Gerrysfishing Reviews 1,933

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the quality of the products and the competitive pricing, often noting that items are cheaper than elsewhere. Many people appreciate the excellent service, highlighting the helpful and knowledgeable staff who provide good advice and prompt responses to inquiries. However, some customers experienced issues with delivery times and order accuracy. While some received their items quickly and well-packaged, others reported significant delays, missing items, or incorrect orders, leading to frustration and extended waiting periods.

What people talk about most

Product

Customers had positive experiences with product, often praising the wide selection of fishing gear and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some reviewers praise quick... See more

Order

Reviewers mention ambiguous feedback about order experiences. While some customers found the ordering process... See more

Service

Clients share positive opinions on service, frequently highlighting promptness, excellent communication, and... See more

Price

People report positive experiences with price. Customers consistently praise the competitive pricing, with... See more

Based on these reviews

Rated 4 out of 5 stars

Easy to purchase! I was delighted to find you sold gift vouchers so my family member could choose his own gear. It was easy to navigate the site and make a purchase. My 4 stars instead of 5 is really... See more

Rated 5 out of 5 stars

Tempest brolly and accessories were processed quickly and secured together well. These have been checked but due to change in temperature have not been used yet. Mail24 took three days despite messa... See more

Rated 5 out of 5 stars

Hi, I ordered some Shakespeare top kits online. Recieved my confirmation email with order number. Waited a week then phoned Gerrys. The call was answered straight away,the guy answered my quer... See more

Rated 5 out of 5 stars

Brought new fishing holdall from Gerrys. Informed that it would take between 8-15 days for dispatch. Holdall arrived as described. Excellent bag, and I must say Gerrys is my go to shop when I need g... See more

Rated 1 out of 5 stars

I ordered over £500 worth of fishing tackle and not 1 order went smoothly, 1st order took nearly 4 weeks to arrive. 2nd order never arrived and over 2 months later am still waiting for response, 3rd o... See more

Rated 5 out of 5 stars

Have bought wading boots and a new spinning rod recently and had never shopped with Gerrys Fishing previously. Good selection of equipment / gear / clothing. Prompt, tracked service - would definite... See more

Rated 5 out of 5 stars

I found the website easy to navigate, I had a few queries regarding the suit which I used the chat bot and got the answers I needed within minutes, I found the staff very professional and knowledgeabl... See more

Rated 5 out of 5 stars

Had what I wanted in stock. Took a little longer than expected to deliver but that could have been holiday delays. The prices are very competitive and was improved with the new year sale discount. The... See more

Rated 5 out of 5 stars

This was the first time I ordered from Gerrys. I live in Northern Ireland and was a bit worried about the delivery times after reading the reviews, however delivery was excellent. Items received withi... See more

Rated 5 out of 5 stars

Had a prompt delivery of a nitro platform. When I tried to assemble it the box section was slightly dented and the sliding frame wouldn't go in. I phoned them and a lovely chap answered and gave me h... See more

Rated 5 out of 5 stars

It came perfectly wrapped ,with no damage all top kits were elasticated nice touch .l emailed about my order which was replied to straight away over all costom service 10 Delivery 10 and will definat... See more

Rated 1 out of 5 stars

Item ordered and paid for on 25th November still not delivered as of 20 December, Despite being shown as in stock, the entire time. Numerous phone calls to no avail. Clearly, they are waiting for... See more

Rated 1 out of 5 stars

The waiting time for delivery's with Gerry's is verry poor and disappointing, This now is the third time my item is over due its described weight time , No return correspondence when asks le... See more

Company replied

Rated 5 out of 5 stars

I am familiar with and very happy with the Spinfisher series of reels and I have bought a number of them in the past from different sources. What impressed me about Gerrysfishing apart from the comp... See more

Rated 5 out of 5 stars

I have ordered before and always get great service and at competitive price, kept informed and prompt delivery. The products are top quality and are always packed well o danger of the items being dama... See more

Rated 5 out of 5 stars

Comprehensive range of tackle for all disciplines.Probably the best choice of gear for trips to Norway.Some time ago I spoke directly to staff for advice on upgrading my beachcasters,after quite in de... See more

Rated 5 out of 5 stars

Placed my order for a few gifts for a friend , arrived in good time with the exception of one item that was unfortunately temporarily unavailable. Refunded before I had even realised. The only problem... See more

Rated 5 out of 5 stars

Fishing rod was delivered well packaged and in excellent condition. Extremely pleased with my purchase. Only thing I would fault was the delivery time as it took just under a month to my purchase to a... See more

Rated 5 out of 5 stars

Didn't realise the order delivery schedule when I checked out, an item needed to be ordered - totally my fault. The team was incredibly helpful and responsive, keeping me updated on the status of my... See more

Rated 1 out of 5 stars

Ordered a brolly shelter 2 weeks before going fishing for a week in Hereford, emailed to say I would pay extra postage to ensure it arrived before I went, two days later I was informed it was down to... See more

Rated 5 out of 5 stars

I tried a few websites for what I wanted, but Gerry’s fishing had exactly what I wanted and correct size and at a very reasonable price, a lot cheaper than most! I was kept informed of my order and wh... See more

Rated 5 out of 5 stars

Good price and delivery charges. Really impressed with the quality of the protective tube for the delivery (I bought a Garbolino 9ft feeder rod). Could barely squash it to get it in the bin. All in al... See more

Rated 5 out of 5 stars

Really helpful guys who offered us an alternative when our order was delayed They kept in touch by email so we knew what was happening and the alternative was excellent and was sent the following d... See more

Rated 5 out of 5 stars

I bulk ordered a range of weights as I and friends are going to fish rough but productive grounds. Ordered over 8kg of weights, great value and arrived well packed and in double quick time. Great se... See more

Rated 5 out of 5 stars

My husband was absolutely delighted with his fishing reel and he can’t wait to use it when he goes fishing in Cornwall over Christmas! Brilliant customer service with quick delivery! Thank you.

Rated 5 out of 5 stars

I have been Sea fishing for nearly 40 years and needed some new tackle as the old stuff was getting tired, I noticed Gerrys when looking for some new reels for myself and my grandson, Gerrys were cos... See more

Rated 5 out of 5 stars

I started using Gerrysfishing some years ago having had issues with another retailer. I am not particularly good at ordering online but found their platform very easy to use. When I have had to spea... See more

Rated 5 out of 5 stars

Gerry’s has a vast range of all things angling. Ordering from their good website is straightforward. I buy lots of stuff from them, particularly when they have special offers.

Rated 5 out of 5 stars

Very helpful company I ordered a Penn beachcaster and some braid and due to a total lack of experience ordered the wrong line. Matt called me to double check the order then gave me some great advice... See more

Rated 5 out of 5 stars

It was a brilliant service from start to finish, delivery was prompt and packed so well, no damage to the rods could happen, which was my worry. Excellent communication as well. I would definitely re... See more

Rated 5 out of 5 stars

Easy site navigation with plenty of information about the products I was considering. Made my choice and seamlessly got through checkout and received my goods two days later. Excellent service

Rated 5 out of 5 stars

I was looking for a spinning rod but also a bait fishing rod so the daiwa rod I bought fitted the bill admirably. As it would cast up to 115g so enabling to cast an over 3oz weight as well as a large... See more

Rated 5 out of 5 stars

Ordered a Penn battle reel on the monday hoping for it to be with me for weekend,chap at door Thursday from Mr,postie with reel,went out caught 4 bass over the weekend 👌🏻

Rated 5 out of 5 stars

First time I have used Gerry’s ordered a matrix comfy seat.. I rang the shop for some delivery clarification and the chap couldn’t be more helpful. The item arrived when he said it would very happy. w... See more

Rated 5 out of 5 stars

The two penn warfare 11 30LW reels i purchase are just the job for my wreck fishing strong and reliable When I received them they were well packed And a very fast delivery and thanks for a wonderfu... See more

Rated 2 out of 5 stars

Responded to emails fine but my rods will be delivered 3 days late paid for 48 hour delivery sh oh ld haw them today still not arrived and been advised they will arrive Tuesday

Rated 1 out of 5 stars

I would avoid using Gerrys unfortunately. Placed an order for a new reel and requested it to be loaded with braid on the optional drop down menu, emailed to confirm that it would be done and was told... See more

Rated 1 out of 5 stars

I ordered some shimano line back on the 24 June I have emailed several times requesting an update date to no avail I have telephoned spoke to somebody who said he would chase it up and get it sorted... See more

Rated 2 out of 5 stars

It’s not great so far like other people I’m having the same issue with correspondence from this company for one of the bigger companies in the uk the customer service isn’t great. Still waiting on... See more

Company replied

Rated 5 out of 5 stars

Excellent on line service. Great stock levels. Very competitive prices. My second on line order from Gerrysfishing gets here super quick and well packaged

Rated 5 out of 5 stars

Very pleased with the customer service from Gerrys Fishing after having to contact them regarding my order. For this reason I have already placed a second order with them as that is the best way to cr... See more

Rated 5 out of 5 stars

I required a replacement top joint for my fishing rod, a travel boat rod. It snapped whilst fishing on a holiday to Devon. I firstly went to my local tackle shop who told me it was impossible to ge... See more

Rated 1 out of 5 stars

Placed order for in stock item on September 3rd, package received 6th September, Wrong Item. Phoned, received apology for packing error and was promised a return label and the correct item was reorder... See more

Rated 1 out of 5 stars

I try to support independent fishing tackle shops whenever I can but after my experience with Gerrys I'll never attempt to use them again. I ordered a Fox trisleeve 4wks ago, I emailed for an up... See more

Rated 5 out of 5 stars

Very simple to order. Website easy to navigate through. Superfast delivery. Well packaged. Sensible pricing. The way buying online should be. Many thanks 😊

Rated 2 out of 5 stars

Ordered a replacement section for my keepnet handle. Took a week to come even though it was in stock. When I rang to ask why my order hasn’t shipped yet they told me because it’s coming from the wareh... See more

Rated 5 out of 5 stars

First of all the rod was fantastic. The service was excellent excellent receiv3d the rod the next day very well packed no chance of the item being damaged well done

Rated 5 out of 5 stars

I knew of Gerry’s fishing being reliable but it was also the cheapest on the internet, the packaging when it arrived was really secure and tough. Plus they delivered in really good time. I ordered th... See more

Rated 1 out of 5 stars

Ordered an item waited patiently Emailed after 12days said item would be shipped beginning of the next week Still no dispatch info by the wednesday so emailed again to see what was what To t... See more

Company replied

Rated 5 out of 5 stars

Placed order during xmas mail time, order was sorted and delivered within 48 hours very fast, brilliant selection of items at a very good price, if you want good service use Gerry's thanks


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good price and delivery charges

Good price and delivery charges. Really impressed with the quality of the protective tube for the delivery (I bought a Garbolino 9ft feeder rod). Could barely squash it to get it in the bin. All in all I would recommend and also personally use again.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Quality service

Quality service. Quick despatch and quality tackle, very happy with what I received. Would recommend Gerrysfishing to all. BrianThomsen.

5 March 2026
Unprompted review
Rated 2 out of 5 stars

I ordered and paid for two drennan top…

I ordered and paid for two drennan top kits on 3rd may 2026 and expected deliver within 8 days. After 3 weeks I contacted Gerry’s who said that there was only one kit in stock and asked if I wanted the one kit as they had contacted drennan direct. I haven’t heard anything or taken delivery. I have not had any update or contact with Gerry’s. Communications are very poor.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

A must have for your bait box.

I have tried both the 3 pronged and 2 pronged dongle rig bait wrappers and they are excellent. They are both easy to use and produce a neat well balanced bait that’s presented under the hook. I wouldn’t be without them now.

22 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brought new fishing holdall from Gerrys. Informed that it would take between 8-15 days for dispatch. Holdall arrived as described. Excellent bag, and I must say Gerrys is my go to shop when I need gear.
They are always very polite and quick to answer any questions I might have.
If you are on a budget Gerrys offer the opportunity to pay by Klarna, or for expensive gear interest free payments over the year. An excellent company.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

NO ITEM RECEIVED AND TERRIBLE CUSTOMER SERVICE

Brought a Penn Tidal fishing rod online over a month ago (14th Jan) which still hasn’t been dispatched (19th Feb).

after not hearing anything about the item being dispatched within the delivery time frame of 8-15 days I contacted Gerry’s via email.

Gerry’s replied to my email and said that there was an issue with my item and it had to be ordered in (there was no communication from Gerry’s to inform me of this).

I proceeded with the order and expected to wait a further 2 weeks which has now exceeded that time frame. my item has still not been dispatched and I still haven’t received any communication despite emailing and messaging on Facebook requesting an update.

Terrible customer service and I will not be using this company again.
Quick enough to take the money but no end product which has left me having to get the bank involved to retrieve my payment.

In the end I used VMO, no having to wait a two week delivery period, great service/ communication and my item was sent and delivered to my door within 2 days.

19 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look