Fantastic help from Steve at Frank Key Kitchens, Daybrook Arnold We can’t praise Steve enough for the brilliant support he gave us when planning our new kitchen. He really took the time to explain th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Brilliant company to deal with, used their Somercotes branch a few times lately for bags of 10mm chippings. Price is good, and the delivery drivers are always friendly and nothing is too challengi... See more
Company replied
From the minute we walked into the kitchen showroom at Frank Keys, Daybrook, Nottingham, we knew we had made the right choice. We were dealt with professionally and not pressurised at all. Our kitchen... See more
Company replied
Fantastic service from Stephen. We wanted to add a 2m x 900mm breakfast bar to a 12 year old kitchen and Stephen was able to match the base units and worktop exactly, to allow the whole lot to loo... See more
Company replied
Company details
Written by the company
Frank Key builders merchants offer a wide range of building supplies throughout the UK to the Trade & DIY enthusiast. You can find the building materials you need online, available for collection or delivery. See our low prices! If you need the right equipment hire online from our wide range of plant & tool hire.
Contact info
Portland Street, NG5 6BL, Daybrook, United Kingdom
- 01159208208
- www.frank-key.co.uk
4.6
Excellent
746 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
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Brilliant driver even though the truck…
Brilliant driver even though the truck was playing up driver was Colin
16 March 2026
Unprompted review
Reply from Frank Key
Thank you for the fantastic 5-star review! Always great to hear when our drivers provided a brilliant experience. We'll be sure to pass your kind words on to Colin. We appreciate your patience and look forward to serving you again soon
Fantastic service from Stephen
Fantastic service from Stephen. We wanted to add a 2m x 900mm breakfast bar to a 12 year old kitchen and Stephen was able to match the base units and worktop exactly, to allow the whole lot to look original. Everything required for the install arrived when he said it would and we are very happy with it post installation.
Thanks Stephen!
Lee & Liz
9 March 2026
Unprompted review
Reply from Frank Key
Hi Lee and Liz,
Thank you so much for your fantastic 5-star review! We are thrilled to hear how happy you are with your new breakfast bar.
A message from Stephen "It was a pleasure to help you find the perfect match for your existing kitchen, and I'm so glad everything came together to look like it was always there."
Enjoy your updated kitchen!
Reply from Frank Key
Thank you for the 5 star review.
Extremely fast delivery & a great price.
27 February 2026
Reply from Frank Key
Thank you for the 5 star review.
Reply from Frank Key
Thank you for the 5 star review
Great service From Colin
Great service From Colin
Made the job a lot easier for us.
5 March 2026
Unprompted review
Reply from Frank Key
Thank you and we will pass the comments on to Colin.
Reply from Frank Key
Thank you for taking the time to give us a review and making it 5 stars.
Pleased with product, ordered more!
Pleased with the 4-10 mm washed gravel, reasonable price and good customer service. Would have given 5 stars but TPN delivery eta kept being put back, made planning the day difficult. Driver however was very helpful in where to deliver load.
2 March 2026
Reply from Frank Key
Thank you for taking the time to leave a review. We're glad to hear you were pleased with the gravel and our customer service.
Sorry about the delivery ETA issu. We will pass this feedback on to improve their service including their helpful driver. Have a lovely weekend.
Five star review
Excellent driver as normal that deliver to us from frank key. Five stars all the way.
22 February 2026
Reply from Frank Key
Thank you. Have a lovely weekend.
I had a delivery of a very heavy lintel…
I had a delivery of a very heavy lintel Sean the driver was brilliant delivered the lintel and helped me in the house with it nothing was too much trouble, brilliant service
12 February 2026
Unprompted review
Reply from Frank Key
Thank you so much for your kind review! We're thrilled to hear Sean provided such excellent service and was able to help with your delivery. We'll be sure to pass on your feedback to him. Thanks again for choosing us!
The Delivery Driver was very helpful…
The Delivery Driver was very helpful with the positioning of all ten bags of Mot which made my job so much easier.
5 February 2026
Reply from Frank Key
Thank you for the fantastic 5-star review! We're so glad to hear our delivery driver was able to help and make your job easier. We appreciate you choosing us and look forward to serving you again soon
Swift efficient service
1 February 2026
Reply from Frank Key
Thank you for your review! We're glad to hear you found our service to be swift and efficient. We always aim to provide the best possible experience, and we'd love to know if there's anything we could do to make it a 5-star one next time. We appreciate your feedback
Reply from Frank Key
Thank you Jason, we appreciate the review and feedback. We will pass your feedback on to the team. have a great week.
Matt was a legend
Matt was a legend. He managed to drive all the way round the allotment and saved me hours of work and a visit to the physio. Cannot say enough how impressed I was
23 January 2026
Unprompted review
Reply from Frank Key
Thank you Phil for the great feedback, and yes Matt is 100% a legend. Good luck with the allotment.
Unbeatable- service and price
Used their Bradford, West York branch for diamond drill hire. The gentlemen here are superb. Will go out if their way to help.
Tool hire price was unbeatable. Excellent service. Brilliant price - No other hire shops came close.
Keep it up.
23 January 2026
Unprompted review
Reply from Frank Key
Thank you for a fantastic review. We will make sure Bradford see your review. Hope to see you again soon.
Excellent service and friendly staff.
8 January 2026
Reply from Frank Key
Thank you for the great review.
Called today and discussed hiring plant…
Called today and discussed hiring plant equipment and found them to be knowledgeable, polite and ultimately well priced. Also hired a mixer last year and it was effortless. Thanks.
13 January 2026
Unprompted review
Reply from Frank Key
Thank you so much for the 5-star review! Thank you for taking time to give us a review. Look forward to helping you with your next project!
Reply from Frank Key
Thank you for the 5 star review.
Reply from Frank Key
Thank you for the 5 star review.
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