We had a fantastic experience with Lux Blinds in Loughton from start to finish. The customer service was outstanding—friendly, responsive, and genuinely helpful throughout the entire process. A s... See more
Company replied
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We had a fantastic experience with Lux Blinds in Loughton from start to finish. The customer service was outstanding—friendly, responsive, and genuinely helpful throughout the entire process. A s... See more
Company replied
Lex Blinds fitted all our blinds in our new home including shutters. Very professional service from choosing the blinds through to fitting. All the blinds look amazing. Definitely recommend this co... See more
Company replied
Very awkward shaped triangle window with 'flat' top. Offered only shutters by other companies, or told that blinds would not work at all. Samantha was very efficient in arranging a measurement survey... See more
Company replied
It is easy to get good customer service when everything goes smoothly. The sign of great customer service is what happens when there are little things that go wrong. Lex Blinds have been amazing from... See more
Company replied
We are window coverings production company based in Essex, UK. For us, there’s nothing more important than the communication with our customers. We always strive to give them our exclusive attention: from window coverings inspiration - to installation, and beyond. To achieve outstanding quality, we only use the highest quality components and fabrics, which are also environmentally-friendly. Our manufacturing process incorporates the use of the most advanced technologies - and we're always looking for new, innovative ways to manufacture our products. Lex Blinds strive to ensure that finding ideal solutions is accessible to all our customers. Whether you are looking to spend a little or a lot - we will use our expertise to find the perfect window treatment for your budget, taste and lifestyle. We understand that each home requires a bespoke solution. Therefore we work to build a connection with every customer, gain a good understanding of their home, their design preferences - and even their lifestyle. Our job and passion is to help you realize your dream home! Visit us in our showroom, or book a free consultation in the comfort of your own home. We’ll help you create your vision with a professional designer’s help, whose services are free for our customers.
190 High Rd, Loughton, IG10 1DN, London, United Kingdom
We had a fantastic experience with Lux Blinds in Loughton from start to finish. The customer service was outstanding—friendly, responsive, and genuinely helpful throughout the entire process.
A special mention to the owner, as well as Sandra, who made everything smooth and stress-free with clear communication and great attention to detail. Marek, who handled the installation, was equally impressive—professional, efficient, and clearly takes pride in his work.
The whole team made what could have been a complicated process feel easy and enjoyable. We’re absolutely delighted with the final result and wouldn’t hesitate to recommend Lux Blinds to anyone looking for quality products and a reliable, personable service.

Reply from Lex Blinds
Lex Blinds fitted all our blinds in our new home including shutters. Very professional service from choosing the blinds through to fitting. All the blinds look amazing. Definitely recommend this company.

Reply from Lex Blinds
Adrian was really professional and helpful guiding us through our shutter options. They sent a surveyor who was really thorough and made our options extremely clear. I definitely recommend them very highly.

Reply from Lex Blinds
I got dual blind fitted
so black out blind with mosquito net and they fitted it well and it looks great too.

Reply from Lex Blinds
We recently had external electric security blinds installed by LEX Blinds, and the service was excellent. The team was professional, punctual, and completed the installation efficiently. The blinds look strong, operate smoothly and provide both security and shade. Overall, a very reliable service and a product we are extremely happy with.

Reply from Lex Blinds
I mainly ordered blinds for the back of my house, along with curtains for one room. I was given an initial quote, but they kindly offered a better price to help fit my budget, which I really appreciated.
The customer service was great from start to finish. Sandra was very quick to reply to my emails and was always helpful and friendly.
The only reason I’m not giving 5 stars is that the bedroom curtains took a little longer to arrive than initially advised and there was a small issue with the colour of the blinds. However, this was sorted out within a couple of weeks and I’m happy with the final result.
Marek, who fitted the blinds, was very pleasant and easy to have around the house, which always makes a difference when you’re having work done at home.
Thank you to everyone involved.

Reply from Lex Blinds
I’m so happy with my purchase from Lex Blinds. The quality is fantastic, the installation was straightforward, and they look even better in person than I expected. Customer service was responsive and helpful throughout the process. Highly recommend!

Reply from Lex Blinds
Very awkward shaped triangle window with 'flat' top. Offered only shutters by other companies, or told that blinds would not work at all. Samantha was very efficient in arranging a measurement survey and the surveryor was very knowledgeable and able to describe the system very clearly to us. Most importantly offering us an option which other companies could not do. Fitting duo were very friendly, efficient, helpful, neat and tidy. The blinds are fabulous, battery operated with a remote, all of which has been clearly explained. Highly recommend as the provider of a solution others shied away from!

Reply from Lex Blinds
I went with this company through recommendation and am so pleased I did. Professional service from start to finish. Absolutely love the motorised blind and the shutters !
The staff from reception to fitters all very polite and professional I would definitely use them again.

Reply from Lex Blinds
From start to finish easy communications and good advice. Very pleased with the end product. The fitter done a first rate job. 5 shutters fitted and working as should be. Fitted with no disruption and cleared away the rubbish. Well happy.

Reply from Lex Blinds
I have just has some shutters installed in my house by Lex Blinds. Everyone was very pleasant to deal with and they came when they said they would and did what they said they were going to do!
The shutters look lovely and work well. Obviously I can't yet vouch for the shutters as they have only just been installed but if all goes well then I can imagine other members of my family will be asking for shutters on their bedrooms and if so, I will certainly go back to Lex blinds to get this done!

Reply from Lex Blinds
THE TEAM ARRIVED AT MY HOUSE AS ORGANISED. THEY DID FANTASTIC WORK. VERY FRIENDLY AND CLEAN JOB. ADMIN STAFF WERE BRIELLIENT TOO.
KEEP UP THE GOOD WORK PLEASE. VERY PLEASED.

Reply from Lex Blinds
Arrived promptly. Respected my property. Cheerful and polite. Explained everything well. Left property tidy. Very efficient.

Reply from Lex Blinds
I came across Lex Blinds on my social media feed as I was looking for insect blinds for a top floor bedroom and my garden patio door. After some basic research I saw that the feedback from customers was positive so booked for them to give me a quote. The surveyor who came out to me was knowledgeable and helpful. I proceeded to place an order and the goods were delivered for installation on time. Through no fault of theirs, the factory delivered the wrong blind so unfortunately this set us back by 4 /5 weeks. For the inconvenience caused to us Lex kindly refunded us a significant amount of money. The product was fitted later than we would have liked, but it was fitted by two very professional technicians who were polite, friendly and clearly very experienced. All the admin staff were also friendly and polite, and demonstrated a genuine desire to help. The finished product is of a high quality and standard and comes with a warranty.

Reply from Lex Blinds
We purchased an external roller shutter from Lex Blinds. The whole process was very smooth and everyone from the company we dealt with was extremely professional and knowledgeable. The two engineers that came around to fit the shutter were simply super - quick, efficient and very tidy!
The shutter looks great and we are really pleased with it.

Reply from Lex Blinds
I had an issue with an external roller blind that no other company were willing to attempt. Lex were happy to take the issue on and sent a team of engineers. They were efficient and very professional. I would thoroughly recommend this company , they were very competitive also.

Reply from Lex Blinds
Just had 2 external vertical Blinds installed. Professional service, competitive price. Installation Engineers were technically experienced & fitted quickly. All looks good.

Reply from Lex Blinds
Fantastic service when discussing options, excellent fitting, and great service from office.

Reply from Lex Blinds
We recently had our flat done ,very impressed with Harry from your Lex Blinds shop Loughton store .
Harry is absolutely outstanding ! professional give very good advise, go the extra mile to explain to full process .
We had 2 rooms done ,but have now decided to have the kitchen done Well done Harry you are a star!
Denise & Rui Cerejo

Reply from Lex Blinds
We are extremely happy with the work done by Lex Blinds. Very good fitters, work carried out with great care and professionalism. Overall, I am happy with the job done.

Reply from Lex Blinds
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