Fantastic customer service,quick to process order & dispatch the item. As to price just brilliant,couldn't find one locally to match the same price. Even more surprised to find the Stihl BG56 Blower... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quick delivery. One problem was that expensive and VERY sharp Japanese saw/knife was left in accessible postbox. But then that os our box abd te post person did ot necessarily know the contents. So,... See more
Excellent service through with top quality products. Very impressed with price of Stihl hedge trimmer and delivered much quicker than stated. Questions answered expediently via email. Will definit... See more
Bought a mower and strimmer and had REAL service which seems to be scarce these days. Richard gave us proper professional advice and the prices matched any in the internet plus it's so much better to... See more
Company details
- Garden Center
- Arborist and Tree Surgeon
- Lawn Equipment Rental Service
- Lawn Mower Repair Service
- Lawn Mower Store
Written by the company
Garden Machines Ltd has been trading in Kingsthorpe Hollow Northampton since 1962. The high street site has actually been selling garden equipment from the early 1930’s under the name Staughtons, who eventually set up Garden Machines as a sister Company. We are stockist for the majority of the leading brands of garden machinery and related equipment. The businesses current owners took over in 1972, and now second and third generations are involved in the day to day running of the Company. As with many high street stores, we realise that the way customers want to purchase and research their products has changed over the years and there is a real need to embrace the Internet; whilst very importantly still holding on to our core business values: Honesty, Dependability, Respect, Passion. Thank you for taking the time to visit our web site and look forward to supporting you with your requirements, your business is very much appreciated . Please feel free to contact us through enquiries@gardenmachinesltd.co.uk if you need any further information on any of the products/services that we supply
Contact info
66-70 Kingsthorpe Road, NN2 6HD, Northampton, United Kingdom
- 01604 716222
- Enquiries@gardenmachinesltd.co.uk
- www.gardenmachinesltd.co.uk
4.7
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous customer service
Fabulous customer service, I would highly recommend this company.
9 September 2024
Slow delivery
Your choice of courier was Royal Mail, with no other options offered. Their tracking service showed that it was a full week from their receipt of the package until its delivery us, despite it carrying a 48 hour service label.
6 September 2024
Reply from Garden Machines Ltd
HI Jeremy, we appreciate the feedback received as this helps us to review our couriers.
From ordering (6th Sept) to delivery (13th Sept) was 5 working days, we can see it appears to have been a little delayed through the Royal Mail network so we do apologies.
Supply if chainsaw chains
Garden machines were good value, supplied original parts for my Stihl chainsaw and the items arrived super quickly. P+P costs are what they are so it is best to order several things at once. Overall, a great service.
6 September 2024
Honda izy…
The company was true to their word I ordered on line and received an email to arrange a suitable delivery day and everything went like clockwork, Thankyou
6 September 2024
Customer Service
The level of assistance and service during and after the shopping experience cannot be faulted.
4 September 2024
Stihl at bargain price
I paid for my stihl cordless chainsaw about 5pm,it was dispatched next day and was at my door the next day.
Bargain price which included another battery FREE,which saved me 40 pounds if i bought it separately.
Would HIGHLY RECCOMEND THIS COMPANY.
29 August 2024
Great service even on a bank holiday…
Great service even on a bank holiday arrived
Very quick
27 August 2024
your service
14 August 2024
Great price & selection...
Great price, item despatched quickly & arrived well packaged. Always found them to be a good company to deal with .
27 August 2024
Easy to use website
Easy to use website, good price and super fast delivery - would buy again from the company, 5 stars!
27 August 2024
Good price
Good price, arrived in good time, and well packed, can’t wait to use it. Thank you
27 August 2024
Great item
Great item, great price & rapid despatch. What's not to like about a first class service like that!
27 August 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.