Accurate delivery updates on the day, very helpful delivering the item to where we needed it. Very pleased with the quality of the furniture. Had an issue with a faulty part but a replacement was se... See more
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Review summary
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What people talk about most
Reviews shaping this summary
First time we’ve used this Company. The garden furniture arrived within the time frame given by the carriers. It was extremely well packed. Assembled perfectly as per instructions. The quality and thi... See more
Really pleased with garden furniture, from ordering to delivery the service was excellent. Very quick delivery and kept updated with a call from driver with a time arriving. The furniture was packaged... See more
Beautiful furniture, I love it! Looked easy enough to assemble but my OH would probably disagree lol. Parts would be better labelled. Definitely will be making the most of it outside now especially wi... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Garden Center
- Garden Furniture Shop
- Kitchen Supply Store
- Living Room Furniture Store
Written by the company
Furniture Maxi offers a great range of high quality indoor, bedroom, dining and rattan garden furniture at excellent value across the UK.
Why Choose Furniture Maxi
Written by the company
- Free Delivery
- Free Delivery UK Nationwide (exclusions may apply)
- Affordable Furniture
- We take pride that we carry pieces of lasting style that are made using the quality materials and are fashionable, practical, and most importantly - affordable.
- Quality
- We offer quality because we believe that if something is worth doing, it's worth doing well.
- Variety
- We offer choice, but we believe in something for everyone, not one size fits all.
Contact info
Ingleby House, B2 5EN, Birmingham, United Kingdom
- 020 3962 0016
- info@furnituremaxi.com
- www.furnituremaxi.com
3.9
Great
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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The wrong item was delivered and it…
The wrong item was delivered and it took almost a week to get it re delivered.
It was eventually swapped over and the wrong parcel taken away,
3 July 2026
Buy with confidence
Exactly as described. Good quality and price. Delivered very quickly. Highly recommend.
3 July 2026
Prompt delivery,nice quality
Kept me informed,delivery was quick and pre arranged. Goods as described,nice quality. Not too difficult to assemble.
3 July 2026
Good value for money
Good value for money. Delivery was on target although emails concerning delivery date/time were not very quick arriving but on phoning my delivery was confirmed. Would have been good if the cardboard off the furniture could have been taken away! But overall very good service.
10 July 2026
Excellent Product
Excellent product although waited over 5weeks for delivery down to being out of stock but still took my order and money but would still use company as communication was good between us thanks .
2 July 2026
Great product
Quick delivery, great product, easy to assemble, really helps with the breezy nights.
2 July 2026
If I could give zero stars I would
If I could give zero stars I would. Garden furniture arrived damaged. Rattan coming off the chair, a large hole in one of the cushions and the seems are coming apart. I was offered £28 to have it fixed myself! Requested a full refund but they are refusing until I dismantle and get new packaging to re box it all. Awful quality, terrible customer services. I’m now in the process of contact trading standards. STEER CLEAR
23 July 2026
Unprompted review
Reply from Furniture Maxi
Thank you for writing a review, we sincerely apologise for the inconvenience you have experienced.
We would like to ask you to reach out to one of our customer service agents to address this issue and hopefully find a way to rectify it by sending us an email to info@furnituremaxi.com quoting your order number in the email title?
We appreciate the feedback. Please don’t hesitate to contact us if you require any further assistance.
Furniture Maxi
Very pleased with our order and the…
Very pleased with our order and the delivery was quick and seamless 🤩
9 July 2026
Rattan furniture
Missing 12 bolts and washers. No number to call, just told to email. No good seeing it's 90% built in my garden and I have no answer to when I would get these bolts. Terrible customer service if they don't accept calls in 2026. I'm surprised they don't want you to send a complaint by post. Emails can be ignored. Phone calls can't. This company needs to understand what a customer wants and is willing to accept. If I knew I couldn't call if there was a problem I would have never ordered it. Also I was told I would be given a 2 hour time slot for delivery but it was just lucky I was in when they knocked on the door. The driver said I wasn't the only one.
23 July 2026
Unprompted review
Reply from Furniture Maxi
Thank you for writing a review, we sincerely apologise for the inconvenience you have experienced.
We would like to ask you to reach out to one of our customer service agents to address this issue and hopefully find a way to rectify it by sending us an email to info@furnituremaxi.com quoting your order number in the email title?
We appreciate the feedback. Please don’t hesitate to contact us if you require any further assistance.
Furniture Maxi
The pillows are not the best quality
The pillows are not the best quality, only for one season
1 July 2026
Poor Customer Service t he…
Doesn't look like staff knew what he was doing.
For 3 weeks now he has not been able to ascertain what they have in storage to deliver and kept making excuses
From 3006 to 23/07 no progress.
30 June 2026
Reply from Furniture Maxi
Thank you for writing a review, we sincerely apologise for the inconvenience you have experienced.
We would like to ask you to reach out to one of our customer service agents to address this issue and hopefully find a way to rectify it by sending us an email to info@furnituremaxi.com quoting your order number in the email title?
We appreciate the feedback. Please don’t hesitate to contact us if you require any further assistance.
Furniture Maxi
Lovely furniture looks great
Lovely furniture looks great! My daughters boyfriend but it togrther for us no problem
So comfortable
Delivery was good they arranged for delivery on my day off
6 July 2026
Ordered 4 chairs
Ordered 4 chairs. 2 came one colour the other 2 a lighter colour.
Same product but different. Now trying to resolve it
8 July 2026
Reply from Furniture Maxi
Thank you for writing a review, we sincerely apologise for the inconvenience you have experienced.
We would like to ask you to reach out to one of our customer service agents to address this issue and hopefully find a way to rectify it by sending us an email to info@furnituremaxi.com quoting your order number in the email title?
We appreciate the feedback. Please don’t hesitate to contact us if you require any further assistance.
Furniture Maxi
Great little kit
8 July 2026
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