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FocalAgent Ltd Reviews 382

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TrustScore 5 out of 5

4.9

Photography Service
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting their ability to make the photography process easy and stress-free. Many people appreciate the high quality of the service and the excellent results, noting that the photographers are skilled and attentive to detail, producing beautiful and well-presented images. The overall user experience is frequently described as smooth and straightforward. However, some customers also noted issues with communication, specifically mentioning difficulties in contacting the company by telephone and a lack of email responses. A few other people also felt that the quality of the photos was poor, describing them as carelessly taken or poorly composed, and expressed dissatisfaction with the editing process and the company's responsiveness to these concerns.

What people talk about most

Staff

Consumers find staff to be positive. Many reviewers praise the professionalism, friendliness, and efficiency... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the process easy, smooth,... See more

Quality

People report positive experiences with quality. Customers praise the high-quality product and the... See more

Customer communications

Clients share ambiguous opinions on contact. Many reviewers praise good communication, with some highlighting... See more

Based on these reviews

Rated 5 out of 5 stars

We were really pleased with the photography service we received from Jodie when she came to take photos of our house. She is a lovely lady and very professional at her job. We have no hesitation in re... See more

Rated 5 out of 5 stars

Absolutely brilliant service from Steve today. He staged and photographed my property and completely transformed it — every room looked brighter, more spacious, and beautifully presented. Professi... See more

Rated 5 out of 5 stars

Absolutely fabulous David was a super amazing guy. I cannot recommend David enough. He was super kind and patient, he even helped move things around so we could get better pictures. Five stars i... See more

Rated 5 out of 5 stars

Robert Taylor came out to my property today, he was very friendly & made me feel comfortable. Very thorough taking photographs of each room, an experienced expert with excellent skills. Thank you Ro... See more

Company details

  1. Photography Service
  2. Aerial Photographer
  3. Photographer

Written by the company

5* rated property photography and visual content that helps your property stand out online. We’re the UK’s leading online marketplace delivering amazing value visual content for agents who want to stand out, win more instructions, sell / let more properties and get the best price for their clients. When a property has a FocalAgent marketing pack, it is: 39.4% MORE LIKELY TO COMPLETE: 1.63% HIGHER SELLING PRICE: Data from the whole of 2022 including 2,331,408 properties. Data compiled and externally verified by Twentyci

Contact info

4.9

Excellent

TrustScore 5 out of 5

382 reviews

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Rated 5 out of 5 stars

House photos

Before arrival at my home communications was brilliant, whilst carrying out the required videos and photographs kept us informed of what was needed and happening

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Avery good experience.

I was visited by Memish today on behalf of FocalAgent . I found Memish very polite turned up on time , talked us through the whole process of what he was going to do and how long it would take , a very professional experience, i would highly recommend Memish to friends and family. Thank you Memish .

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Was a great experience from start to…

Was a great experience from start to finish. From the text updates to speaking with our photographer Iain and getting booked in. Iain himself was great and very accommodating as he took pictures of our house for sale. I would highly recommend

1 April 2026
Unprompted review
Rated 5 out of 5 stars

John recently came to photograph my…

John recently came to photograph my house and, as always, did an excellent job. He has also photographed a previous property of mine, and on both occasions he has been extremely professional, kind, and helpful, making the whole experience smooth and stress-free.

30 March 2026
Unprompted review

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