The guys who moved us were very kind and treated our things with respect. Totally superb !! We could not ask for better. We thanked them on Friday but please pass on our special regards for how effici... See more
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From my initial enquiry some months ago, up until the moving day yesterday, Fox were friendly, professional and reliable. Everything was clearly explained and the removal men on the day (Natha... See more
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We used Fox to move us after seeing how well they did with packing and moving family members. We chose the packing and moving service and would happily recommend Fox Group to anyone looking for a rem... See more
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Arrived on time and really got on with the job, completing the removal efficiently effectively and with consideration. Really pleasant team who were professional, respectful and hard working. Dism... See more
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Company details
About Fox Group (Moving and Storage) Ltd - Cwmbran
Written by the company
Visit Our Website
Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
Contact info
Somerset Road, NP44 1QX, Cwmbran, Torfaen, United Kingdom
- 01633 866166
Fox Group (Moving & Storage) Ltd
4.8
Excellent
73 reviews
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This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 2 weeks
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Would highly recommend!
From my initial enquiry some months ago, up until the moving day yesterday, Fox were friendly, professional and reliable.
Everything was clearly explained and the removal men on the day (Nathan, Rhys and Kenzie) were very pleasant, worked very hard and with good humour.
They helped make quite a stressful move experience more bearable and nothing seemed too much effort.
I would recommend Fox to anyone needing a removal company.
2 October 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you very much, Vicki, for your kind review and recommendation. We’re delighted to hear that you received a friendly and professional service from your initial enquiry right through to moving day.
It’s especially pleasing to hear your comments about Nathan, Rhys and Kenzie. We’ll make sure your feedback is passed on to them. Moving home can certainly be stressful, so it’s great to know that their hard work and good humour helped make the day a little easier.
Thank you again for choosing Fox Moving & Storage, and we wish you all the very best in your new home.
The guys who moved us were very kind…
The guys who moved us were very kind and treated our things with respect. Totally superb !! We could not ask for better. We thanked them on Friday but please pass on our special regards for how efficient and helpful they were to make a stressful move much better than we anticipated.
2 October 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Denise, for such a lovely review. We’re delighted to hear how well the team looked after you and your belongings throughout the move.
We know how stressful moving can be, so it’s especially pleasing to hear that the crew’s efficiency, care and helpfulness made the experience much easier than you anticipated.
We will certainly pass on your special thanks and kind words to the team. Thank you again for choosing Fox Moving & Storage, and we wish you all the very best in your new home.
Very happy how the lads worked
Very happy how the lads worked, got the house loaded very quickly and unloaded too , would definitely recommend the company to anyone moving houses
1 October 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Hayleigh, for your great review and recommendation. We’re really pleased to hear that the team worked efficiently and had everything loaded and unloaded quickly for you.
We’ll be sure to pass your kind comments on to the lads. Thank you again for choosing Fox Moving & Storage, and we wish you all the very best in your new home.
The guys were wonderful very polite and…
The guys were wonderful very polite and friendly. They had to move a lot and none of it was an issue
30 September 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Andrea, for your lovely feedback. We’re really pleased to hear that the team were polite, friendly and took everything in their stride, especially with such a large move.
We’ll be sure to pass your kind comments on to the guys. Thank you again for choosing Fox Moving & Storage, and we wish you all the best in your new home.
Emergency situation
I had an emergency situation and had to move things out and into storage asap. From quote to pick up and storage, excellent service throughout and super quick. Would definitely recommend
28 September 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you very much for your kind review and recommendation. We’re really pleased that we were able to respond quickly and help when you needed us at short notice.
It’s great to hear that everything from the initial quotation through to collection and storage was handled efficiently and made a difficult situation that little bit easier.
Thank you again for choosing Fox Moving & Storage. We really appreciate your feedback.
Great service off Fox Group.
We used Fox to move us after seeing how well they did with packing and moving family members. We chose the packing and moving service and would happily recommend Fox Group to anyone looking for a removal service. Communication was easy and responses quick. From the staff in the office, to the team which packed our home in just over four hours and then delivered to our new home, they were all very helpful and nothing was too much trouble.
9 September 2026
Unprompted review
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Andrew, for such a great review and recommendation. It’s particularly pleasing to hear that you chose Fox after seeing the service we provided to members of your family.
We’re delighted that everything went smoothly, from the communication with our office through to the packing and delivery teams. Knowing that everyone was helpful and that nothing was too much trouble is exactly the feedback we like to hear.
We’ll be sure to share your kind comments with the team. Thank you again for choosing Fox Moving & Storage, and we wish you all the very best in your new home.
Very pleased overall
Very pleased overall. A large house move, they worked efficiently and very hard.
Got the stuff that needed dismantling and re-built done very well.
Nice and simple, they did what was agreed, when it was agreed for and the price was in line with other quotes I had.
Time for a laugh and a few jokes as well which is always a bonus for me.
3 September 2026
Unprompted review
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Edward, for taking the time to leave us such a great review. A large house move can be a demanding job, so we’re delighted to hear that the team worked hard and efficiently and that everything, including the dismantling and reassembly, was handled well.
It’s also great to hear that everything happened as agreed and at a competitive price. And we certainly agree that a few laughs along the way can make moving day a lot more enjoyable!
We’ll pass your comments on to the crew. Thank you again for choosing Fox Moving & Storage, and we wish you all the best in your new home.
The team arrivred on time
The team arrivred on time
They were very friendly and helpful
Treated our things with
respect
Would definately recommend
4 September 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your wonderful review, Judy.
We are delighted to hear that the team arrived on time and were friendly and helpful throughout your move. Most importantly, it is great to know that your belongings were treated with the care and respect they deserve.
Thank you for choosing Fox and for your recommendation. We really appreciate you taking the time to share your experience.
Arrived on time and really got on with…
Arrived on time and really got on with the job, completing the removal efficiently effectively and with consideration. Really pleasant team who were professional, respectful and hard working. Dismantelling of large items (paid for) well handled with no difficulty.
Storage for three weeks as expected.
The move into new build, again prompt and efficient. Team leader same as outward move brought good continuity and was very helpful with a cheery and positive disposition. Good to see a familiar face and makes a difference on a stressful day. This team let down by some negativity from one member of staff who moaned about the reconstruction.
Some minor damage to one or two items, nothing major.
Overall a good experience and a company I would use again.
8 June 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your detailed and balanced review, Nicola.
We are delighted that overall you had such a positive experience with Fox, from your initial removal through to storage and delivery into your new home. It is particularly pleasing to hear that having the same team leader provided some welcome continuity and reassurance on what can be a stressful day.
We appreciate your comments regarding the professionalism, efficiency and hard work of the team, as well as your honest feedback on the areas that could have been better. We will ensure these comments are shared with the relevant team.
Thank you for choosing Fox and for saying that you would use us again. That means a great deal to us.
The two men were superb
The two men were superb. They did everything with a good spirit. They detached and reattached ny settee. They dismantled my computer desk and put it together once moved. They took off the fire door and fitted it back. Wrapped crockery etc. Couldn't fault them. Brilliant !
21 August 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your fantastic review, John.
We are delighted to hear that the team provided such an excellent service and approached everything with such a positive attitude. It is wonderful to know that they took care of everything from wrapping your crockery to dismantling and reassembling your furniture and ensuring everything was properly put back in place.
We will be sure to pass your comments on to the team. Knowing that you could not fault their service is a fantastic compliment and one they will be very pleased to receive.
Thank you for choosing Fox and for taking the time to share your experience.
Carl and team were fabulous!
Carl and team were fabulous. Worked at lightning speed. Really onside and helpful.
20 August 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your fantastic review, David.
We are delighted to hear that Carl and the team provided such a great service. It is wonderful to know that they worked so efficiently while remaining helpful and fully committed to making your move as easy as possible.
We will be sure to pass your kind comments on to Carl and the team. Thank you for choosing Fox and for taking the time to share your experience.
The team made the move so much less…
The team made the move so much less stressful! With 2 young children it helped so much! Extremely professional and polite. Nothing was too much trouble. They worked so hard Packing removing and moving our house.
7 August 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your wonderful review, Karen.
We are delighted to hear that our team helped make your move so much less stressful. Moving home with two young children can be particularly challenging, so it is wonderful to know that having the team take care of the packing and moving made such a difference for your family.
Your comments about their professionalism, politeness and hard work will mean a great deal to everyone involved. Knowing that nothing was too much trouble is exactly the service we aim to provide.
Thank you for choosing Fox and for taking the time to share your experience.
Excellent, professional service - highly recommended
Fox's three man team worked quickly and efficiently in extreme heat, and with friendly good humour, to pack and take all our household stuff into storage, pending a move to a new house. As the access lane is narrow, they used a box van to shuttle everything to the large removal lorry which was parked elsewhere. Many thanks all!
21 July 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your fantastic review.
We are delighted to hear that our three man team worked so efficiently and maintained their friendly good humour despite the extreme heat.
The restricted access and need to shuttle your belongings by box van certainly added another challenge to the day, so it is particularly pleasing to know that everything was handled smoothly and efficiently.
We will be sure to pass your thanks on to the team. Thank you for choosing Fox for your move and storage, and we look forward to assisting you again when the time comes to move into your new home.
Excellent
Excellent. Very professional staff and were really helpful when we had to change out move last minute due to delays
10 July 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your fantastic review, Maj Katherine.
We are delighted to hear that you found our team professional and helpful throughout your move. We understand that plans can sometimes change unexpectedly, so we are particularly pleased that we were able to accommodate the last minute changes and help make things a little easier for you.
Thank you for choosing Fox and for taking the time to share your experience. We really appreciate it.
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your kind review, Mr Glenn.
We are delighted to hear that Chloe provided such clear and professional service. She is a real asset to our team and will be thrilled to hear your kind words and that you consider her a credit to the company.
Thank you for taking the time to share your feedback and for choosing Fox.
First class company from first phone…
First class company from first phone contact to storeage.
Thank you
27 June 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your lovely review, Sue.
We are delighted to hear that you received first class service from your initial phone call through to your storage experience. Providing a professional and seamless service at every stage is exactly what we aim to achieve.
Thank you for choosing Fox and for taking the time to share your feedback. It is greatly appreciated.
Carl and Phil arrived promptly and were…
Carl and Phil arrived promptly and were friendly, efficient and professional.
29 June 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your lovely review, Nicola.
We are delighted to hear that Carl and Phil provided such a positive experience. Arriving on time and delivering a friendly, efficient and professional service is exactly what we strive for, so it is wonderful to know they made such a great impression.
We will be sure to pass your kind comments on to Carl and Phil. Thank you for choosing Fox and for taking the time to share your feedback.
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your review, Matthew.
We are delighted to hear that both members of our moving team were professional throughout your move. Providing a reliable and professional service is something we pride ourselves on, so it is wonderful to know that this was reflected in your experience.
Thank you for choosing Fox and for taking the time to share your feedback.
Excellent service from start to finish
Excellent service from start to finish. Professional, considerate and competent.will definitely recommend to anyone.
19 June 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, James, for your fantastic review.
We are delighted to hear that you received excellent service from start to finish and that you found the team professional, considerate and competent throughout your move.
Your recommendation means a great deal to us, and we are grateful that you took the time to share your experience.
Thank you for choosing Fox Moving. We wish you every happiness in your new home.
A job well done.
Simon and yiyan on Friday and Simon and hisfriend on Monday, nothing seemed a problem, they were all hard working adept and cheerful. They arrived when they said they would and got on with it.
Nothing broken, even the boxes I packed! And may I also make a mention of Chloe who was always at the end of the phone putting up with my concerns. Ana a mention for Leighton too.
Thak you all so very much.x
29 May 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your lovely review, Gaynor.
We are delighted to hear that Simon, Ieuan and the rest of the team provided such a positive moving experience. It is wonderful to know that they were hardworking, cheerful and professional throughout, and that everything arrived safely with nothing broken.
We are also grateful for your kind comments about Chloe and Leighton. Moving home can be a worrying time, and we are pleased that Chloe was able to support and reassure you whenever you needed assistance, while Leighton helped ensure everything ran smoothly.
Thank you for placing your trust in Fox. Your appreciation means a great deal to the whole team, and we wish you every happiness in your new home.
Kind regards,
The Fox Team
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