Claimo  Reviews 1,414

Initial contact was okay and then it all fell apart. Multiple case managers assigned to my case without notification or introduction. Whole process took two and a half years. Hardly any contact from them, I was the one initiating almost all the contact for updates, when they could no longer do anymore they then referrer your case to AFCA.
My case was closed and then reopened and they didn't even make me aware of it. Sent me an email stating that if I didn't give AFCA the extra information required my case would be closed the next day and I would incur a fee of $500. I never received an email requesting to give that information. Infuriating
I truly believe the outcome I got was all due to AFCA, their report was spot on. I never once saw anything submitted from Claimo cause they don't share that information with you, even though your paying them to do it.
All correspondence was only via email, couldn't talk to them on the phone, only time they called me was when I contacted AFCA to find out the extra information required and AFCA contacted Claimo expressing my concern. Many, many mistakes and contradictions. I had to pay them 20% fee plus 10% GST on my long uninformed over due and delayed case. Now they are charging 30% plus 10% GST. Don't waste your time, effort and money, you can get you case assest and done for free using AFCA. Because I signed a contract with Claimo I had to pay them their fee. If I could give them a zero star instead of a 1 star I would of.

Have used their service over the past couple of years and thought was completed, but they found another claim. It was completed and settled quickly and I received funds that I was not expecting within a week. A very professional group that has been easy to deal with.

Super easy process with good communication and results. Thank you so much

Starting the process was super easy, and Claimo just took it from there! Anyone i spoke to was polite professional, made the process stress free and were in contact often with updates! 6,000 dollers back and counting. Can't recommend highly enough.

Claimo is very efficient in their job, so much of help and very experienced. I can’t thank enough for, hope you’ll have a great 2026 and more blessings to come with staff and company

Brilliant efficient service!

Took a little time but well worth it. No effort on my part, they did all the leg work and got me a fantastic outcome

I been told so many times getting refund soon the latest being 2 to 3 business day funds will be in my acc going on 4 days now still nothing not hopeful not happy

My mum got me to touch base with Claimo. I am so happy she nagged me until I touched base with Claimo

The entire process has been hassle free and so easy to do. If you are reading this, what are you waiting for, head over to the website and get started and do your free eligibility check. You’ve got nothing to loose. You may or may not have be due a refund.

My initial check they found I was not due a refund and I thought that was the end of the story. Early this month they touched base to let me know they have found x 2 junk insurances and that I was eligible for a refund. It was the best news I got this month.

Thank you Claimo team.

I had a great experience, I was kept informed, provided with information to help me understand the process. A bonus was another "junk" policy was found!!
Although claim was progressed to AFCA I received my money within estimated time frame.

Claimo were very transparent and responsive, got my money for me, thank you for all your hard work. 🙏🏼

They were efficient, we saw an article about the claims and thought we would give it a shot. Turns out we are sure glad we did. I mean they did all the work, contacted us when needed, so no unnecessary calls and emails. Very good at what they do, once it started it seemed like no time at all and it was over.

So easy, simple instructions and very fast paced. Good experience

The process with Clamio was easy and efficient. This is the third successful claim with Claimo

The whole process was really simple, supportive and concise..

Claimo are a great company to deal with. They fully managed the claim process keeping me in the loop as required. There were no unnecessary emails, rather prompt when there was action required. I wasn't expecting much out of the process, so was presently surprised by the compensation received. Claimo earned their cut!

Claimo Australia did an excellent job of representation in a rather difficult and complex task. It was a great effort and executed in a most professional manner.