The guys who moved us were very kind and treated our things with respect. Totally superb !! We could not ask for better. We thanked them on Friday but please pass on our special regards for how effici... See more
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From my initial enquiry some months ago, up until the moving day yesterday, Fox were friendly, professional and reliable. Everything was clearly explained and the removal men on the day (Natha... See more
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We used Fox to move us after seeing how well they did with packing and moving family members. We chose the packing and moving service and would happily recommend Fox Group to anyone looking for a rem... See more
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Arrived on time and really got on with the job, completing the removal efficiently effectively and with consideration. Really pleasant team who were professional, respectful and hard working. Dism... See more
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Company details
About Fox Group (Moving and Storage) Ltd - Cwmbran
Written by the company
Visit Our Website
Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
Contact info
Somerset Road, NP44 1QX, Cwmbran, Torfaen, United Kingdom
- 01633 866166
Fox Group (Moving & Storage) Ltd
4.8
Excellent
73 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 2 weeks
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Excellent service!
After being let down 3 days prior to moving day by City Removals, I contacted Fox Removals and spoke to Mike. He arranged a prompt video call to assess the move & provided a quote within a couple of hours.
Some of my belongings were going to storage so Mike arranged it for the next day (Weds) and the house move for Friday.
On Wednesday Brian & Daryl came and on Friday they came again, this time with Richard. The access for both properties was challenging, however they worked quickly, tirelessly, and with good humour. Nothing was too much trouble.
I cant thank them enough and would recommend them without hesitation.
Thank you to everyone who helped make my move completely stress free!
27 February 2026
Unprompted review
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Hi Rae,
Thank you for taking the time to share your experience following what must have been a stressful situation after being let down at short notice. We’re so pleased Mike was able to step in quickly, arrange the video survey, and get everything organised for you at pace, including the storage and moving dates.
It’s great to hear that Brian, Daryl and Richard handled the challenging access so efficiently and kept things positive throughout. We’ll be sure to pass your kind comments on to them and to Mike as well.
We really appreciate your recommendation and are delighted we could help make your move go smoothly in the end. Wishing you every happiness in your new home.
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Hi Richard,
Thank you for your review. It’s great to hear that you found the team quick and friendly, and that nothing was too much trouble for them.
We really appreciate you taking the time to share your feedback.
Very helpful and efficient.
Very helpful and efficient.
It would be helpful to label the sides of each box
instead of the top of the box.
11 February 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your feedback. We’re pleased to hear you found the team helpful and efficient.
We also appreciate your suggestion about labelling the sides of each box rather than just the top. That’s a practical point and something we can certainly take on board to make unpacking easier.
Thanks again for taking the time to share your experience.
Both the removal guys Carl and Paul…
Both the removal guys Carl and Paul were amazing. Went above and beyond to help, very patient with the wait to het the keys and great with my little boys who just wanted to be involved. Top notch service and would recommend to anyone needing their services.
31 January 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Mr Christopher. We are delighted to hear that Carl and Paul went above and beyond to help and that their patience during the wait for the keys made a difference. It is wonderful to know they were so kind with your little boys and helped make the day a positive experience for everyone. Your recommendation means a great deal to us, and we are very glad you chose Fox Moving and Storage.
I had a very good experience with my…
I had a very good experience with my move. The company communicated well leading up to the move. The lorry arrived on time. The removal crew were very polite and during the packing they checked in with us regularly to confirm items were ready to be packed. They quickly took off a door to allow a large item to be removed, with no difficulty. Everything was well packed and labelled and nothing was damaged. Overall a very positive experience.
20 January 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Mr Vickers. We are delighted to hear that you had such a positive experience from the communication before the move through to the completion on the day. It is great to know that the team arrived on time, worked carefully and kept in touch with you throughout the packing process. We are also pleased that everything was packed and labelled well and that nothing was damaged. Your kind feedback means a great deal to us, and we are very glad you chose Fox Moving and Storage.
Excellent Service
From obtaining a quote right through to moving day the team at Fox were excellent. The two gents who moved us were great. They explained how the day would run and made the whole experience stress free. Nothing was too much trouble. Highly recommend.
6 January 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Mr Brown. We are delighted to hear that the service was excellent from the initial quote through to moving day. It is wonderful to know that the team explained the process clearly and helped make the whole experience stress free. Nothing being too much trouble is exactly what we aim for. Your high recommendation means a great deal to us, and we are very glad you chose Fox Moving and Storage.
Clear quote
Clear quote, excellent teams both managing and the moving team . They are storing our goods as well. Thanks all
15 December 2025
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Philip. We are pleased to hear that you were happy with the clear quote and the excellent support from both the management team and the moving crew. It is great to know that your goods are now safely in storage with us as well. Your kind words are much appreciated, and we are glad you chose Fox Moving and Storage.
The first lift by John and Rhys was…
The first lift by John and Rhys was great, very friendly, very accommodating and efficient. The first drop by Richard and Rhys was very different, Richard was surly, had to be reminded to assemble beds and did not plumb in washing machine. Did the bare minimum. Second drop with John and Rhys again perfect.
9 December 2025
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Iain. We are very pleased to hear that your first lift and second drop with John and Rhys were carried out so well and that you found them friendly, accommodating and efficient. They will be very grateful for your kind feedback.
We are however sorry to hear that your experience during the first drop did not meet the standard we expect. This is not the level of service we aim to provide, and we apologise that the assembly and connection work was not completed as it should have been. We will address this with the team involved to ensure improvements are made.
Thank you for taking the time to share both the positive and the constructive parts of your experience. We appreciate your feedback and your decision to use Fox Moving and Storage.
From start to finish the service…
From start to finish the service provided by Fox removals was outstanding .The whole team were very professional and we were kept informed every step of the way .Rob ,Brian and Daryl were amazing during our move and took great care when packing and moving our belongings .Nothing was too much trouble and we knew we were in safe hands .We can highly recommend this company .
1 December 2025
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Jeannette. We are delighted to hear that you received outstanding service from start to finish. It is wonderful to know that the whole team kept you well informed and that Rob, Brian and Daryl took such great care when packing and moving your belongings. Nothing being too much trouble is exactly what we aim for, and we are so pleased you felt in safe hands throughout. Your high recommendation means a great deal to us, and we are very glad you chose Fox Moving and Storage.
Moving without stress
We were absolutely delighted with the efficient, friendly service we received this morning from Brian, Jonathon, Ryan and Carl. They worked so well together and packed away our furniture into crates ready for storage, like putting a jigsaw together.
27 November 2025
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Susie. We are delighted to hear that you were so pleased with the efficient and friendly service from Brian, Jonathon, Ryan and Carl. It is wonderful to know that they worked so well together and packed your furniture with such care and skill. Your kind words mean a great deal to us, and we are very glad you chose Fox Moving and Storage.
Very professional and efficient
Very professional and efficient
Guys very polite and know how to move boxes and large furniture in a short period of time
Thought the price was very reasonable too
25 November 2025
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Susan. We are delighted to hear that you found the team professional, efficient and polite, and that they handled both boxes and large furniture with such skill and speed. It is also great to know that you felt the price was reasonable. Your feedback is much appreciated, and we are very glad you chose Fox Moving and Storage.
What an exceptional level of service
From start to finish, everything that was promised was taken care of to an exceptionally high standard, easing the stress of moving from South Wales to Scotland.
The team of staff who packed my personal belongings for the move were professional and friendly, putting my mind at ease. I would highly recommend Fox Moving for any house removal needs.
14 November 2025
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Katrina & Yvonne. We are delighted to hear that everything was carried out to such a high standard and that the team helped make your move from South Wales to Scotland as stress free as possible. It is wonderful to know that you found our staff professional, friendly and reassuring throughout the packing process. Your kind words and high recommendation mean a great deal to us. Thank you for choosing Fox Moving and Storage.
Highly professional and knowledgeable
Been working in partnership with Fox Group for some time now and I have to say, every single person we have dealt with has been a pleasure to work with. Highly professional and extremely knowledgeable.
I look forward to many decades of partnership.
1 November 2025
Unprompted review
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Ross. We truly appreciate your kind words and the partnership we have built over time. It is a pleasure to work alongside you, and we are delighted to hear that you find our team professional and knowledgeable. We look forward to continuing our successful collaboration for many years to come. Thank you from everyone at Fox Group.
Excellent company.
The men who moved us were friendly and very efficient. They turned up on time and were very reassuring. It was not an easy job as my road was very narrow with lots of impatient drivers trying to pass. They kept in contact with me throughout the process. They put covers down to protect the carpets at the new house as it was wet. They reassembled my dining table. All in all I wouldn't hesitate to recommend them. It made the process of moving a little less stressful. Thank you.
3 November 2025
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you so much for your kind words and for choosing our moving service. We’re thrilled to hear that our team was able to make your move smoother and less stressful. We take pride in our efficiency, punctuality, and attention to detail, and it’s great to know that these qualities were evident during your move. If you need any assistance in the future, please don’t hesitate to reach out. We look forward to serving you again.
Fox always delivers great service
Fox has always been so helpful with our storage containers and now with the removal that we required they were again very helpful. They are reasonably priced, communication is very good and the staff are all amazing.
3 November 2025
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Kirstyn. We are delighted to hear that you have continued to receive such helpful service from Fox, both with your storage containers and your recent removal. It is great to know you found our pricing reasonable, our communication clear and our staff amazing. Your kind words mean a lot to us, and we are very grateful for your continued trust in Fox Moving and Storage.
Absolutely superb experience
Arrived spot on time, surveyed the scene then three guys emptied a four bed house and garage workshop in an efficient and professional way. Nothing to much trouble, we opted for packing of delicates, so glad we did. This move is only an interim solution and we will certainly look for a quote when we move again in a few months time
30 October 2025
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Cliff. We are delighted to hear that everything went so smoothly and that the team arrived on time and handled your move efficiently and professionally. It is great to know that the packing service for your delicate items worked well and made the process easier. We really appreciate your kind words and look forward to assisting you again when you move in a few months time. Thank you for choosing Fox Moving and Storage.
Very professional, will definitely recommend.
The guys arrived on time, introduced themselves to me.
Nothing was too much trouble, they made our move less stressful.
They are a credit to your company.
21 October 2025
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Rob. We’re delighted to hear that the team arrived on time, were so helpful and helped make your move less stressful. It’s wonderful to know they left such a positive impression and are seen as a credit to the company. We’ll be sure to pass on your kind words to everyone involved, and we appreciate you choosing Fox Moving and Storage.
In safe hands thanks to Fox.
Good advice beforehand, friendly, efficient and careful staff on the day/s. We paid extra for packing and it was worth every penny. Fox all the way...
5 December 2024
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, David. We’re delighted to hear that you were pleased with the advice provided before your move and that the team were friendly, efficient and careful throughout. It’s great to know you felt the packing service was worthwhile and helped make everything easier. Your kind words and confidence in saying “Fox all the way” mean a great deal to us. Thank you for choosing Fox Moving and Storage.
Excellent service
Excellent service, arrived on time and were surprisingly speedy at their job, thank you
10 October 2025
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Germaine. We’re so pleased to hear that you were happy with the service and that the team arrived on time and worked so efficiently. Your feedback means a lot to us, and we appreciate you choosing Fox Moving and Storage.
Amazing experience using the Fox group
Amazing experience using the Fox group, highly recommend! Great professionalism from start to finish.
4 September 2025
Unprompted review
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Mike. We’re delighted to hear that you had such a positive experience with Fox Group and that you were impressed by the professionalism of the team from start to finish. Your recommendation means a great deal to us, and we appreciate you choosing Fox Moving and Storage.
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