyser.co.uk. All of our products are of the highest quality and specification. The fact we sell our own O.E.M. products shoulder to shoulder with leading brands is testament to the fact they are directly comparable in terms of quality and therefore you can only expect the very best from everything we sell. Our 12,500 square foot warehouse is always immaculately clean, ultra organised and houses approximately 90% of the products we sell, making them available on next day delivery across the UK and Ireland. You can rely on us. Geyser [gee-za] Radiators.. … your hot spring of Designer Heating Ideas.
Contact info
Unit D Lostock Industrial Estate, BL6 4BL, Bolton, Greater Manchester, United Kingdom
- 01204 695 387
- invoices@geyser.co.uk
- www.geyser.co.uk
4.3
Excellent
3K reviews
No recent history of asking for reviews
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Recommended supplier
Easy to use website. Speedy delivery. Haven’t unpacked yet as waiting for builder to start.
16 October 2020
Great customer service from Geyser
Great customer service from Geyser. Couple of little things missing upon delivery but nothing major. All sorted and bits posted out quickly. Radiator looks great and gives out plenty of heat! Would recommend.
14 October 2020
Unprompted review
Electric heated radiator
This is the second heater I’ve ordered and very happy with the service and performance.
8 October 2020
Radiators have not arrived
Ordered items on Monday, radiators should be delivered today. I didn’t receive any despatch email, and I even had to ask for a receipt (which I still don’t have). Called them yesterday to confirm the delivery is happening today and asked for a receipt. Heard nothing so decided to call them to ask for delivery company details which they gave to me after checking my records. I called the delivery company and they said they have not received the items. I then had to call geyser back and let them know... they said they’d look into it. I got a call back and they said there’s been an error and nothing been sent out!! This is not okay, they had so many opportunities to check the dispatch. Now they are saying Monday.. it’s so unprofessional. To not even email a receipt let alone not even despatching them items when you say you will. If I didn’t call and chase how long would it have been? They need to work out what’s going wrong and do some checks whether things have actually been actioned, this is basic stuff!
1 October 2020
Unprompted review
Reply from Geyser Radiators
Hi Sophia, I apologise for the delay on your order as advised it was a genuine mistake in our warehouse, it is rare anything gets missed but I can only put the error down to how busy we are at the moment, I understand your disappointment as you had been waiting in for the delivery and can only apologise for the inconvenience caused. Not sure how the invoice hadn't been received though as it is logged on our system this was sent 3 times to your email address.
Looks great
Looks great. Yet to be installed, will comment further after a few days use!
30 September 2020
Unprompted review
Excellent product and quality
Excellent product and quality. Delivery as promised, and real attention to the detail. The threaded screw for the heating element even came ready-wrapped with ptf tape!
Five star review for sure.
24 September 2020
Unprompted review
Really helpful staff
Really helpful staff radiator arrived really quickly in perfect condition.
22 September 2020
Unprompted review
Going the extra mile
The chosen product was dispatched but did not arrive.
Geyser did not have a replacement in stock. They not only reimbursed me immediately but provided a link to an alternative stockist.
Thanks Geyser. You saved the day.
22 September 2020
Unprompted review
Quality Service and Product.
I've bought radiators before from Geyser and I was very happy that's why I returned. The radiator I've bought is stylish and has a 'feel' of quality. The work on my utility room doesn't start until mid November but I'm very confident the radiator will be fine. The way the radiator was packed, for delivery, was exceptional and arrived very quickly from that the time I purchased it online. I did have a enquiry and a gentleman called me quickly after I had left the message on the answer phone.
10 September 2020
Unprompted review
Excellent as always
Excellent as always
Delivered into the home, with relevant PPE.
10 September 2020
Unprompted review
Great choices
Great choices, easy website and loads of useful help both online and via phoning staff.
8 September 2020
Unprompted review
Excellent product delivered promptly
7 September 2020
Unprompted review
Great radiator looks really good in our…
Great radiator looks really good in our kitchen.
27 August 2020
Unprompted review
Fast delivered
20 August 2020
Unprompted review
Super efficient service
Super efficient service. Product looks great quality but not installed as yet so might have to post an update.
18 August 2020
Unprompted review
Fast delivery and great communication!
Quick and careful delivery of product. Thank you!
17 August 2020
Unprompted review
Very good from start to finish
Very good from start to finish. Easy to order great delivery and product is great quality for the price. Excellent.
10 August 2020
Unprompted review
Quick delivery & quality radiator
Arrived quickly and packaged well no issues. Lovely radiator!
5 August 2020
Unprompted review
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