This is a scammers This is a scammers, by mistakenly i have approached them they are sending me the invoice after that without doing any services. I had a talk with customer service more than... See more
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Another great result from an Organisation that battle the Big Banks on behalf of those who have been wronged through inappropriate behaviour. GMR doesn’t give up when the Banks think we - their “Custo... See more
Company replied
Thank you Get My Refund You investigated our claims and to our surprise were successful getting us an amazing $1100 return. All the staff that we conversed with were polite, punctual,and very happy t... See more
Company replied
I left a review for my first successful claim and I'm ecstatic that two further paid claims hit my account last night! Given these were insurances that I didn't even know I had, had no paperwork and... See more
Company replied
Company details
- Cashback Provider
- Alternative Financial Service
- Consultant
- Consumer Advice Center
- Non-Bank Financial Service
- Small Claims Assistance Service
Written by the company
Get My Refund💰 'Established in 2018, Get My Refund the first of its kind. As the original disruptors we have been fighting to create processes, compliance, and complaints procedures to provide trusted, uncomplicated resolutions for consumers, with the maximum benefit that is rightfully owed. The Finance & Insurance industry has had inadequate regulation with an unscrupulous culture created by large organisations and driven by profit margins Get My Refund are determined to ensure justice and the maximum monetary benefits that consumers are rightfully owed. Our team have specialised for many years in the finance and insurance industry, empowering us with firsthand experience, skills, and explicit knowledge of these predatory actions. We pride ourselves on being the voice, supporting whilst educating vulnerable consumers of their consumer rights. We have successfully claimed back millions in insurance premiums, most importantly our refunds "changes lives". We continue to lead, educate, and guide financial sectors for fairer and transparent services for Australians in the future. Get My Refund ensures clients are dealing with a responsible and ethical company and can manage complaints for both mis-sold insurance premiums and irresponsible lending products. Our client’s experience is of extreme importance, we provide a personal consultant to assist them throughout the whole process. Whilst, maintaining high standards throughout the complaint stages' Call our Australian based team for free, to have a friendly chat about how we can help you! No Refund No Fee Service. Don't delay, contact us today!
Contact info
Suite 57, 20-40 Meagher Street, 2008, Chippendale, Australia
- (02) 9156 1000
- Customercare@getmyrefund.com.au
- www.getmyrefund.com.au
4.4
Excellent
803 reviews
Hasn’t replied to negative reviews
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This is a scammers
This is a scammers
This is a scammers, by mistakenly i have approached them they are sending me the invoice after that without doing any services.
I had a talk with customer service more than 5 times, they have taken the details and told me will arrange a call back to you, but still no one call me back yet and sending the invoices without doing any overdue fines…what a cheating they are doing with customers.
They are sending fine and penalty charges 3 times than the invoice amount.
scammers
23 October 2025
Unprompted review
They make you opt out off the real…
They make you opt out off the real class action and then they close the case! Scam cannot find the hem suddenly on internet
15 November 2024
Unprompted review
My experience with Get My RAvoid Get My Refund Pty Ltd – A Complete Disappointmentefund Pty…
My experience with Get My Refund Pty Ltd has been nothing short of a nightmare. From start to finish, their service was utterly appalling and fell far below any reasonable expectations. Despite their bold claims, this company failed to deliver on their promises. I was assured that my refund would be processed quickly and efficiently, but instead, I encountered frustrating delays with no clear explanation. Weeks turned into months, months into 3 years and I was left in the dark, wondering if I was dealing with a fictious business. The customer service at Get My Refund Pty Ltd is practically non-existent. Attempts to contact them were met with either complete silence or vague, unhelpful responses. It became painfully clear that they have no regard for their customers once they've taken your money. The lack of communication was both frustrating and unacceptable. What shocked me the most was the total lack of accountability. Not once did they offer a sincere apology or any form of compensation for the inconvenience they caused. They consistently dodged responsibility, leaving me to feel as though I was dealing with a shady operation rather than a legitimate business. AVOID AT ALL COSTS In summary, Get My Refund Pty Ltd is a company that should be avoided at all costs. Their unprofessionalism, poor communication, and failure to deliver on their promises make them one of the worst companies I have ever dealt with. If you value your time, money, and peace of mind, do yourself a favor and look elsewhere.
17 May 2024
Unprompted review
I would like to know if Get my refund…
I would like to know if Get my refund is closed as I have had no reply for quite sometime and the number is invalid.
5 July 2024
Unprompted review
The ease of how get my refund works is…
The ease of how get my refund works is extraordinary I can not thank the guys n gals
28 May 2024
I am very happy with the help that…
I am very happy with the help that Tracy gave me and my husband. Get my refund works hard to keep the big companies honest.
Bless you for all your help.
Thankyou S & G Deal
14 May 2024
Reply from Get My Refund - Junk Insurance Specialist
Thank you so much for your kind words. We are delighted to hear that Tracy was able to assist you and your husband effectively. Our team at Get My Refund is dedicated to ensuring fairness and accountability from large companies, and your feedback reinforces our commitment.
Bless you as well, and thank you for your support.
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our team. It's great to know that our communication, staff, and persistence met your expectations.
We truly appreciate your support.
They are very helpful especially when…
They are very helpful especially when you are not tech savvy like myself ,nothing is too much trouble ,they keep you updated at all times and they found me a refund I didn't know I was eligible for I'd recommend them to anyone thanks guys
30 April 2024
Reply from Get My Refund - Junk Insurance Specialist
Thank you so much for your kind feedback! We're delighted to hear that you found our team very helpful, especially with navigating tech challenges. It's our goal to make the process as smooth as possible, and we're glad to hear we kept you updated and even found a refund you weren't aware of.
Your recommendation means a lot to us. Thanks again for your support!
It worked..
16 April 2024
Reply from Get My Refund - Junk Insurance Specialist
I'm thrilled to hear that! If you have any more feedback or need further assistance, feel free to reach out anytime. Your success is my priority!
Great Results!
It may have taken a long time to get a result but hang in there - it’s worth it in the end. Great results… I’m happy to work with them.
13 April 2024
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your patience and understanding. I'm glad to hear that the results were worth the wait. Your satisfaction is always my priority, and I'm committed to delivering great outcomes for our work together. Let's continue our collaboration and achieve even more success in the future!
I received a refund that I never knew I…
I received a refund that I never knew I was entitled to. Thank you so much.
8 April 2024
Reply from Get My Refund - Junk Insurance Specialist
We're thrilled to hear you received a refund you didn't expect. At GMR, ensuring you get what you're entitled to is our priority. If you need further assistance, don't hesitate to reach out. Thanks for choosing us!
Amazing service
They have been great in attempting to resolve multiple matters with great outcomes. They always kept me up to date and provided information. Great service and an amazing job
7 April 2024
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your fantastic feedback! We are delighted to hear that you had a positive experience with our team at GMR.
Ensuring that our clients receive great outcomes is always our top priority, and we are thrilled that we were able to resolve multiple matters for you successfully. Keeping you informed and up to date throughout the process is essential to us, and we're glad to hear that our efforts in communication met your expectations.
Providing great service and doing an amazing job for our clients is what we strive for every day, and it's rewarding to know that our dedication has made a difference in your experience.
If you ever have any more matters that require attention or if you need assistance in the future, please don't hesitate to reach out to us. We are always here to help.
Once again, thank you for choosing GMR. We truly appreciate your business and look forward to serving you again in the future.
I didn’t really have to do anything
I didn’t really have to do anything, get my refund did all the work. Very happy
10 March 2024
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your wonderful feedback! We are thrilled to hear that you were very happy with the service provided by our team. At GMR, we strive to make the refund process as seamless and hassle-free as possible for our clients.
It's fantastic to know that we were able to meet your expectations and deliver on the job we were hired for. We understand the importance of providing efficient and effective service, and we are delighted that you found our assistance to be satisfactory.
We are especially pleased that the outcome of our work brought you a great surprise at the end. Your satisfaction is our ultimate goal, and we are grateful for the opportunity to have made a positive impact on your experience.
If you ever require further assistance or have any questions, please do not hesitate to reach out to us. We are always here to help.
Once again, thank you for choosing GMR. We appreciate your business and look forward to serving you again in the future.
I was very happy with the service they…
I was very happy with the service they just did the job they were hired for without any hassles with a great surprise at the end thanks heaps
18 March 2024
Reply from Get My Refund - Junk Insurance Specialist
We're thrilled to hear you were happy with our service. Making your experience hassle-free and delivering surprises like this is what we're all about. Thank you for choosing us!
Result In My Favour
I received a call that my case had settled and was pleasantly surprised with the eventual outcome. Although you may have to wait quite a while, the staff do the utmost to get a result in your favour so hang in there. Thanks “Get My Refund “ team.
10 March 2024
Reply from Get My Refund - Junk Insurance Specialist
We greatly appreciate you taking the time to share your experience with us. It brings us immense joy to hear that you were pleasantly surprised by the outcome of your case settlement.
At Get My Refund, we understand that waiting can be challenging, but we are dedicated to doing everything in our power to achieve favorable results for our clients. Your patience and trust in our team mean the world to us, and we are thrilled that our efforts led to a positive outcome for you.
Thank you for your kind words and for acknowledging the hard work and dedication of our staff. We are committed to providing exceptional service and ensuring that each client receives the best possible outcome.
If you ever need assistance in the future or have any questions, please don't hesitate to reach out to us. We're here to help.
Thank you once again for choosing Get My Refund. We truly value your business and look forward to serving you again in the future.
Thousands of Dollars!
The team at Get My Refund were very helpful and I have received thousands of dollars in refunds.
10 March 2024
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your feedback regarding your experience with Get My Refund. We are thrilled to hear that our team was able to assist you effectively and that you have received thousands of dollars in refunds.
At Get My Refund, we strive to provide exceptional service to all of our customers, and it's gratifying to know that our efforts have resulted in such a positive outcome for you. Your satisfaction is our utmost priority, and we are dedicated to continuing to assist you and others in navigating the refund process with ease.
If you have any further questions or require assistance in the future, please do not hesitate to reach out to us. We are here to help.
Thank you for choosing Get My Refund. We truly appreciate your business and look forward to serving you again in the future.
Received Refund
I did not really think I would get any refund and was extremely happy in receiving this money. It took a long time but I am very pleased.
10 March 2024
Reply from Get My Refund - Junk Insurance Specialist
Thank you for taking the time to share your feedback with us. We are delighted to hear that you were pleasantly surprised by the refund you received and that it brought you happiness.
We understand that the process may have taken longer than expected, and we sincerely apologise for any inconvenience this may have caused. Our team works diligently to ensure that every customer's experience is positive, and we appreciate your patience throughout the refund process.
Your satisfaction is our top priority, and we are thrilled to have been able to provide you with the resolution you deserved. If you have any further questions or concerns, please don't hesitate to reach out to us.
Thank you again for choosing GMR. We look forward to serving you again in the future.
Some things should be left to the…
Some things should be left to the experts and that's what you people are. Thanks for knowing the way around the "system"
27 February 2024
Reply from Get My Refund - Junk Insurance Specialist
We appreciate your recognition of our expertise! Rest assured, we're here to help whenever you need us. Don't hesitate to contact us if you have any further questions or concerns. Love, GMR
Reply from Get My Refund - Junk Insurance Specialist
We're glad to hear that you found the process easy! Making things seamless for our clients is always our goal. If you ever have any suggestions or feedback on how we can improve further, please feel free to share. Love, GMR
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