Avoid this company at all costs! Have had nothing but trouble with electric gate openers which were supposed to be a superior product. Spent months trying to resolve a mechanical issue, with numerous... See more
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Gate motors send out so many parcels that they have elected not to send texts saying when their chosen courier company will deliver. Therefore, paid for next day delivery; didn’t know that package w... See more
Bought and had a sliding gate system installed in 2021. The gate stopped working last week. I found a London engineer who put the fear of god into me about cost. I called Calum instead -... See more
After one week of waiting, my order had not arrived. On phoning, I was told that my original order had not been processed, but that it would be done immediately. Despite my request to have it sent ex... See more
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Company details
Written by the company
We supply gate automation and access control products for swing & sliding gates. Just give us a call and we'll provide you with friendly, honest advice on the most suitable products for your system.
Contact info
BH12 4PE, Poole, United Kingdom
- 01202-717191
- sales@gatemotors.co.uk
- www.gatemotors.co.uk
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Good service quick delivery
Additional Gate Fobs
Ordered extra gate fobs - good price, quick delivery and all paired with existing fobs/gates. No problems
The guys I spoke to were completely…
The guys I spoke to were completely brilliant. I had no idea what I needed when I started, but they guided me through the minefield very patiently and professionally. They dealt with everything in a timely manner, and most importantly they always called me back when they said they were going to. ....Outstanding!
Thank you all.
Excellent service and after sale…
Excellent service and after sale advice. Thankyou
Very helpful staff.
Great Company Very helpful and equipment arrived on…
Very helpful and equipment arrived on time and in one instance before expectation. Would defiantly use them again
Can’t fault exception price of track…
Can’t fault exception price of track for rolling gate , which would have doubled my costs so made my own track out of bar and flat iron !!
No1 for gate accessories
Even under current restrictions first class service from order to delivery no mess no fuss highly recommend
Spares support
I called to purchase a replacement detector for my installed system. They were operating a restricted service due to Covid19 so I had to call twice. After ordering, the item arrived promptly.
Always great service!!
Great advice and backup
Great advice and backup. Would definitely recommend.
excellent service and knowledge
The team have great knowledge of their products and spend time in understanding how they can fix the problem. Really helped me to get the gates back and working. Definitely recommend Gatemotors to anyone.
Good product, but guidance notes and diagrams need to be improved.
My review has been auto entitled “disgruntled” and that is unfair, I did struggle with the installation but overall I am happy with the outcome.
Guidance notes and diagrams not very good. A particular problem for me was adjusting the ram support bracket, it needed to be cut down to allow the ram to rotate to use the other holes. No written guidance on this and I needed to pay for another bracket before I got it right.
The photo cells that were included had different connections to those shown on the wiring diagram. Phone technical support from Nathan was very good. The ram is now working very well.
Very helpful
Very helpful. The sales team were always ready to give sound advice and always walked the extra mile
Nearly a 5* review but not quite...
Nearly a 5* review but not quite...
I purchased a kit for my gate having received good advice from Nathan at Gate Motors.
This was a self-install and, whilst being electrically competent, the terminology used in the installation manual is very 'gate-automation' focused and sometimes more than a little confusing.
Some of the components of the 'kit' arrived separately, direct from their suppliers (admittedly this was during lock-down so maybe that was the fastest way to deliver) which is not a negative point; it was just a surprise.
Unfortunately a star has been dropped because a couple of the kit components were supplied with the wrong installation/instruction manuals. This was very confusing when I was trying to wire in the various components during install and it meant at least 2 days wasted going backwards and forwards with trial and error.
The GSM module did not support a Vodafone SIM (again, incorrect installation instructions were supplied with my module) but there is no information telling you this so, having bought my Vodafone SIM which has the best signal at the gate location, 2 hours of trying resulted in a call direct to the module manufacturer's field engineer who told me about the incompatibility. I installed an EE SIM and everything was fine.
Nathan at Gate Motors provided great after-sales service and support in the absence of their actual support team during lock-down.
I still can't get the wireless safety cut-out sensors to sop the gate from closing if the beam is broken but again, I think that might be a terminology thing.
A very helpful company speak to sales…
A very helpful company speak to sales tell them what you want, they will do there best to find you a cheaper product but still extremely reliable. From there to purchase supply card details and hey presto job done and goods despatched.
Very good service
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