Garden Machines Ltd Reviews 

4,536
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Fantastic customer service,quick to process order & dispatch the item. As to price just brilliant,couldn't find one locally to match the same price. Even more surprised to find the Stihl BG56 Blower... See more

Rated 5 out of 5 stars

Quick delivery. One problem was that expensive and VERY sharp Japanese saw/knife was left in accessible postbox. But then that os our box abd te post person did ot necessarily know the contents. So,... See more

Rated 5 out of 5 stars

Excellent service through with top quality products. Very impressed with price of Stihl hedge trimmer and delivered much quicker than stated. Questions answered expediently via email. Will definit... See more

Rated 5 out of 5 stars

Bought a mower and strimmer and had REAL service which seems to be scarce these days. Richard gave us proper professional advice and the prices matched any in the internet plus it's so much better to... See more

Company details

  1. Garden Center
  2. Arborist and Tree Surgeon
  3. Lawn Equipment Rental Service
  4. Lawn Mower Repair Service
  5. Lawn Mower Store

Written by the company

Garden Machines Ltd has been trading in Kingsthorpe Hollow Northampton since 1962. The high street site has actually been selling garden equipment from the early 1930’s under the name Staughtons, who eventually set up Garden Machines as a sister Company. We are stockist for the majority of the leading brands of garden machinery and related equipment. The businesses current owners took over in 1972, and now second and third generations are involved in the day to day running of the Company. As with many high street stores, we realise that the way customers want to purchase and research their products has changed over the years and there is a real need to embrace the Internet; whilst very importantly still holding on to our core business values: Honesty, Dependability, Respect, Passion. Thank you for taking the time to visit our web site and look forward to supporting you with your requirements, your business is very much appreciated . Please feel free to contact us through enquiries@gardenmachinesltd.co.uk if you need any further information on any of the products/services that we supply


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(4,536)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service all round!

Competitive pricing, good communication and fast delivery! Great service all round!

11 November 2024
Garden Machines Ltd logo

Reply from Garden Machines Ltd

Thank you !

Rated 4 out of 5 stars

Good service

Good service, well packaged..only little gripe, No instructions with item so I had to find out on YouTube...perhaps they don't come with instructions..RR 400 T extendable loppers.

8 November 2024
Garden Machines Ltd logo

Reply from Garden Machines Ltd

Hi Andrea, thank you for your review. Unfortunately this item from Wolf does not come with an instruction manual but they do provide a how to use video on their website (which is most likely the video you have found), which you can see here https://www.worldofwolf.co.uk/wolf-garten-bypass-tree-lopper-4m-rr400t . Kind Regards

Rated 5 out of 5 stars

Great service

Great service, friendly and helpful. Thank you so much 😊

6 November 2024
Garden Machines Ltd logo

Reply from Garden Machines Ltd

Thank you !

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Had a problem with the delivery of the item from the courier. They responded and sent one out next day

28 October 2024
Garden Machines Ltd logo

Reply from Garden Machines Ltd

Hi Steven, we are sorry to hear this order has not arrived. We were not aware of this until your feedback. Your order was despatched in good faith within 24 hours of you placing the order.

We will raise an investigation with Evri and contact you directly to discuss this issue with you.

Kind Regards

Rated 5 out of 5 stars

Quick delivery

Quick delivery. One problem was that expensive and VERY sharp Japanese saw/knife was left in accessible postbox. But then that os our box abd te post person did ot necessarily know the contents.
So, in terms of delivery - mostly your job - excellent.

28 October 2024

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