Georgesons Cars Reviews 

2,629
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 358 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and helpful staff, highlighting that the entire sales process is remarkably smooth, transparent, and completely free of pressure. Many buyers also emphasize the exceptional quality and immaculate condition of the vehicles, making the overall purchase a genuine pleasure. However, some reviewers were not happy with after-sales support, noting significant difficulties regarding unresolved maintenance issues, unreturned messages, and unresponsive communication from the team. A few consumers experienced unhelpful responses when attempting to resolve specific vehicle concerns or trying to secure assistance after finalizing their purchase.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that representatives are incredibly... See more

Service

Consumers find service to be positive, highlighting smooth transactions and helpful support from staff who... See more

Product

Customers had positive experiences with product, often noting that their vehicle was spotless,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the smooth, easy process from... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that representatives are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was our first experience with Georgesons and we were not disappointed. There were no high pressure selling techniques, we were left to look around at our leisure. Martin answered all our question... See more

Company replied

Rated 5 out of 5 stars

We reserved the car as it had just been received and required the extensive checks that Georgesons give to all their cars. We were kept informed of progress throughout. We travelled 100 miles to... See more

Company replied

Rated 5 out of 5 stars

I dealt with Patrick, faultless from start to finish and was very accommodating. Very nice gentleman to deal with, can have a good laugh. Got the deal sorted easily enough and communication from him w... See more

Company replied

Rated 5 out of 5 stars

Patrick was our sales man. Very professional and not pushy at all. We were under no pressure to buy but we decided on a test drive in a Mercedes E400 cabriolet, AMG line. The moment we went for the... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Used Car Dealer

Information provided by various external sources

Trading at the same site for over 60 years, at Georgesons we’ve been serving our customers with the same enthusiasm and knowledge since 1955. 🚗


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,629)

345 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you for checking in

Thank you for checking in. I’m very happy with my new car and really pleased with the service you provided throughout the process. Everything went smoothly, and I appreciate your support and professionalism.

14 October 2026
Unprompted review
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Reply from Georgesons Cars

Thanks so much for the lovely review, Nevil! 😊 Really pleased to hear everything went smoothly and, most importantly, that you're happy with your new car! Thanks again for choosing Georgesons and we hope you're enjoying it! 🚗

Rated 5 out of 5 stars

Great service from kyle

Great service from kyle. He helped me with everything. Very professional. I am so happy with the car i recieved. Its better than what i thought it would be. Very grateful to him.

6 October 2026
Unprompted review
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Reply from Georgesons Cars

Thanks for the fantastic review, John! 😊 It's great to hear you're so happy with your new car, especially as it's turned out even better than expected! We'll make sure Kyle sees your lovely feedback. Enjoy the new wheels and thanks again for choosing Georgesons! 🚗

Rated 5 out of 5 stars

Absolutly love my new car

Absolutly love my new car, from the moment I seen it, to the test drive and now nearly 2 weeks later I’m still in love with it, Martin couldn’t have been more helpful, went above and beyond to make the process completed smoothly as a first time car buyer and someone who has no clue about any of it I left feeling like I had all the information and made the right choice. Thank you Martin

4 October 2026
Unprompted review
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Reply from Georgesons Cars

Ah, what a lovely review! 😊 Buying your first car is a big moment, so we're really pleased Martin made it such a good experience and helped you feel confident with your choice. Even better to hear you're still loving the car two weeks on! We'll make sure Martin sees your kind words. Happy motoring! 🚗

Rated 5 out of 5 stars

James was very helpful and transparent…

James was very helpful and transparent through the whole process from viewing the car to the day I took it home
Highly recommend georgsons through whole process and aftercare available

9 October 2026
Unprompted review
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Reply from Georgesons Cars

Thanks for the great review, Ashleigh! 😊 Really glad James looked after you and made everything clear and straightforward from your first visit right through to collection. We'll be sure to pass your feedback on to him. Thanks for the recommendation and enjoy your new car! 🚗

Rated 5 out of 5 stars

From start to finish the experience was…

From start to finish the experience was brilliant. The attention to detail and communication from Patrick could not have been better. I was buying from overseas so can be tricky, but Patrick made it super smooth and easy. No add ons, no hidden fees, just transparency throughout. Would highly recommend the team and Patrick to anyone.

9 October 2026
Unprompted review
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Reply from Georgesons Cars

Thanks so much for the fantastic review, Richard! 😊 Buying a car from overseas isn't always straightforward, so it's great to hear Patrick made the whole experience such an easy one. We'll make sure he sees your lovely comments. Really appreciate you putting your trust in us and thanks for the recommendation! 🚗

Rated 5 out of 5 stars

excellent team

excellent team, they help you with everything, they moved very quickly with everything related to documents and they have the best and cheapest cars in Liverpool, I like that they are common sense, I will definitely recommend them in the future.

29 September 2026
Unprompted review
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Reply from Georgesons Cars

Thanks for the brilliant review, Vlad! 😊 Great to hear the team got everything sorted quickly and that you were happy with both the car and the price! We really appreciate your kind words and recommendation. Enjoy your new car! 🚗

Rated 5 out of 5 stars

VIcky was amazing from start to finish

VIcky was amazing from start to finish, making sure everything was in place and ready for me to drive away in my new BMWThe whole experience was fantastic

My wife also had the same great experience with David, and we would definitely recommend Georgesons to anyone looking for a new or used car\.

Thanks again to Icky, David and the whole team at Georgesons\! 👍🚗

30 September 2026
Unprompted review
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Reply from Georgesons Cars

Thanks so much for the fantastic review, James! 😊 We're delighted to hear Vicky made everything so easy for you and that both you and your wife had such positive experiences with us. We'll make sure your lovely feedback is passed on to Vicky and David. Thanks for the recommendation and enjoy your new BMW! 🚗

Rated 5 out of 5 stars

The service we received choosing our…

The service we received choosing our car was excellent couldn’t fault anybody you were all stars

4 October 2026
Unprompted review
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Reply from Georgesons Cars

Ah, thanks so much, Sonny! ⭐ What a lovely thing to say about the team! We're so pleased you enjoyed your experience with us. Hope you're loving the new car! 🚗😊

Rated 5 out of 5 stars

Great experience

Great experience, beautiful clean cars, amazing customer service!! 100% recommend!

1 October 2026
Unprompted review
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Reply from Georgesons Cars

Thanks so much, Daniel! 😁 Great to hear you loved the cars and had such a good experience with the team. Really appreciate the recommendation. Enjoy your new wheels! 🚗

Rated 5 out of 5 stars

Vicky was extremely helpful during the…

Vicky was extremely helpful during the process of getting my new car

6 October 2026
Unprompted review
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Reply from Georgesons Cars

Thanks for the lovely feedback, Danny! 😊 So glad Vicky looked after you and helped make getting your new car that bit easier. We'll be sure to pass this on to her. Happy motoring! 🚗

Rated 5 out of 5 stars

Smooth and easy purchase

Fabulous service from start to finish. Very happy with my purchase. Held my hand at every step of the purchase and hand over. Would highly recommend

30 September 2026
Unprompted review
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Reply from Georgesons Cars

Thanks so much, Sheryl! 😊 Buying a new car should be exciting, so it's lovely to hear you felt supported and looked after all the way through. Really pleased you're happy with your purchase. Enjoy every minute of it! 🚗💙

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The car was checked and valeted to a high standard.
Highly recommended

28 September 2026
Unprompted review
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Reply from Georgesons Cars

Thanks for the lovely review, Alison! 😊 Great to hear you were happy with everything, especially how your car was looking when it was ready for you! Really appreciate the recommendation. Enjoy your new car! 🚗

Rated 5 out of 5 stars

Great service had the car ready when I…

Great service had the car ready when I arrived, peace of mind with 147 point check of the car. Defo recommend!!

25 September 2026
Unprompted review
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Reply from Georgesons Cars

Thanks so much, Amritpreet! 😊 Nothing better than arriving to find your new car all ready and waiting! Great to hear our 147-point check gave you that extra peace of mind too. Thanks for the recommendation and enjoy the new wheels! 🚗

Rated 5 out of 5 stars

Amazing service

They were straight to the point and working hard to sort out anything that we needed! Would definitely recommend to other people!

27 September 2026
Unprompted review
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Reply from Georgesons Cars

Thanks for the great feedback, Matthew! 😊 So glad the team got everything sorted for you and made the whole experience a good one. Really appreciate you recommending us. Enjoy the new car!

Rated 5 out of 5 stars

Had a great experience at georgesons

Had a great experience at georgesons, no pushy sales just honest talking, thanks again Patrick.

26 September 2026
Unprompted review
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Reply from Georgesons Cars

Thanks so much, John! 😊 No pushy sales, just a good chat and helping you find the right car — exactly how it should be! Great to hear Patrick looked after you. We'll pass your thanks on to him. Enjoy the new car! 🚗

Rated 5 out of 5 stars

Brilliant

Brilliant, 10/10 service

26 September 2026
Unprompted review
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Reply from Georgesons Cars

10/10 — we'll happily take that, Alex! 😁 Thanks so much for the great feedback. Really appreciate it and hope you're enjoying the new car! 🚗

Rated 5 out of 5 stars

Great attitude and respect

The contact with the team was great with consideration and respect.

23 September 2026
Unprompted review
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Reply from Georgesons Cars

Thanks for the lovely feedback, Willy! 😊 Great to hear the team made you feel welcome and well looked after. That's exactly what we like to hear! Thanks again for choosing Georgesons. 🚗

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, Kyle Dottie was Amazing, he took the time to show me everything I needed to know and put me at ease with the whole process. Thank you Kyle, I would highly recommend you.

28 September 2026
Unprompted review
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Reply from Georgesons Cars

Ah, what a lovely review, Donna! 😊 So glad Kyle made you feel at ease and took the time to go through everything with you. We'll make sure he sees your lovely comments! Thanks so much for the recommendation and enjoy your new car! 🚗💙

Rated 5 out of 5 stars

First time using Georgsons and can’t…

First time using Georgsons and can’t fault them, it was really good and David was brilliant and answered all my questions.

1 October 2026
Unprompted review
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Reply from Georgesons Cars

Thanks so much, Tony! 😊 Great to hear your first visit to Georgesons was such a good one and that David was there to help with all your questions. We'll pass your kind words on to him. Hopefully the first of many visits! Enjoy the new car! 🚗

Rated 5 out of 5 stars

Bought my car from Georgesons

Bought my car from Georgesons and must say my experience was first class.
The whole process from enquiry to delivery was brilliant.
Nothing was ever a hassle and I was kept notified of everything that was happening throughout the deal.
First class service from the staff that are so helpful and professional.
I will definitely be purchasing from here again even though I live 4 hours away.

7 August 2026
Unprompted review
Georgesons Cars logo

Reply from Georgesons Cars

What a fantastic review, William! 😊 Four hours away and still choosing Georgesons — we really appreciate that! So glad the team made everything easy and kept you in the loop from start to finish. It's lovely to hear you'd come back to us again too. Thanks so much for putting your trust in us and enjoy the new car! 🚗💙

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