I thought it was a scam, took ages to receive communications and felt like a scam. After many email with Mia, the goods finally arrived with quality of materials was excellent and the cut was love... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I initially ordered and was a little concerned that the pants might not fit properly. Once they arrived they needed some modifications and French Crown was willing to send me a new pair of pants fre... See more
Company replied
Nora is the representative for French that helped with my order. I contacted them and they followed back ensuring the problem was solved. I am more than grateful for their support ,I've been a custome... See more
Company replied
Good morning, I've been a french quarter customer for some years now. I love the style and fit of the items I've gotten so far. Unlike any other online company,when a mistake is made they urgently too... See more
Company replied
Company details
Written by the company
French crown is one of the globally recognized premium apparel brand for men. Since its inception, the brand has become a trendsetter for crafting high-quality dress material with various unique styles and designs. Right now we are serving 40+ countries with our multiple websites. https://frenchcrown.com/pages/about-us
Contact info
93 Whitehead Road, STE 10259, Hamilton, United States., 08619, New Jersey, United States
- 9723325522
- contact@frenchcrown.com
- www.frenchcrown.com
4.2
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Not what is announced!!
Not what is announced!!! I made an order and then another one after that called to offer a big discount over already discounted items for an additional order. I should have known better. The linen suits are nothing close to linen. They are extremely heavy, and the composition is definitely synthetic. Instead of the expected lightness that linen offers, the blazers were thick, heavy, and so stiff. In addition, the site says linen but provides no composition, and moreover, the ones I got are nothing close to what ordered in color and texture. In short, a scam. I say that because I tried to follow up on WhatsApp where I made the orders, and they directed me to post sale customer service. Unlike their sales team who followed up very quickly, their post sale customer care never responded to my email, 3 reminders, and complaint on their website. It has been 10 days on my first contact! To be avoided!
12 June 2026
Unprompted review
Reply from French Crown
Dear Walid Haddad,
We’re truly sorry to hear about your experience and regret that the products did not meet your expectations.
We understand your concerns regarding the fabric, weight, color, texture, and the communication experience after your purchase. We apologize for the frustration caused and appreciate you sharing these details with us.
We take feedback about product descriptions, quality expectations, and customer support responsiveness very seriously. Your comments have been shared with the relevant teams for review and improvement.
We would appreciate the opportunity to look into your order details and assist you further. Kindly email us at contact@frenchcrown.com with your order details and subject line:
“Trustpilot Escalation – Product Quality & Support Concern”
Our senior support team will personally review your case and assist you on priority.
Thank you for bringing this to our attention. We value your feedback and the opportunity to improve our customer experience.
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
Hello ALL interested Customers
Hello ALL interested Customers and Buyers ... My communication with the French Crown Team has been outstanding. Delivery was on time and communication regarding an exchange was beyond expectation. I have become a loyal customer based on the quality of products/Clothing and the superior customer service. I look forward to my next buying experience with the French Crown Team!
10 June 2026
Unprompted review
Reply from French Crown
Dear AL Ford,
Thank you so much for your wonderful feedback and for sharing your experience!
We’re truly delighted to hear that you were happy with our delivery, communication, exchange process, and overall customer service. It means a lot to know that the quality of our products and support has earned your trust and loyalty.
We sincerely appreciate your kind words and are grateful to have you as a valued French Crown customer. We look forward to serving you again and making your future shopping experiences just as memorable!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
I had an excellent experience with this…
I had an excellent experience with this company. Their customer service was professional, responsive, and very accommodating. Thanks to Nora
10 June 2026
Unprompted review
Reply from French Crown
Dear Ahmed Adamu,
Thank you so much for your wonderful feedback!
We’re truly delighted to hear that you had an excellent experience with French Crown and that our customer service team was professional, responsive, and accommodating.
We’ll be sure to share your kind words with Nora — she will be happy to know that her support made a positive impact.
Your appreciation and trust mean a lot to us. We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
Nora is the representative for French…
Nora is the representative for French that helped with my order. I contacted them and they followed back ensuring the problem was solved. I am more than grateful for their support ,I've been a customer some time now. The styles and materials of the clothes that made by french crown are like no other. Thank you for your generosity and making my experience wasn't a let down. God bless
5 June 2026
Unprompted review
Reply from French Crown
Dear Kenneth Stewart,
Thank you so much for your heartfelt feedback and continued support!
We’re truly delighted to hear that Nora was able to assist you and ensure that your concern was resolved smoothly. Providing attentive support and making sure our customers feel valued is always our priority.
It means a lot to know that you’ve been a loyal customer and that you appreciate the unique styles, materials, and craftsmanship of French Crown. Your trust and kind words motivate us to continue delivering the best experience possible.
We’ll be sure to share your appreciation with Nora — she will be happy to know that her efforts made your experience a positive one.
Thank you once again for being a valued part of the French Crown family. We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
Lion
It started a little worrisome but they finally came through. Their service was impeccable.
I definitely would recommend their service.
Lion
8 June 2026
Unprompted review
Reply from French Crown
Dear Lion,
Thank you so much for sharing your feedback!
We’re glad to hear that although your experience started with some concerns, our team was able to resolve everything and provide you with a positive outcome. Your appreciation for our service means a lot to us.
Thank you for your recommendation and trust in French Crown. We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
I ordered a suit that took over two…
I ordered a suit that took over two months to get and it was incredibly too small. They asked for exact measurements to make a suit for a High School Kid. They will now not refund my money because they said customizations were made. Again, not mine.
11 June 2026
Unprompted review
Reply from French Crown
Dear Doingit Dave,
We’re truly sorry to hear about your experience and understand your disappointment regarding the delay, sizing issue, and concerns about the refund process.
We sincerely apologize that the suit did not fit as expected, especially after the measurements were provided. We understand how frustrating it can be to wait a long time for a custom-made product and then feel that the final result does not meet your expectations.
Your concern regarding the customization details and the resolution provided has been taken seriously. We would like the opportunity to review the order details, measurements, and communication history to better understand what happened and assist you appropriately.
Kindly email us at contact@frenchcrown.com with your order details and subject line:
“Trustpilot Escalation – Suit Fit & Refund Concern”
Our senior support team will personally review your case and assist you on priority.
Thank you for bringing this to our attention. We appreciate your feedback as it helps us improve our products and customer experience.
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
Geetanjali motivated me to buy the product
Geetanjali motivated me to buy the product.Her dealing is very good.She is very hard working.Quality of product is adorable
30 April 2026
Unprompted review
Reply from French Crown
Dear Chander ,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Geetanjali provided you with such a positive experience and helped you with your purchase. We truly appreciate your kind words about her dedication and customer support.
It’s also great to know that you loved the quality of our product. We’ll be sure to share your appreciation with Geetanjali — your words will surely motivate her.
Thank you for choosing French Crown. We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.in
Best things that i hav experienced
#Fabric Quality
#Premium Designs
#Top notch fittings
10 June 2026
Unprompted review
Reply from French Crown
Dear Hasan Raza,
Thank you so much for your amazing feedback!
We’re truly delighted to hear that you loved the fabric quality, premium designs, and top-notch fittings of our products. Your appreciation means a lot to us and motivates our team to continue delivering the best experience.
Thank you for choosing French Crown. We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.in
Great Company! Buy French Crown!
The dress shirt is a great color with a nice sheen. Also, I needed to do an exchange to get a bigger size, and Mia made the process amazingly simple. They allowed me to keep the first shirt and are sending the larger size at no additional charge. Great company! Great products! Great customer service! Great people!
10 June 2026
Unprompted review
Reply from French Crown
Dear Samuel Booth,
Thank you so much for your wonderful feedback!
We’re truly delighted to hear that you loved the color and quality of your dress shirt and that Mia was able to make your exchange experience simple and hassle-free.
It’s wonderful to know that our service and support helped make your experience a positive one. We’ll be sure to share your kind words with Mia — she will be thrilled to know her assistance made a difference.
Your trust and appreciation mean a lot to us. Thank you for choosing French Crown, and we look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
I have been purchasing all of my button…
I have been purchasing all of my button down shirts from French Crown since I found their website. I recently had an issue with one of the shirts in my order. Nora was very kind and professional and helped me resolve the issue fairly quickly. I highly recommend French Crown.
10 June 2026
Unprompted review
Reply from French Crown
Dear Justin Wallace,
Thank you so much for your wonderful feedback and continued support!
We’re truly delighted to hear that you’ve been purchasing your button-down shirts from French Crown and that you’ve had such a positive experience with our products.
It’s great to know that Nora was able to assist you with your concern in a kind and professional manner and help resolve the issue quickly. We’ll be sure to share your appreciation with her.
Your recommendation and trust mean a lot to us. Thank you for being a valued customer, and we look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
5 stars for French Crown
Amelia and French Crown were great to work with.
10 June 2026
Unprompted review
Reply from French Crown
Dear Edward W.,
Thank you so much for your 5-star feedback!
We’re delighted to hear that you had a great experience with French Crown and that Amelia was able to assist you. We’ll be sure to share your kind words with her.
Your support and appreciation mean a lot to us. We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
Reply from French Crown
Dear IAN MELTZER,
Thank you so much for your kind feedback!
We’re delighted to hear that you received excellent service from Mia. We’ll be sure to share your appreciation with her — your words will truly mean a lot.
Thank you for choosing French Crown. We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
Reply from French Crown
Dear harindranath k,
Thank you so much for your kind feedback!
We’re delighted to hear that you appreciated our prompt service and the quality of our product. Your satisfaction and support mean a lot to us.
We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.in
DO NOT BUY!!!!
DO NOT BUY!!!!
They go to the ends of the earth not to refund your money on a return and they try their best to not let you return any items.
19 May 2026
Unprompted review
Reply from French Crown
Dear Dylan Goodrum,
We’re truly sorry to hear about your experience and regret that you felt disappointed with our return and refund process.
We understand how frustrating it can be when a return does not go as smoothly as expected. Please know that we always aim to make the process as easy and transparent as possible while ensuring every customer concern is properly reviewed and resolved.
Your feedback regarding the return experience has been taken seriously and will be shared with our team for review and improvement.
We would appreciate the opportunity to look into your specific case and assist you further. Kindly email us at contact@frenchcrown.com with your order details and subject line:
“Trustpilot Escalation – Return & Refund Concern”
Our senior support team will personally review the matter and help you with the next steps.
Thank you for sharing your feedback. We value every customer’s experience and use feedback like this to improve our service.
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
don't order here because it's a…
don't order here because it's a complete scam. I ordered a suit and they sent me a completely different suit and they won't give me a refund even though on their website it says it's easier to return it than to order it. scam scam scam.
2 June 2026
Unprompted review
Reply from French Crown
Dear Consumer,
We’re truly sorry to hear about your experience and sincerely apologize for the frustration caused.
Receiving a product that does not match your order is certainly not the experience we want for our customers. We understand your disappointment, especially regarding the return and refund concern, and we regret that your experience did not meet your expectations.
We would like to review your case in detail and understand what happened so we can assist you with the best possible resolution. Kindly email us at contact@frenchcrown.com with your order details and subject line:
“Trustpilot Escalation – Incorrect Product Received”
Our senior support team will personally investigate the matter and assist you on priority.
Thank you for bringing this to our attention. Your feedback is important to us and helps us improve our products and services.
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
Amelia was very helpful & kept &trying…
Amelia was very helpful & kept &trying to get me what I was asking for
8 June 2026
Unprompted review
Reply from French Crown
Dear Reginald Forbes,
Thank you so much for your kind feedback!
We’re delighted to hear that Amelia was helpful and made every effort to assist you with your request. We truly appreciate your patience and support.
We’ll be sure to share your kind words with Amelia — it will mean a lot to her.
Thank you for choosing French Crown. We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
Great company & service
Bought a shirt to test out the company and the quality was amazing and company was legit. Ordered from them again a full suit this time but the vest was not true to size... contacted them and they corrected it fast. Will order more from them now that I have gotten this high level of service.
8 June 2026
Unprompted review
Reply from French Crown
Dear Tez Patel,
Thank you so much for your amazing feedback!
We’re truly delighted to hear that you enjoyed the quality of your shirt and had a great experience with French Crown. It means a lot to know that our products and service helped build your trust in our brand.
We’re also glad that our team was able to quickly assist you with the vest sizing concern and provide a smooth resolution. Your satisfaction is always our priority.
Thank you for choosing French Crown and for your continued support. We’re excited to serve you again with more styles in the future!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
I needed to exchange a product I…
I needed to exchange a product I purchased from French CrownGlobs and they where very receptive and helpful in making sure the exchange happened very smoothly and without any hassle.
The Customer service attendant that helped make this happened is Ms. Mia.
I want to thank Mia for her kind assistance.
8 June 2026
Unprompted review
Reply from French Crown
Dear George Ndekey,
Thank you so much for your wonderful feedback!
We’re delighted to hear that your exchange process was smooth and hassle-free. Ensuring our customers receive helpful and supportive assistance is always our priority.
We’ll be sure to share your kind words with Mia — she will be happy to know that her patience and support made your experience a positive one.
Thank you for choosing French Crown. We truly appreciate your trust and look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
Fast response to my issue
Fast response to my issue, immediate resolution. This doesnt happen in today's world. I am so impressed and so will you.
4 May 2026
Reply from French Crown
Dear Customer,
Thank you so much for your wonderful feedback!
We’re truly delighted to hear that your concern was handled quickly and that you received an immediate resolution. Providing fast, efficient, and supportive customer service is something we always strive for.
Your kind words and appreciation mean a lot to our team. We’re grateful for your trust and are happy to have made your experience a positive one.
We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
Poor quality material and workmanship
Poor quality material and workmanship. It took several months to receive the item and when received, I was not happy. It was not as advertised and I would not purchase again.
4 May 2026
Reply from French Crown
Dear Keith G,
We’re truly sorry to hear about your experience and sincerely apologize that the product did not meet your expectations.
We understand your disappointment regarding the waiting time, material quality, workmanship, and the difference between your expectations and the received product. This is not the experience we want our customers to have.
Your feedback regarding product quality, finishing, and delivery timeline has been taken seriously and will be shared with our production and quality teams for review and improvement.
We would appreciate the opportunity to look into your order details and assist you further. Kindly email us at contact@frenchcrown.com with your order details and subject line:
“Trustpilot Escalation – Product Quality Concern”
Our senior support team will personally review your case and assist you accordingly.
Thank you for sharing your feedback. It helps us improve and deliver a better experience for our customers.
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
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