Franchise Problem Solutions Reviews 

33
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Tony has been an amazing person to work with. His knowledge is incredible and the level of support he has provided has been second to none. He is passionate about franchising and I am very lucky to... See more

Rated 5 out of 5 stars

Tony from start to finish was excellent and very direct with us. He did not over-promise, he managed our expectations and handled a very difficult pair in my wife and I! If you really need assistance... See more

Rated 5 out of 5 stars

What an incredible job Tony did. I, along with a number of other franchisees needed support when we felt we didn't get what we signed up for when joining a franchise, and Tony's guidance, support, e... See more

Rated 4 out of 5 stars

Tony as helped me step by step through the process of a franchise that was doing no justice in my life. With the professional help from Tony I can concentrate on my family life. What made me so comfo... See more

Company details

  1. Consultant

Written by the company

We offer a consultancy service for both franchisors and franchisees, specialising in franchise dispute resolution and redressing bad practice. We are highly effective in exposing misrepresentation, failure to support and unethical franchise management. Franchise Problems - Resolved.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

33 reviews

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4.6

All reviews

(33)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Supportive and knowledgeable

I'm so happy to have found Tony and to have received his knowledge and support when I needed. Tony was on hand whenever I needed him, often out of the usual working hours. If he occasionally wasn't able to answer a call, he always called back very soon after. His availability was fabulous! Tony's knowledge about Franchises and his constant reassurance made my experience a much easier one and I'll be forever grateful to him. I wouldn't hesitate to recommend Tony to other franchisees

8 April 2025
Unprompted review
Rated 5 out of 5 stars

SUPERB HONEST SERVICE

Excellent advice and service provided by Tony. His experience and knowledge in franchise agreements is superb, giving an honest assessment of your issues. His advice centred on resolution, which we acted upon, whilst also knowing the moral and legal support is there if needed. He made a very lonely and stressful situation an awful lot easier knowing we had someone like him willing to support and guide us. Thank you.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Invaluable Advice

I approached Tony for advice around my unprofitable franchise when the franchisor stated they would pursue damages if I exited the agreement. Tony’s expertise and knowledge of franchising was invaluable and I was able to exit without penalty thanks to him. Tony’s support and guidance made the process a whole lot less stressful and I would recommend him to anyone who needs advice with a franchising problem.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and Affordable Service

Tony has an excellent knowledge of franchise in the UK. He demonstrated expertise in handling challenging situations in our franchise negotiations. His services are swift and efficient. He is very honest and has integrity.
His service charges are extremely affordable compared to others. His professionalism is top notch with results guaranteed.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Franchise issue resolved

Very supportive and knowledgeable. Tony helped me free myself from a franchise that caused me a lot of stress. I feel like I can breathe again thanks to him.

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Inside knowledge invaluable

I’m very grateful to Tony for his time and his sound advice. He gave me confidence that my franchise problem could be resolved, and his counsel enabled me to walk away from this difficult chapter. His inside knowledge and desire to see the right outcome (morally) was invaluable. Thanks Tony.

5 July 2024
Unprompted review
Rated 1 out of 5 stars

I enrolled as a franchisee in a…

I enrolled as a franchisee in a franchise business which was not returning a profit. As a result, I wanted to leave the franchise because I was struggling to pay the monthly franchise fees. While researching online, I found franchiseproblemsolutions, which offered mediation services. After a couple of emails and calls with Tony Bowman, we paid him by bank transfer.

Tony suggested pursuing a group claim and advised me to contact other franchisees in similar situations, which I did. However, after forwarding the information to him, I did not receive any guidance on the next steps for the group claim. Later, Tony mentioned that I could potentially get my initial franchise fee back by filing a claim for damages in small claims court. I found the link online and sent it to Tony for confirmation and further instructions, but I did not receive any response on how to proceed.

At some point, I asked Tony if I should contact the franchisor myself to negotiate an exit, but he advised against it. Whenever Tony called, I would ask him when he would send out communications, and he would assure me that he would do it by the end of the day or the next day. Despite following up with emails and texts, I did not receive any confirmation that he had sent any communications.

Several months later, I requested a full refund from Tony, but he declined, stating that he had provided us with sympathetic advice. I informed him that I had to contact and liaise with the franchisor myself directly. Tony then clarified that he does not get involved with franchisors. It would have been helpful to know this beforehand, as we might not have chosen his mediation services if we had been aware of this limitation.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Just want to say a massive thank you to Tony. With his help and expertise myself and my business partner were able to exit our franchise agreement. His knowledge and support helped us from beginning to end at a very reasonable cost.

Would highly recommend!!

Sarah and Amy

12 July 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Tony was brilliant - from the moment I contacted Tony until the end, not only did Tony help me out of a very bad situation but there was constant support throughout the journey, nothing was ever too much for Tony. I have learnt a lot from Tony and I am so grateful to him. I would definitely recommend. Thank you ☺️

31 August 2023
Unprompted review
Rated 5 out of 5 stars

Mediation and Support

Having encountered the "real" side of franchises Tony was there to help and assist.
Even though all the due diligence was undertaken, like many franchisees I end up taking legal action against my franchisors through no fault of my own.
However the law appears to still favour the franchisor so, there's little you can do. Franchise Problem Solutions were excellent at guidance, mediation and even recommended a superb solicitor to work on my behalf.
I would highly recommend Tony @ Franchise Problem Solutions......

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Knowledge and experience was…

Tony’s knowledge and experience was invaluable when resolving my franchise issue.
He dealt with the problem calmly, efficiently and swiftly, meaning I felt supported and much less stressed.

24 October 2023
Unprompted review
Rated 5 out of 5 stars

We highly recommend Franchise Problem…

We highly recommend Franchise Problem Solutions. We were franchisees of two unhealthy franchises and we were able to exit both with their help. Sadly, in spite of doing due diligence, many franchisees end up in deep water with their franchisors through no fault of their own, and unless you pay hefty penalties or take expensive legal action, there's little you can do. Franchise problem solutions were excellent at guidance, and directing us to a positive outcome in both cases, mitigating many of the costs we'd have incurred using a solicitor from the get-go.

31 March 2023
Unprompted review

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