Funky Pigeon Reviews 

330,384
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 15,640 reviews, reviewers had a great experience with this company. Customers are really happy with the high quality of products, including cards with clear photos and excellent print. People find the website easy to use for creating personalized items, appreciating the effortless ordering process and wide selection available for various occasions. Many consumers praise the personalization features, making purchases special and convenient. However, some people mentioned issues with delivery, such as delays or cards arriving too early without control over the arrival date. A few other people also felt the website could be challenging, encountering difficulties personalizing items, editing text, or navigating the ordering process, sometimes losing their work. Additionally, a minority were dissatisfied with the quality of certain products like flowers, describing them as damaged or wilted upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product, particularly praising the good quality, design, and ease of... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising fast and prompt delivery, often... See more

User experience

Consumers generally express satisfaction with the user experience, finding the website easy to use for... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing satisfaction and... See more

Website

Clients share ambiguous opinions on website usability, with many reviewers finding the website easy to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Able to view my personal card from front to back. Extra envelope so you can give the card to the person. Delivery is excellent now ordered two photo cards at different times and they have turned up on... See more

Company replied

Rated 5 out of 5 stars

Excellent service every time. Fast delivery. Cards are always of high quality and any photos you have put on your cards are always very clear. Excellent service and I would highly recommend to an... See more

Company replied

Rated 5 out of 5 stars

Easy to use site; great choice; speedy delivery (I chose tracked 1-2 days) ordered a personalised card around 7am and it was delivered the next afternoon! Thanks FP brilliant! 🤩 have used numerous ti... See more

Company replied

Rated 5 out of 5 stars

Sorted out an incorrect address for me, which was my own fault tbh. All I would say is that I think Funky Pigeon should allow a small window after ordering so the customer can rectify the problem them... See more

Company replied



Company details

  1. Gift Shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

330K reviews

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Asks customers to review

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4.0

All reviews

(330,384)

15,419 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered two cards on the 12th and they…

Ordered two cards on the 12th and they arrived on the 23rd.

12 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi, we appreciate your feedback, and we are continuously looking to improve our services. Our team will get in touch via email as soon as possible. Many thanks, Funky Pigeon.

Rated 1 out of 5 stars

Ordered a card for my daughters…

Ordered a card for my daughters birthday card has not arrived and no tracking this was 4 days missed ny daughters birthday and so hard to contact anyone from the company

21 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi, we appreciate your feedback. I can see you have been in contact with our team via email. Hopefully they can resolve this for you.

Rated 5 out of 5 stars

Excellent service.

24 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Sid,

Thank you for your review!


We're delighted to hear that you received excellent service. Your feedback means a lot to us, and we're so pleased that we were able to provide you with a positive experience.


Thank you for choosing Funky Pigeon, and we look forward to helping you again in the future! 😊💌

Thanks, Taya

Rated 5 out of 5 stars
Funky Pigeon logo

Reply from Funky Pigeon

Hi Jules,

Thank you for your feedback. We're delighted to hear that you found the website easy to use and that editing your card was straightforward. We aim to make creating personalised cards as simple and enjoyable as possible, so it's great to know we achieved that for you.

Thanks, Abbey

Rated 3 out of 5 stars

Complicated website

A very complicated website.
I got what I wanted at the end (I think, although obviously I haven’t seen the card I sent)
There should be more explanation

12 July 2026
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Reply from Funky Pigeon

Hi Jane,

Thank you for your review.


We're sorry to hear that you found the website complicated to use. While we're pleased that you were able to create and send the card you wanted in the end, we understand that the process may not have been as straightforward as it should have been.


We also appreciate your feedback regarding the need for clearer explanations and guidance throughout the website. Comments like yours are invaluable in helping us identify areas where we can improve the customer experience.


Thank you for taking the time to share your thoughts, and we hope to provide a smoother experience for you in the future.

Thanks, Taya

Rated 5 out of 5 stars

I've used Funky Pigeon several times…

I've used Funky Pigeon several times now and have always had a great experience. The website is easy to use, with a fantastic range of cards and personalised gifts for every occasion. The quality is excellent, delivery is fast, and everything always arrives exactly as expected. It's my go-to place for thoughtful, personalised gifts, and I wouldn't hesitate to recommend it. I'll definitely be ordering again.

12 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Geeta,

Thank you for your fantastic review!


We're delighted to hear that you've had such positive experiences with us. It's wonderful to know that you find our website easy to use, enjoy the wide range of cards and personalised gifts available, and have been pleased with the quality of your orders and the speed of delivery.


We're especially grateful that you've chosen us multiple times and that we've become your go-to place for thoughtful, personalised gifts. Your recommendation means a great deal to us.


Thank you for your continued support, and we look forward to helping you celebrate many more special occasions in the future! 😊💌

Thanks, Taya

Rated 5 out of 5 stars

Great service and loads of options.

Great service and loads of options.

11 February 2026
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Reply from Funky Pigeon

Hi Grahame,

Thank you for your great feedback. We're delighted to hear that you were happy with our service and enjoyed the wide range of options available. It's wonderful to know that you had a positive experience with us.

We really appreciate you taking the time to leave a review and hope to see you again soon.

Thanks, Abbey

Rated 5 out of 5 stars
Funky Pigeon logo

Reply from Funky Pigeon

Hi Stuaet,

Thank you for your lovely feedback. We're delighted to hear that you loved your card and were pleased with the speedy delivery. It's wonderful to know that we could provide a great experience for you.

We really appreciate you taking the time to leave a review and hope to see you again soon.

Thanks, Abbey

Rated 5 out of 5 stars

Really impressed

Really impressed. Great speedy service. card arrived well packed & in perfect condition. Thank you

22 July 2026
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Reply from Funky Pigeon

Hi Kate,

Thank you for your wonderful feedback. We're delighted to hear that you were impressed with our service and that your card arrived quickly, well packaged, and in perfect condition.

We really appreciate you taking the time to leave a review and hope to help you create more special cards in the future.

Thanks, Abbey

Rated 1 out of 5 stars

Ordered flowers for a very poorly…

Ordered flowers for a very poorly relative last Friday , contacted customer service 3 x as we’re due Sunday . Still no flowers , hard to contact as the link they provide to verify email address does not work . Unable to speak to person . Will never order from FP again

24 July 2026
Unprompted review
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Reply from Funky Pigeon

Hi Joanne,

I am very sorry for the inconveineces regarding this situation and I will send over an email to get this resolved for you now.

Thanks,
Abbey

Rated 5 out of 5 stars

Easy to manoeuvre around the site and…

Easy to manoeuvre around the site and purchase was eady.

24 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Claire,

Thank you for your feedback. We're delighted to hear that you found our website easy to navigate and that the purchasing process was straightforward. We really appreciate you taking the time to leave a review and hope to see you again soon.

Thanks, Abbey

Rated 5 out of 5 stars

Site was easy to navigate

Site was easy to navigate. Excellent choice of cards for all occasions.

23 July 2026
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Reply from Funky Pigeon

Hi Melanie,

Thank you for your lovely feedback. We're delighted to hear that you found our site easy to navigate and enjoyed our wide choice of cards for all occasions. We really appreciate you taking the time to leave a review and hope to help you again soon.

Thanks, Abbey

Rated 5 out of 5 stars

Fabulous cards and Excellent service.

Fabulous cards and Excellent service.. Easy to arrange the personal picture cards on the website.. Will be ordering again very soon :)

12 June 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Wendy,

Thank you for your wonderful feedback. We're delighted to hear that you loved the cards and received excellent service. It's great to know that you found it easy to create your personalised photo cards using our website.

We really appreciate your support and look forward to helping you create more special cards very soon.

Thanks, Abbey

Rated 5 out of 5 stars

Brilliant service! 🤩

Easy to use site; great choice; speedy delivery (I chose tracked 1-2 days) ordered a personalised card around 7am and it was delivered the next afternoon! Thanks FP brilliant! 🤩 have used numerous times before and will do again!

22 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Jenny,

Thank you for your fantastic review! 🤩


We're delighted to hear that you found our website easy to use, enjoyed the great choice of cards available, and were pleased with the speedy delivery. It's wonderful to know that your personalised card, ordered at around 7am, arrived the very next afternoon using our tracked delivery service.


We're especially grateful for your continued support and are thrilled to hear that you've used us numerous times before and plan to do so again.


Thank you for choosing Funky Pigeon, and we look forward to helping you celebrate many more special occasions in the future! 😊💌

Thanks, Taya

Rated 5 out of 5 stars
Funky Pigeon logo

Reply from Funky Pigeon

Hi,

Thank you for your fantastic feedback. We're delighted to hear that you loved the card and were pleased with the delivery too. It's great to know everything met your expectations.

Thanks, Abbey

Rated 3 out of 5 stars

The range is good

The range is good, but it's expensive for what you get. £20 for a card and small box of chocolates, but you pay for the convenience I suppose.

18 July 2026
Unprompted review
Funky Pigeon logo

Reply from Funky Pigeon

Hi Jen,

Thank you for your review.


We're pleased to hear that you liked the range of products available. We appreciate your honest feedback regarding the pricing and understand that value for money is an important consideration.


We aim to offer a wide selection of cards and gifts, along with the convenience of personalisation and direct delivery, but we recognise that pricing may not suit everyone's expectations. Your comments have been noted and will be shared with the relevant team.


Thank you for taking the time to share your thoughts with us.

Thanks, Taya

Rated 5 out of 5 stars

Choice of cards, size of cards and quick delivery

Choice of cards and size Easy to order and quick delivery also choice of either receiving it yourself or having it delivered to another address

23 July 2026
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Reply from Funky Pigeon

Hi Bev,

Thank you for your lovely feedback. We're delighted to hear that you were happy with our choice of cards and sizes, found the ordering process easy, and were pleased with the quick delivery. It's also great to know that the option to have cards delivered either to yourself or directly to another address was helpful.

We really appreciate you taking the time to leave a review and hope to see you again soon.

Thanks, Abbey

Rated 2 out of 5 stars

Error message not responded to, not corrected or confirmed

Re: order No: UKPUHMHO1NRRPZ -
date: 23/7/26.

I had notified your Customer Service team about an error re the recipient’s name on my order straight after noticing it just after posting my order. Please refer to the full details below.
Your team acknowledged my request; but didn’t bother to respond to my query or confirm correction on my error.
I wonder if you could look into this urgently and confirm / update my query.
Thank you
Regards, Hasu

——————————————-/
Funky Pigeon Customer Service

Your request (———) has been updated. To add additional comments, reply to this email.

Thank you for your reply. To confirm if your order can be amended, could you please let me know if it is scheduled for a future delivery date? Once I have this information, I can advise on the next steps.

With thanks ,
Customer

Customer Service Team at Funky Pigeon

———————————————
Yes, the EST Delivery date is XX/X/26.

PS: this is the issue 👇

Dear Funky pigeon, I’d issue changing the Recipient name for the order I’ve created today. So unfortunately, my order shows my name as the Recipient instead of the correct recipient name. Can you please correct the error and confirm that the name the card will be sent to shows correct name xxxxx xxxxxxx.

Re: order No: UKPUHMHO1NRRPZ -
date: 23/7/26.

Recipient Details:
(Xxxx xxxxxxxx - INCORRECT NAME (this is my name left in error). It should be xxxxx xxxxxxxx.
Xxxxx Court
Xxxx Lane, Xxxxxx, XXX XXX

I Will appreciate your urgent help and response in this matter.
Thanks in anticipation
Hasu Gangadia

23 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Hasu,

Thank you for your review.


We're very sorry to hear about your experience. We can see that you contacted our Customer Service team immediately after placing your order to report an error in the recipient's name, and we appreciate how frustrating it must be to have received an acknowledgement without confirmation that the amendment had been made.


Having reviewed your correspondence, we can see that our team replied requesting some additional information about your order. Once this information has been provided, we'll be happy to investigate further and assist with your request as quickly as possible.


Please accept our sincere apologies for any confusion or concern caused. We appreciate your patience and look forward to resolving this for you.

Thanks, Taya

Rated 5 out of 5 stars

Tracked card arrived on time

I've switched back to Funky Pigeon after a bad experience with Moonpig and so far, so good. Decent range of cards, and the tracked card arrived on time (unlike Moonpig).

20 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Neil,

Thank you for your feedback. We're delighted to hear that you've returned to us and that you've had a positive experience so far. It's great to know that you found a decent range of cards and that your tracked card arrived on time.

We really appreciate you giving us another try and look forward to helping you with your future card orders.

Thanks, Abbey

Rated 5 out of 5 stars

Brilliant service yet again

Brilliant service yet again, great quality, fantastic service, immediate delivery
Thanks , no issues here

9 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Gazk,

Thank you for your fantastic feedback. We're delighted to hear that you've had another great experience with us and were pleased with the quality of your cards, our service, and the speedy delivery. It's wonderful to know everything went smoothly for your order.

Thanks, Abbey

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