Furniturezonebarking Reviews 75

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I was very happy with the lads, they phoned last week to say when the mattress will be delivered also they rang me today and they were very polite and respectful and very helpful. Thank you

Rated 5 out of 5 stars

Excellent, flexible company. You wait a little longer for the items but the quality is great, you’re kept up to date and the delivery team are professional and friendly (sorry about the long drive)! W... See more

Rated 5 out of 5 stars

Bish bash bosh. Excellent customer service, prompt, and transparent. I was looking at bed frames from other companies and large retailers but I've constantly been let down over thin panels, chipped wo... See more

Rated 5 out of 5 stars

A wonderful experience buying from furniture zone Barking, Faz was brilliant, he kept me updated throughout the whole process. While other companies refused to take the sofa to my third floor flat,... See more

Company details

  1. Furniture Store

Written by the company

We deliver beds, mattresses, dining tables, sofas and other furniture around London. We supply landlords, housing associations and estate agents with all types of furniture. We also sell second hand used furniture. We cover: Stratford, Barking, Ilford, East Ham, Hackney, Greenwich, Wanstead, Dagenham, Rainham & More


Contact info

4.8

Excellent

TrustScore 5 out of 5

75 reviews

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Rated 5 out of 5 stars

I was very happy with the lads

I was very happy with the lads, they phoned last week to say when the mattress will be delivered also they rang me today and they were very polite and respectful and very helpful.

Thank you

12 May 2026
Unprompted review
Rated 5 out of 5 stars

So so impressed with the service

So so impressed with the service, the politeness of delivery man.This kind of service is unusual this day and age. Would highly recommend this company. Excellent definitely 5 star rating, regards V M

31 January 2026
Unprompted review
Rated 5 out of 5 stars

I had a wholesome experience with my…

I had a wholesome experience with my order.
They kept me updated on my order and delivery. Ensured we had an agreeable time to deliver.
Faz delivered my mattress and he was very helpful and exceptional.
Thank you Faz.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely good work

Absolutely good work!

Very nice team, friendly and polite. Quick response during communication with a competitive price.

I have ordered 3 wardrobes in total. Although one of them shows some uneven scratches on the handle, the team promise me to have a new one replaced when available. That's really impressive.

Sure 5 stars

16 August 2025
Rated 5 out of 5 stars

Excellent service

Absolutely brilliant customer service, couldn’t do enough to help and make sure everything was perfect for us. Would definitely recommend them and will use again. Thank you

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Perfect sofa

sofa was as expected as seen in the picture. loved it. owner himself came to deliver my sofa and he was very good at what he was doing, they delivered my sofa safely. He said they will provide future care for my sofa if I needed. would recommend this company 👍

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent service from start…

Absolutely excellent service from start to finish. Great communication and support when ordering and information about delivery was on point to the exact time. Delivery men were courteous and professional at all times. I was a returning customer and will be definitely using them again . Outstanding service.

21 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience – Highly Recommended

I had a really great experience with this company. I originally bought a mattress for my dad that didn’t suit him, but they were incredibly helpful and understanding throughout the whole exchange process. They took the time to explain the options clearly. In the end, they delivered a very firm mattress just like we asked for — and my dad is really happy with it.

Communication was excellent from start to finish, and they went out of their way to make sure we were satisfied. It’s rare to find such friendly and accommodating customer service these days. Highly recommend them!

18 June 2025
Unprompted review
Rated 5 out of 5 stars

I'm truly pleased with both the…

I'm truly pleased with both the mattress and the after-service. The quality is outstanding, and it has made a real difference in my comfort. Their customer care is also top-notch—very helpful and professional. Allah bless their business, and I wish them continued success!

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service as always - A*****

Amazing service as always! A*****
Faz was polite, courteous, respectful and service with a smile! These guys offer highly competitive prices but above all each aspect of the customer journey can’t be faulted! They are one of (if not) the best at what they do!
Well done and keep up the great work!
Looking forward to doing business again soon! Thanks again!

25 May 2025
Unprompted review
Rated 5 out of 5 stars

Great company and friendly team

Great company. Team were very helpful, right from placing order up until the delivery where they helped install sofa bed in home. Also very pleased with the look and quality of the sofa bed. Great price too. Highly recommended.

18 January 2025
Unprompted review
Rated 5 out of 5 stars

Diamond Service

I walked into Furniture Zone not expecting much and left with probably one of the best service experiences I have ever received.

The gentleman I spoke to was named Fazeel, and was very down to earth , modest and honest with everything he said.

I wanted to buy a new bed and mattress and was pleasantly surprised with his knowledge, his demeanour and willingness to work with what my budget was rather than try and upsell to his advantage.

A great family run institution in Barking. Cannot recommend enough!

18 January 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with Furniture…

Fantastic experience with Furniture Zone Barking! Came across them on Instagram. Got a top-quality King Size Bed at a great price, plus a matching chair for half price. Amazing service, on-time delivery, and expert fitting. Highly recommend!

28 December 2024
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of placing…

I recently had the pleasure of placing an order with Furniture Zone, and I can confidently say it was an extraordinary experience from start to finish. It’s evident that the store takes immense pride in sourcing only the finest materials. What truly sets this store apart, however, is the outstanding customer service. Their expertise and genuine enthusiasm made the shopping experience enjoyable and stress-free.The delivery process was equally seamless. My purchases arrived promptly, carefully packaged, and in pristine condition, a testament to the store’s commitment to excellence in every aspect. Highly recommend!!

20 January 2025
Unprompted review

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