Georgesons Cars Reviews 

2,589
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 352 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful, friendly, and professional staff for making the entire purchasing process remarkably smooth and easy from start to finish. Consumers note that sales representatives provide detailed information, answer questions honestly, and operate completely without any high-pressure sales tactics. People are extremely happy with their new vehicles, frequently describing them as spotless, well-maintained, and exactly as described in the online listings. Reviewers also deeply appreciate the clear communication and thoughtful extra touches, such as personalized walkaround videos and friendly support, that make purchasing a car from a distance wonderfully seamless.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that representatives are friendly,... See more

Service

Reviewers highlight positive aspects of service, describing the overall experience as professional, friendly,... See more

Product

People report positive experiences with product, noting that vehicles arrive in pristine condition and drive... See more

User experience

Customers report positive experiences with user experience, highlighting a stress-free and smooth process... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff members for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I dealt with Patrick, faultless from start to finish and was very accommodating. Very nice gentleman to deal with, can have a good laugh. Got the deal sorted easily enough and communication from him w... See more

Company replied

Rated 5 out of 5 stars

This was our first experience with Georgesons and we were not disappointed. There were no high pressure selling techniques, we were left to look around at our leisure. Martin answered all our question... See more

Company replied

Rated 5 out of 5 stars

We reserved the car as it had just been received and required the extensive checks that Georgesons give to all their cars. We were kept informed of progress throughout. We travelled 100 miles to... See more

Company replied

Rated 5 out of 5 stars

Patrick was our sales man. Very professional and not pushy at all. We were under no pressure to buy but we decided on a test drive in a Mercedes E400 cabriolet, AMG line. The moment we went for the... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Information provided by various external sources

Trading at the same site for over 60 years, at Georgesons we’ve been serving our customers with the same enthusiasm and knowledge since 1955. 🚗


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(2,589)

328 reviews in the last 12 months

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Rated 1 out of 5 stars

Buying the car was easy enough and with…

Buying the car was easy enough and with no problems but their was a delay in collecting the car as it needed work doing before collecting which was fine

The car needed work on the steering wheel which was wrongly diagnosed it was booked in and returned to me not properly put back together correctly and the steering wheel rubbed for a month until the correct part arrived and I could be fitted back into the work shop to be fixed
Then on the 6th of February the heating stopped blowing hot air we was booked in within 2 weeks to be told they will order the heater unit a few days so goes by and the part was in the garage but their lift they needed to to remove the battery was broke after weeks n weeks of waiting it was booked in for the 25th of march only to be cancelled until the 30th of march car was fixed the same day after waiting nearly 8 weeks without hearing in the freezing winter months

30 March 2026
Unprompted review
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Reply from Georgesons Cars

Hi John, thanks for taking the time to leave a review, albeit we are disappointed that you felt the service you received was only worthy of 1 star.

We will of course take your feedback on board, however we genuinely have made all attempts to resolve this issues you had experienced as efficiently as possible. We accept that as all human beings are, we are capable of making mistakes, but sometimes there are matters outside of our control which we cannot influence which can cause delays, such as parts delays and equipment availability and that has been the case in these circumstances.

We hope that as the required works have been completed, you can enjoy your car moving forward.

Rated 5 out of 5 stars

Pretty impressed!

I have purchased 15 different cars over the years from dealerships such as Audi/ Mercedes/ Range Rover / Arnold Clark… you name it I have probably been …

To be honest I probably received the best customer experience / buying experience in Georgesons which actually took me by surprise a little (especially based on the fact the car I purchased cost an absolute fraction of what I would usually spend on a car)

My sales person was Vicky and she was great! No pressure or cringey sales tactics… she simply gave me all the information I needed and let me come to a decision on my own. She kept me in the loop of every stage of the process with frequent updates and great communication. It made me feel at ease over the whole thing.

Would happily recommend this place to anyone … you will be looked after!

28 March 2026
Unprompted review
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Reply from Georgesons Cars

Hi Jake, thank you so much for taking the time to leave such a lovely review, we really appreciate it. We're so pleased to hear that we managed to exceed your expectation about buying from a used car dealer and Vicky looked after you so well!! We hope you're enjoying thecar and hopefully we will see you again if you are looking for an upgrade. And thank you so much for the recommendation, as a family business we really do appreciate it!

Rated 5 out of 5 stars

Georgesons are 2nd to none

Georgesons are 2nd to none. Been there since 1955 and it shows! Amazing service and really know their stuff. Love 'em! Had my last 5 or 6 cars off them and they couldn't have done enough for me 😃

31 March 2026
Unprompted review
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Reply from Georgesons Cars

Hi Suse, that is brilliant - thank you so much for the repeat busines and we massively appreciate it!!!! Thanks so much for leaving us a review and hope you're enjoying the car. See you again for number 7?!" ;-)

Rated 5 out of 5 stars

Genuine assistance

I am happy with the service I was rendered by the sales representative, she was really helpful and thoughtful.

31 March 2026
Unprompted review
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Reply from Georgesons Cars

Thank you for the kind review, Gregory

Rated 5 out of 5 stars

Incredible Experience Tesla

Absolutely fantastic from start to finish. James was super friendly and it felt very natural engagement rather than a sales pitch. He was informative, honest and went above and beyond at every step. We were between two cars and he enabled a test drive in both of them at a moments notice, kept us up to date with each stage of the purchase and made sure we were totally happy before we drove away in our new Tesla model Y. The price was super competitive and we couldn’t be happier. Best experience buying a car from the model itself to the service and support from James throughout. Will be back for our next car and have already recommended to friends and family.

20 March 2026
Unprompted review
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Reply from Georgesons Cars

Hi Michael, thank you so much - we really appreciate it! We're made up to hear that James looked after you so well and made it such a positive experience! We really hope you're enjoying the car and look forward to seeing you again for the enxt one. And thak you so much for the recommendation

Rated 5 out of 5 stars

Kyle & georgsons

Had a great experience getting my car from these guys, very knowledgeable and was able to answer all my questions. I instantly felt relaxed and it took all the stress out of it. Couldn't recommend kyle dottie enough, he was also happy to work at my pace and explain everything in basic terms at my request.

26 March 2026
Unprompted review
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Reply from Georgesons Cars

Hi Thomas, thank you so much for leaving such a lovely review! Really pleased to hear about your experience and hope you are enjoying the car

Rated 5 out of 5 stars

Great service and friendly team

I recently bought a car from Georgesons Cars and had a really good experience from start to finish. Patrick showed me the car and was very helpful, answering any questions I had and making everything clear.

Charlie then took me through all the paperwork and was also really helpful and easy to deal with, which made the whole process smooth and stress-free.

The car was exactly as described and in great condition when I collected it. You can tell they take pride in what they do and look after their customers properly.

I’d definitely recommend Georgesons Cars to anyone looking for a reliable and honest dealership. Thanks again!

23 March 2026
Unprompted review
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Reply from Georgesons Cars

Hi Ben, thank you so much for taking the time to leave such a lovely review!!! 🙂 So pleased to hear that Charlie and Patrick looked after you so well and that you were happy with the car. We really appreciate the recommendation - so thanks again!

Rated 5 out of 5 stars

Vicki was brilliant and so helpful

Vicki was brilliant and so helpful! Didnt feel pressured or rushed at all! probably the best experience ive had buying a car! Thank you !
Whilst there one of the men left to help a man who had a flat tyre on the road near by which i thought was so lovely!

30 March 2026
Unprompted review
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Reply from Georgesons Cars

Thank you so much!!!! That is so lovely to hear, we really appreciate it 🙂 So glad that Vicky looked after you so well and we hope you are happy with the car

Rated 5 out of 5 stars

Excellent

Thankyou for a brilliant, well informed, straight forward process and service from Kyle - we’re delighted with our new car, I’m sure we’ll see you again next time

30 March 2026
Unprompted review
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Reply from Georgesons Cars

Hi Sarah, so pleased to hear you are happy with the car!!! Thank you so much for the lovely review and look forward to seeing you for the next one!!

Rated 5 out of 5 stars

Great customer support!

Friendly, responsive staff. Relaxed and low-pressure experience. Reassuring and clear explanations about financing options for first-time buyer.

10 March 2026
Unprompted review
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Reply from Georgesons Cars

Hi Emerline, that is great to hear!!! Thank you so much for the review and congratulations on the first car!!!

Rated 5 out of 5 stars

Great Car Dealership

Had a really positive experience with Georgesons. Kyle was extremely helpful in helping me find my new car, he answered my many many questions, was friendly, polite and patient. He offered me a great part exchange deal and everything ran very smoothly.
Would definitely recommend Georgesons!

13 March 2026
Unprompted review
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Reply from Georgesons Cars

Hi Tara, thank you so much for the lovely review!!!! Really pleased to hear you were looked after so well! We hope you are enjoying the car and thanks so much for the recommendation

Rated 5 out of 5 stars

Brilliant service

Very organised, clear, helpful and friendly. Kyle made everything easy. Especially as a first time buyer this is really important. Not pushy or pressurising at all. Just straight forward. Absolutely would recommend.

27 March 2026
Unprompted review
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Reply from Georgesons Cars

Hi Mark, congrats on the first car!! Thanks so much for the review and for the recommendation and pleased to have been the ones to get you on the road!! Thanks again

Rated 5 out of 5 stars

Viccy was a great help in finding me…

Viccy was a great help in finding me the right car she was amazing from start to finish

18 March 2026
Unprompted review
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Reply from Georgesons Cars

Hi Natlaie, thank you so much for taking the time to leave us a review 🙂 Enjoy the new car!

Rated 5 out of 5 stars

Great service from Kyle at georgesons…

Great service from Kyle at georgesons once again⭐️ really helpful from start to finish with choosing new car and purchasing it.

24 March 2026
Unprompted review
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Reply from Georgesons Cars

Hi Connor, thank you so much for the review! We hope you are happy with the car and lookig forward to seeing you again for the next one

Rated 5 out of 5 stars

....

the service was professional, understanding and nice.

16 March 2026
Unprompted review
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Reply from Georgesons Cars

Thank you for the review, Katarzyna 🙂

Rated 5 out of 5 stars

Professional, follow through, stand behind their cars

Started looking for a vehicle on car gurus - and a car I liked led me to Georgesons who had posted the ad on car gurus. It took longer than I wanted (nearly three weeks) to actually get the car, but this was because the quality control process they follow is so rigorous - Inspecting and correcting any little flaw they find. Martin was great throughout - constant communication and updates and he even came in on his day off to finalise the deal and hand over the car. In the end I got exactly what I wanted and what I paid for. I can see why Georgesons has the excellent reputation that it does. I took the warranty and service package - and I’m confident my experience with them will continue to be excellent.

12 March 2026
Unprompted review
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Reply from Georgesons Cars

Hi, thank you so much for taking the time to leave us a review and its great to hear about your experience with us! We're pleased to hear that Martin looked after you so well and we hope you are happy with the car. 🙂

Rated 5 out of 5 stars

We love our new car

We love our new car, great service too!

15 March 2026
Unprompted review
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Reply from Georgesons Cars

Hi Cathy, that is lovely to hear 🙂 Thanks so much for the review

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