Foxtons Reviews 

14,835
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 969 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated staff for being incredibly helpful, responsive, and consistently professional throughout their entire property search, viewing, and letting process. People note that the overall service is exceptionally smooth, highly efficient, and well-managed from the initial viewing right up to the final agreement. However, a small portion of people felt that there were significant issues regarding slow communication and poor responsiveness during their overall experience. Some people also mentioned that certain administrative procedures felt overly convoluted, leaving them without adequate support when trying to resolve complex issues.

What people talk about most

Staff

Users describe positive interactions with staff members who are consistently attentive, helpful, and... See more

Service

Reviewers mention positive feedback about service, noting that agents are highly professional, efficient, and... See more

Customer service

Clients share positive opinions on customer service, highlighting proactive communication and efficient... See more

Response time

Customers report extremely positive experiences with response times, noting that representatives were... See more

User experience

Customers consistently note positive experiences with user experience, highlighting smooth, transparent, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have worked with Shannan and Hamad to rent my property. They have always answered my phone calls, and phoned me when necessary. They are proactive and efficient, keeping me updated during the whole... See more

Rated 4 out of 5 stars

I am very pleased with the lettings manager of Temple Fortune branch Mr Jamal Hussain. Jamal takes personalised interest in getting quality tenants and he is efficient, effective and available. His co... See more

Rated 4 out of 5 stars

Great service from Ana at Foxtons Harrow. She’s consistently honest, quick, and responsive. Really appreciate the excellent support.

Rated 4 out of 5 stars

Everyone was so helpful specially Jade from Wimbledon and Rebecca from Balham


Company details

  1. Real Estate Agency

Written by the company

Foxtons is London's estate agent. With over 50 offices across London and the Home Counties, Foxtons specializes in sales, lettings and property management.


Contact info

4.2

Great

TrustScore 4 out of 5

15K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 26% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(14,835)

988 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience with Foxtons Harrow-on-the-Hill

I had a great experience with the Foxtons Harrow-on-the-Hill team, particularly with Reece. He was incredibly patient throughout my property search and really took the time to understand what I was looking for. He made sure to show me properties that genuinely matched my requirements and was happy to keep looking until I found something I was comfortable with.

What I appreciated most was how responsive and helpful he was throughout the process, which made the whole house search much smoother and less stressful. I would definitely recommend speaking to Reece if you're looking for a property in the area!

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Ana Screpciuc of Foxtons Harrow…

Ana Screpciuc of Foxtons Harrow provided us with professional services and supported us throughout renting our apartment. She replied to our emails and requests promptly to ensure we understand what is required. We are happy with our new tenants.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing support from Foxtons Ealing

A genuinely excellent experience with Foxtons Ealing, with the sale of my flat being handled by Jodie Ellis (branch manager) and her colleague Jessica Wolfe.
Selling can feel long, drawn out, and protracted but Jodie and Jess made the whole process so much more manageable by not only being professional, but engaging, friendly and communicative throughout.
I sincerely appreciated the thought and time taken to explain the process to me (step by step) and ensure I understood what was happening and more importantly that I remained onboard with the transaction.
Jodie and Jess’s help has been invaluable, supportive and reassuring and I can not thank them both enough for the time they invested in
keeping me involved.
Without a doubt, they are a credit to the Foxtons team and I remain thankful that my decision was to go with Foxtons in the first place. Huge thanks!

2 September 2026
Unprompted review
Rated 5 out of 5 stars

I recently let my property through…

I recently let my property through Foxtons Harrow branch and am delighted with the smooth and transparent handling of business and my property was let successfully. All my queries and concerns were answered and resolved by Ms. Ana from the lettings team promptly. I will strongly recommend them.

All the best.

R Kumar

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Tyrese Cummings

Tyrese Cummings, was extremely helpful in our search for a property, he is very knowledgeable and he made sure to explain everything we needed for a property, we are very grateful for his support, really appreciate his help.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Looking to rent

We were looking to rent in Harrow & Pinner area. Foxton send their agent to show us the 1st property. We met Zabia Sadiqi from harrow branch. She's a very confident, smart young lady. She showed us around the property & and answered all our queries.
Kept in touch with various properties until we found one. She was eager to show us properties within & above our budget . Incase we liked one above our budget. She wanted us to explore different properties in the market. Her conduct was very professional & friendly. She is an asset to the company. All the very best Zabia. Keep up your good work.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Staff

I have previously worked with Ana Screpciuc from the Harrow office, and all I can say is that she is always impressively responsive and helpful. I would always be grateful to her for the support and cooperation in finding my first rental flat and for always being available during my tenancy. It's great to know someone you can trust and rely on, and thanks to Ana, my overall experience with Foxtons has been positive.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been working with Divyesh Bhandari…

I’ve been working with Divyesh Bhandari at Foxtons Greenwich for almost a decade, if not longer, and over the years he has become someone I genuinely trust and value when it comes to property. He has always been incredibly helpful, efficient and supportive, and his advice and guidance have consistently been spot on. He knows the market extremely well, understands what I’m looking to achieve and is always proactive, responsive and straightforward in his approach.

What I appreciate most is the consistently high level of service Divyesh has provided over the years. He is always approachable, dependable and willing to go the extra mile when needed. It has been a pleasure working with him for such a long time, and I would have no hesitation in recommending him to anyone seeking an experienced and trustworthy property professional.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Our experience of renting a flat through Foxtons

Our experience of renting a flat through Foxtons has been amazing.
Annabelle was dedicated to helping us find the right place & understood what we were looking for.
As students it wasn’t always easy to find time around our timetable in to look at properties but Annabelle really supported us by taking us to view several properties at a time.
Annabelle was friendly, professional and so great to deal with!- Thank-you for helping us find our first place

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Simple

Simple, easy, effective. What every landlord wants.
Ana from the FOXTONS office, Harrow, made is so, every step of the way.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Ana and her team at Foxtons Harrow are…

Ana and her team at Foxtons Harrow are one of the most efficient and motivated lettings teams in the area. They are highly determined to attract suitable tenants, move quickly, and ensure the entire process is handled accurately and professionally.
We have dealt with this office for over 10 years. Although their fees are among the highest in the area, the quality of service reflects the cost. I work with many other agents, but I continue to return to Foxtons Harrow because of dedicated professionals like Ana and her team.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Great

Zabia from the Harrow branch has been very helpful in helping me find a property. She has gone out of her way to book multiple appointments and call whenever something becomes available.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Ana Screpciuc - Lettings Guru

Ana Screpciuc was brilliant. She had the property rented out in a week. I was on holiday when she supported me through the process and ensured I had the licences and certifications in days. So grateful to have trusted Ana at Harrow Foxtons.

14 August 2026
Unprompted review

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