Fantastic customer service,quick to process order & dispatch the item. As to price just brilliant,couldn't find one locally to match the same price. Even more surprised to find the Stihl BG56 Blower... See more
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Quick delivery. One problem was that expensive and VERY sharp Japanese saw/knife was left in accessible postbox. But then that os our box abd te post person did ot necessarily know the contents. So,... See more
Excellent service through with top quality products. Very impressed with price of Stihl hedge trimmer and delivered much quicker than stated. Questions answered expediently via email. Will definit... See more
Bought a mower and strimmer and had REAL service which seems to be scarce these days. Richard gave us proper professional advice and the prices matched any in the internet plus it's so much better to... See more
Company details
- Garden Center
- Arborist and Tree Surgeon
- Lawn Equipment Rental Service
- Lawn Mower Repair Service
- Lawn Mower Store
Written by the company
Garden Machines Ltd has been trading in Kingsthorpe Hollow Northampton since 1962. The high street site has actually been selling garden equipment from the early 1930’s under the name Staughtons, who eventually set up Garden Machines as a sister Company. We are stockist for the majority of the leading brands of garden machinery and related equipment. The businesses current owners took over in 1972, and now second and third generations are involved in the day to day running of the Company. As with many high street stores, we realise that the way customers want to purchase and research their products has changed over the years and there is a real need to embrace the Internet; whilst very importantly still holding on to our core business values: Honesty, Dependability, Respect, Passion. Thank you for taking the time to visit our web site and look forward to supporting you with your requirements, your business is very much appreciated . Please feel free to contact us through enquiries@gardenmachinesltd.co.uk if you need any further information on any of the products/services that we supply
Contact info
66-70 Kingsthorpe Road, NN2 6HD, Northampton, United Kingdom
- 01604 716222
- Enquiries@gardenmachinesltd.co.uk
- www.gardenmachinesltd.co.uk
4.7
Excellent
5K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Recommended
Second online purchase from Garden Machines and again faultless service and quick delivery. When I had questions they were responsive and attentive.
Thoroughly recommended.
12 March 2025
Excellent choice of items and products
Excellent choice of items and products. We bought the extendable tree lopper which is a solid bit of kit and has a very strong lopping action and is extendable to reach the huge overhanging trees from our neighbours
11 March 2025
Brilliant service
10 March 2025
Gold Star for everything.
We give a gold star to this company for fair pricing, efficiency and speed of delivery. We were very impressed. We also give a gold star to this company for their offer to resolve our problem. We contacted their customer services department. We received and immediate reply and an immediate helpful resolution to our problem. We recommend dealing with this genuine company who seem always to have their customer's needs uppermost in their service.
7 March 2025
Reply from Garden Machines Ltd
Dear Helen,
We’re very sorry to hear this and appreciate you bringing it to our attention. We were unaware of the issue until receiving your review.
Could you please forward photos of the item and its packaging to our customer service team at customerservices@Gardenmachinesltd.co.uk? They will be happy to assist you further.
We look forward to resolving this for you.
Really fast delivery
7 March 2025
Outback bbq cover
Item was as described and fitted perfectly, plus it was the cheapest I could find online, delivery was straightforward through shop and they were giving updates on when dispatched and when delivered.
4 March 2025
Quality gloves & in stock
5 March 2025
Prompt delivery no hassle!
3 March 2025
Online order of a lawnmower
I put an order online to GARDEN MACHINES and made a small mistake on delivery address. When I phoned them up to correct my address the person was so polite and sorted the problem. My new lawmakers came 2 days later and I am very pleased with it so far. If only there was more companies with customer service as good as this on.
Regards Mr Roy Sherwod
3 March 2025
Excellent customer service
Excellent customer 🤩service ordered outback bbq cover Friday the 7th March came this morning Saturday the 8th free delivery as well and was the cheapest against and other company will definitely be using Garden Machines again.
8 March 2025
Unprompted review
Completely normal ecommerce…
Completely normal ecommerce transaction. I ordered two items from their website, paid the money, and they delivered the goods. Delivery wasn't the fastest, but good comms from DPD telling me when to expect it and the option to change the day, which I used.
26 February 2025
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