Funky Pigeon Reviews 

330,188
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 15,722 reviews, reviewers had a great experience with this company. Customers frequently praise the extensive product selection and the ease of personalizing items with unique designs, photos, and messages. Many found the website and overall user experience straightforward, simplifying the ordering process. Delivery is often noted for being prompt and reliable, with items arriving on time. Conversely, some customers noted issues with delivery, including missing envelopes or delays in receiving orders. Others experienced website difficulties, such as filters not retaining selections, occasional loading problems, or specific navigation hurdles during ordering.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting a good selection of cards and the ability to... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising prompt and quick... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the website and app easy to use... See more

Order

Clients share ambiguous opinions on order, with some reviewers finding the ordering process easy and quick,... See more

Website

People report ambiguous experiences with the website, with many finding it easy to use and navigate, allowing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Found a good card design & could personalise - it arrived on time & was appreciated. I did have trouble using the text colour I wanted in card - the colour choices in circles didn't show properly & o... See more

Company replied

Rated 4 out of 5 stars

The card was great but I was a bit confused with the enclosed gift, I had ordered the box of hero's and you sent me the large Cadbury chocolate bar. I did check the confirmation order email and it di... See more

Company replied

Rated 4 out of 5 stars

Excellent convenience and personalisation of products. Didn’t seem a great variety for an anniversary card though? Also , two items arrived in separate packages at the same time which seems a waste... See more

Company replied

Rated 4 out of 5 stars

Easy to use website but filters were often mixed eg grandson also had grandfather. Pleased with order discount of 30% if two cards purchased. Will order again.

Company replied



Company details

  1. Gift Shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

330K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.0

All reviews

(330,188)

15,222 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy quick and sends bday reminders

I love this service as it always sends birthday reminders and I couldn't believe how quick delivery was even with a cushion I ordered! The wide range of stuff on there since I last used them was brill too!

10 May 2026
Rated 5 out of 5 stars

The 1st Birthday card looked perfect…

The 1st Birthday card looked perfect online, for what I needed, plus a cute toy. They were sent in good time to my sister's house,to hand over to her grandson on the big day. Im not sure what a one year old's verdict will be, but his family will love the card and present, Im certain. Ive not seen them in person yet, though.

15 July 2026
Rated 1 out of 5 stars

The fridge magnet photos arrived…

The fridge magnet photos arrived quickly although they were not packaged properly and were very scratched when arrived as they were just left loose in a large envelope so were bashed around in transit

16 July 2026
Rated 5 out of 5 stars

Card was good but I paid extra for next…

Card was good but I paid extra for next day delivery. Never got it. Received the day AFTER I PAID FOR, so disappointed with that.

16 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi,

Thank you for taking the time to leave a review.


We're pleased to hear that you were happy with the card itself, but we're very sorry to learn that your order did not arrive when expected despite paying for Next Day Delivery.


We completely understand your disappointment. When you've paid an additional charge for an expedited service, it's reasonable to expect your order to arrive on the requested day. We're sorry that this wasn't the case and that your card arrived a day later than expected.


Please accept our sincere apologies for the inconvenience caused and thank you for bringing this to our attention.

Thanks, Taya

Rated 4 out of 5 stars

A good service marred by delivery method.

It's pretty straight forward to upload pictures and fill in the text for a card on the site though the controls are a little limited.
There is some upsell attempts to skip before you can simply pay for the card.
They delivery method is Royal Mail who despite a request on the card not to bend it to fit into a letterbox, they did anyway and I had to pile heavy books atop the card for hours and gently bend it in the reverse direction to get it straight again. I don't think there is an alternative to RM, so it depends upon how good your post person is.

25 June 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Simon,

Thank you for taking the time to leave a review.


We're pleased to hear that you found it straightforward to upload your photos and personalise your card. We also appreciate your feedback regarding the editing controls and the additional gift options presented during checkout.


We're very sorry to hear that your card was bent during delivery. We understand how disappointing this must have been, particularly when the package included a request not to bend it. While we work closely with our delivery partners to ensure orders arrive in perfect condition, we're sorry that this wasn't the case on this occasion.


We appreciate your honest feedback and will ensure your comments are shared with the relevant teams as we continue to review and improve both our website experience and delivery service.


Thank you for choosing Funky Pigeon.

Thanks, Taya

Rated 5 out of 5 stars

Quickly done!

Managed to order and arrange delivery of a birthday card in about 5 minutes

17 July 2026
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Reply from Funky Pigeon

Hi Patricia,

Thank you for your review!


We're delighted to hear that you were able to choose, personalise, and arrange delivery of your birthday card in just a few minutes. Making the process quick, easy and convenient for our customers is exactly what we aim for.


Thank you for choosing Funky Pigeon. We really appreciate your feedback and look forward to helping you celebrate more special occasions in the future.

Thanks, Taya

Rated 3 out of 5 stars

Lovely cards but your website seemed…

Lovely cards but your website seemed slow to respond and I had to try a few times to pay too.

18 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Martha,

Thank you for taking the time to leave a review.


We're delighted to hear that you loved the cards. However, we're sorry to learn that you experienced issues with our website being slow to respond and that you had to make several attempts to complete your payment.


We understand how frustrating this can be, especially when you're trying to place an order quickly and smoothly. Your feedback is appreciated, and we'll ensure it is shared with the relevant team for review as we continue to improve our website experience.


Thank you for choosing Funky Pigeon, and we hope to provide a smoother experience next time.

Thanks, Taya

Rated 2 out of 5 stars

As always the first card doesn’t come…

As always the first card doesn’t come then when you get in touch the replacement appears as if by magic …. Just send one in the first place and save the hassle

12 December 2025
Funky Pigeon logo

Reply from Funky Pigeon

Hi Robin,

Thank you for taking the time to leave a review.


We're sorry to hear about your experience and understand why this has been frustrating. We appreciate that having to contact us for a replacement order is inconvenient and not the experience you expect when placing an order.


While we're pleased that the replacement arrived successfully, we apologise for the hassle caused when the original card did not arrive as expected. Your feedback is important to us and will be shared with the relevant team as we continue to review and improve our service.


Thank you for your honesty, and we're sorry for the disappointment caused.

Thanks, Taya

Rated 5 out of 5 stars

Easy to personalise

Easy to personalise the card plus able to change the layout of the card. Very pleased with end result.

18 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi NWA,

Thank you for your lovely review!


We're delighted to hear that you found it easy to personalise your card and make changes to the layout to create exactly what you wanted. Providing flexible personalisation options is something we work hard on, so it's wonderful to know you were very pleased with the finished result.


Thank you for choosing Funky Pigeon. We really appreciate your feedback and look forward to helping you create more special cards and gifts in the future.

Thanks, Taya

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