Garage Door Parts UK Reviews 

1,298
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional customer service, mentioning that staff members go above and beyond to answer questions and find proper solutions. Shoppers find the ordering process completely seamless, noting that replacement components arrive rapidly with excellent communication maintained throughout delivery. However, some customers also noted that they occasionally ordered incorrect items by mistake or received parts requiring minor adjustments. Despite these initial hurdles, people found that the knowledgeable team provided patient guidance to successfully fix older garage doors. Consumers strongly recommend these reliable spares to anyone struggling with difficult repairs.

What people talk about most

Product

Consumers find product to be remarkably reliable, praising the excellent selection of spares and replacement... See more

Service

Reviewers highlight positive aspects of service, frequently praising the expert advice and fast responses... See more

Customer service

People report positive experiences with customer service, frequently highlighting the swift response times... See more

Staff

Customers consistently note positive experiences with staff, praising their extensive technical knowledge,... See more

Order

Customers had positive experiences with order, highlighting a straightforward process, quick shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant customer service!! Very helpful from ordering through to delivery. The post office ‘claimed’ thru had delivered but my Ring doorbell showed otherwise, the tram followed it up with the Royal... See more

Rated 5 out of 5 stars

I came across this company wanting an additional Seceuroglide remote control garage door opener. The suppliers wanted an astronomical amount. The guys here checked, via photos the correct repla... See more

Rated 5 out of 5 stars

Fantastic !!! I was having trouble finding a Garage remote as mine had given up the ghost, Saw these Guys on the inter web gave them a call, the help was Fantastic nothing was an issue, sent pics... See more

Rated 5 out of 5 stars

I purchased a remote control handset for my garage door to replace two lost ones. Accidently deleted all sensors when programming the new one. Garage Door Parts were really helpful with helping me sol... See more

Company replied


Company details

  1. Garage Door Supplier
  2. Do-it-Yourself Shop
  3. Garage Equipment Wholesaler
  4. Hardware Store
  5. Home Automation Company
  6. Locks Supplier

About Garage Door Parts UK

Written by the company

We supply quality garage door parts for all makes and models of doors. Our prices are extremely competitive and we are only a phone call or email away for any technical help you need. We buy our Garage Door Spares in huge quantities which enables us to pass these savings directly to our customers.

GARAGE DOOR CABLES

GARAGE DOOR ROLLER SPINDLES

GARAGE DOOR LOCKS

GARAGE DOOR SPRINGS

GARAGE DOOR FLOOR SEALS

Whether you are looking for Henderson, Garador, Hormann, Cardale, Birtley, Filuma etc, to name a few, you will find many spares listed under both Brand and part type on our easy to use website


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,298)

130 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good Product

Purchased a key fob for Garage Door. As it was an older model, our key had been superseded. However, found replacement on website and easy to order plus instructions sent via email.
Only minor negative, postage prices displayed on website out of date, giving false information.
Would use again.

22 April 2025
Garage Door Parts UK logo

Reply from Garage Door Parts UK

Thanks for choosing to order from us and your kind comments. I am sorry about the delivery page. This was upated a couple of weeks ago after speaking to a customer and we will ensure to keep this updated going forward. All postage options are also clearly shown at checkout and we also have a tool which allows you to see the postage on the product page to save you going through checkout.
Kind Regards

GDL

Rated 5 out of 5 stars

Great service, quality parts

Great service, quickly delivery, quality parts.

Thanks to these excellent parts, I was able to make repairs to a Garolla garage door for £30 instead of having to pay £500+ for an engineer to make a visit.

22 April 2025
Rated 5 out of 5 stars

I am not exactly a tekkie

I am not exactly a tekkie (I am 78, after all) and had problems pairing my new remote with the existing one and the door control box. Liz at Garage Door Parts could not have been more helpful and there was a very happy ending. Excellent aftersales service!

29 April 2025
Unprompted review
Rated 5 out of 5 stars

First class service

First class service. Ordered 5 replacement 77mm Lath Roller Door Locking Strap 2 segment Thursday evening.

Parts arrived Saturday morning, fitted and garage back working in no time.

Thanks for such responsive service.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Roller Door Manual Control Failure

Roller Door Manual Control Failure
GDL diagnosed my problem over the phone and provided the required spare part which I was able to install myself. Saved me a fortune, a pleasure to deal with.
Nigel Lace

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service and Support

In today’s fast-paced business environment, it’s rare to find a company that genuinely goes the extra mile for its customers. GDL has demonstrated exceptional service by helping me resolve a compatibility issue with remotes for my existing automatic garage door. Their team was knowledgeable, responsive, and committed to finding a solution. I truly appreciate their dedication and highly recommend GDL to anyone in need of reliable garage door solutions.

23 April 2025
Rated 5 out of 5 stars

Bought a new remote control for my…

Bought a new remote control for my garage door and this firm have been absolutely brilliant ! I was a total Luddite when it came to the programming of the remote and I was taken through it step by step and I did it ! I have ordered another one and I highly recommend this firm

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Customer service A++++++

Don't bother looking elsewhere, price is excellent, communication was excellent, delivery was excellent, I really can't fault them in any way. Don'tthink I have had customer service as good as this for a long time...👍👍👍

6 April 2025
Unprompted review
Rated 5 out of 5 stars

These guys are good !

I cannot believe how helpful GDL have been. I sourced the wrong part for my system and they have been more than helpful in identifying what I actually needed. In future I will make sure I speak to them first before buying any parts and avoid making the same mistake again. Very helpful, responsive and efficient. I would highly recommend GDL and will be using them in the future.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Moved into a new property and didn’t have a remote for the garage door. These guys were fantastic and had the remote I needed with speedy delivery and great customer support! Will be using again if I need anything garage door related! Thank you!

2 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look