I would seriously be cautious of this company. After placing an order on their website in July 2026, I reviewed information to suggest that both the company and their website had been compromised. I t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Trying to return shoes that are not suitable, paid £12 for dhl and they cannot return as they say the shop has closed, numerous mail, phone calls and messages but no reply! So annoying and over £50 ou... See more
Fast delivery and a wide range of stock what more could you ask for? OK i didn't get a free sandwich or anything like that but I did only buy one small item .
Once I had assemble the bike I found two small dents on the frame and a scratch on the bars. Not enough for me to pack it up and send it back and I expect it was nothing to do with Foundation. It woul... See more
Company replied
Company details
Information provided by various external sources
Rider owned and run BMX specialist is cheshire!
Contact info
54-56 Nantwich Road, CW2 6AL, Crewe
- 01270 501010
- sales@foundationbmx.com
- www.foundationbmx.com
2.1
Poor
307 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good value fast delivery
9 August 2017
Unprompted review
Great quality service very helpful and friendly
Great quality genuine products and the customer service is of a high quality and very friendly
7 August 2017
Unprompted review
The absolute boys in Crewe holding it …
The absolute boys in Crewe holding it down for the northern bmx gang
6 August 2017
Unprompted review
Odyssey grips
bought a couple of pairs of Odyssey grips as they were on sale. Same ones I almost bought on another site but Foundation had unbeatable prices and variety. Exactly as described.
3 August 2017
Unprompted review
Excellent service
Excellent service, I ordered a tyre that was cheaper than any other retailer and it came with a free tube, I would and will order again with out hesitation, thank you Foundation 😀
3 August 2017
Unprompted review
Arrived on time and nicely packed
Arrived on time and nicely packed. Item was as described on the website.
1 August 2017
Unprompted review
Very happy customer :)
28 July 2017
Unprompted review
some of my parts were on back order
some of my parts were on back order , foundation bmx contacted me in a very professional manner and my order was quickly resolved
26 July 2017
Unprompted review
Very helpful and great service
25 July 2017
Unprompted review
Great review because of the ease of service
Great review because of the ease of buying a product and when it turned out it wasn't in they gave me a more expensive one for the same price as the previous one and got it shipped out asap. A great shop with some great customer service
25 July 2017
Unprompted review
Great service
Great service. Prompt reply to my email . Would definitely use again . Thanks .
25 July 2017
Unprompted review
Pair of VANS
Came within the 48 hours
Happy with service and product
Few months after the vans split open.
Foundationbmx told me it was not there problem and I had to take it up with vans.
Could not be bothered to try and help.
Spoke to vans and by law it was foundation bmx problem to sort out. If I got them from vans, they would of swapped them
13 July 2017
Unprompted review
Very quick delivery
11 July 2017
Unprompted review
Bought a new frame
Bought a new frame. Really great customer service. Fast delivery can't fault it.
28 June 2017
Unprompted review
Great service
22 June 2017
Unprompted review
I ordered a part that that turned out …
I ordered a part that that turned out to be not in stock. The owner personally wrote me an email to say as much and offered to waive the postage cost if I wished to continue with the purchase.
Excellent service all round!
21 June 2017
Unprompted review
Quick delivery on my demolition tyres …
Quick delivery on my demolition tyres and came with free tubes! Cheers foundation.
20 June 2017
Unprompted review
Awesome service
Awesome service; slight issue with stock levels on the pedals I ordered but they sorted it out and left me very happy.
Test of a good business is how well they deal with issues and these boys knocked it out of the park.
Highly recommended and will use again :o)
15 June 2017
Unprompted review
great service
14 June 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.