Funky Pigeon Reviews 

330,192
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 15,722 reviews, reviewers had a great experience with this company. Customers frequently praise the extensive product selection and the ease of personalizing items with unique designs, photos, and messages. Many found the website and overall user experience straightforward, simplifying the ordering process. Delivery is often noted for being prompt and reliable, with items arriving on time. Conversely, some customers noted issues with delivery, including missing envelopes or delays in receiving orders. Others experienced website difficulties, such as filters not retaining selections, occasional loading problems, or specific navigation hurdles during ordering.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting a good selection of cards and the ability to... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising prompt and quick... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the website and app easy to use... See more

Order

Clients share ambiguous opinions on order, with some reviewers finding the ordering process easy and quick,... See more

Website

People report ambiguous experiences with the website, with many finding it easy to use and navigate, allowing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Found a good card design & could personalise - it arrived on time & was appreciated. I did have trouble using the text colour I wanted in card - the colour choices in circles didn't show properly & o... See more

Company replied

Rated 4 out of 5 stars

The card was great but I was a bit confused with the enclosed gift, I had ordered the box of hero's and you sent me the large Cadbury chocolate bar. I did check the confirmation order email and it di... See more

Company replied

Rated 4 out of 5 stars

Excellent convenience and personalisation of products. Didn’t seem a great variety for an anniversary card though? Also , two items arrived in separate packages at the same time which seems a waste... See more

Company replied

Rated 4 out of 5 stars

Easy to use website but filters were often mixed eg grandson also had grandfather. Pleased with order discount of 30% if two cards purchased. Will order again.

Company replied



Company details

  1. Gift Shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

330K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.0

All reviews

(330,192)

15,222 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I can't get out to the shops at the…

I can't get out to the shops at the moment after undergoing surgery and was told about friends mom's passing so family suggested that I use you so glad I did at least the family won't think I don't care thank you for being so prompt

19 July 2026
Rated 5 out of 5 stars

Easy quick and sends bday reminders

I love this service as it always sends birthday reminders and I couldn't believe how quick delivery was even with a cushion I ordered! The wide range of stuff on there since I last used them was brill too!

10 May 2026
Rated 5 out of 5 stars

The 1st Birthday card looked perfect…

The 1st Birthday card looked perfect online, for what I needed, plus a cute toy. They were sent in good time to my sister's house,to hand over to her grandson on the big day. Im not sure what a one year old's verdict will be, but his family will love the card and present, Im certain. Ive not seen them in person yet, though.

15 July 2026
Rated 5 out of 5 stars

Brilliant

Brilliant! Easy to use, and has always been spot on.

15 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your fantastic review! We're delighted to hear that you found the process easy to use and that we've consistently delivered a great experience. We really appreciate your continued support and look forward to helping you again in the future.

Robyn

Rated 5 out of 5 stars

Delivered on time and this company was…

Delivered on time and this company was better value for money than other similar companies.

7 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your review! We're delighted to hear that your order was delivered on time and that you found us to be better value for money than other similar companies. We really appreciate your feedback and look forward to helping you with your future orders.

Robyn

Rated 5 out of 5 stars

Lots of choice

Lots of choice. Quick and easy

18 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your review! We're delighted to hear that you found plenty of choice and that the process was quick and easy.

Robyn

Rated 1 out of 5 stars

The fridge magnet photos arrived…

The fridge magnet photos arrived quickly although they were not packaged properly and were very scratched when arrived as they were just left loose in a large envelope so were bashed around in transit

16 July 2026
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Reply from Funky Pigeon

Thank you for your feedback. We're we're very sorry to learn that they were scratched on arrival.
We understand your disappointment, especially as the packaging did not provide adequate protection during transit. This is not the experience we want for our customers. This is being looking into now for you.

Robyn

Rated 5 out of 5 stars

Excellent site easy to use and plenty…

Excellent site easy to use and plenty of card choice

18 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your review! We're delighted to hear that you found the site easy to use and enjoyed the wide selection of card designs. We appreciate your feedback and hope to help you create more great cards in the future!

Robyn

Rated 5 out of 5 stars

Straight forward and simple to create a…

Straight forward and simple to create a custom item using an image of my pet

18 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

That's great to hear! It was simple and straightforward to create a custom item from a photo of your pet.

Robyn

Rated 5 out of 5 stars

Card was good but I paid extra for next…

Card was good but I paid extra for next day delivery. Never got it. Received the day AFTER I PAID FOR, so disappointed with that.

16 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi,

Thank you for taking the time to leave a review.


We're pleased to hear that you were happy with the card itself, but we're very sorry to learn that your order did not arrive when expected despite paying for Next Day Delivery.


We completely understand your disappointment. When you've paid an additional charge for an expedited service, it's reasonable to expect your order to arrive on the requested day. We're sorry that this wasn't the case and that your card arrived a day later than expected.


Please accept our sincere apologies for the inconvenience caused and thank you for bringing this to our attention.

Thanks, Taya

Rated 4 out of 5 stars

A good service marred by delivery method.

It's pretty straight forward to upload pictures and fill in the text for a card on the site though the controls are a little limited.
There is some upsell attempts to skip before you can simply pay for the card.
They delivery method is Royal Mail who despite a request on the card not to bend it to fit into a letterbox, they did anyway and I had to pile heavy books atop the card for hours and gently bend it in the reverse direction to get it straight again. I don't think there is an alternative to RM, so it depends upon how good your post person is.

25 June 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Simon,

Thank you for taking the time to leave a review.


We're pleased to hear that you found it straightforward to upload your photos and personalise your card. We also appreciate your feedback regarding the editing controls and the additional gift options presented during checkout.


We're very sorry to hear that your card was bent during delivery. We understand how disappointing this must have been, particularly when the package included a request not to bend it. While we work closely with our delivery partners to ensure orders arrive in perfect condition, we're sorry that this wasn't the case on this occasion.


We appreciate your honest feedback and will ensure your comments are shared with the relevant teams as we continue to review and improve both our website experience and delivery service.


Thank you for choosing Funky Pigeon.

Thanks, Taya

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