The flowers were for a friend’s birthday and she absolutely loved them. No problem with delivery and I was continuously informed about the delivery which helped me to track my order. Overall the exper... See more
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I received email confirmation that recipient had received flowers. Unfortunately this is not true as they were never delivered. Have sent 3 email. No response. Called 4 times and all I get is au... See more
Much smaller than expected. I'd paid for the medium bunch so I hate to think what the smaller one was. If I had paid full price I would not have been happy at all. The positive is the flowers were... See more
I bought a bouquet of roses & freesias for my aunt's 90th morning Her birthday was on a Sunday. They arrived on Sunday, as requested with chocs & a lovely cards. All as described. Beautiful bouquet.... See more
Company details
Information provided by various external sources
Ordering flowers online has never been simpler, thanks to our easy to use website. Simply select the bouquet of your choice, fill in the relevant details and let us do the rest.
Contact info
Unit 35 Romsey, Industrial Estate, SO51 0HR, Romsey, United Kingdom
- 0333 000 0228
- customer.services@myeflorist.co.uk
- www.flowerfete.co.uk
3.2
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent is for the service and for…
Excellent is for the service and for the bouqet and the other things
10 April 2019
Unprompted review
Reply from Flowerfete
Dear Megi
Thank you for your 5* rating of our service.
We love to hear how happy our customers are with the flowers and service, thanks for sharing!
Kind regards
Flowerfete
super bunch of flowers as usual.
super bunch of flowers as usual.
Many thanks KR
10 April 2019
Unprompted review
Reply from Flowerfete
Dear Mr Rogers
Thank you for your kind feedback, it's great to hear you rate our service 5 star!
Kind regards
Flowerfete
Such beautiful flowers!!
Such beautiful flowers!!! Bright spring colours that delight my eyes. Tulips white and purple/maroon , roses peach , frieshia white and yellow and what may be deep purple hyacinth with bulb ends. Lovely crossgrain purple ribbon. Beautifully packed. Came next day. Great price well pleased
10 April 2019
Unprompted review
Reply from Flowerfete
Dear Ms Boyle
Thank you for your 5* rating!
We love hearing customer feedback and it's great to hear you are so happy with the service!
Kind regards
Flowerfete
Happy customer
I put my order in for a beautiful bowl of spring Tulips late Sunday evening from Canada.
My Aunt received them the next morning in England.
The Tulups were just a lovely as the photo.
Will definitely use again, & recommend to friends.
10 April 2019
Unprompted review
Reply from Flowerfete
Dear Julia
Thank you for your 5* review!
We are thrilled to hear you would recommend our services, thank you very much!
Kind regards
Flowerfete
Flowers gave a much needed lift to the spirits.
Flowers were much enjoyed by the recipient who needed a lift to her spirits. Beautiful flowers.
10 April 2019
Unprompted review
Reply from Flowerfete
Dear Barbara
Thank you for taking the time to share your feedback on the service and product received. We are delighted to hear that your recipient was happy with the flowers.
Regards
Flowerfete
Reply from Flowerfete
Dear Susan
Thank you for taking the time to share your positive experience in sending flowers with us.
Kind regards
Flowerfete
Got a lovely flowers for my mums…
Got a lovely flowers for my mums birthday
Thank you so much
9 April 2019
Unprompted review
Reply from Flowerfete
Dear Leva
Thank you for your kind feedback, it's great to hear you rate our service 5 star!
Kind regards
Flowerfete
Will use again
Quick delivery, great choice of flowers, reasonable and easy to order
9 April 2019
Unprompted review
Reply from Flowerfete
Dear Rebecca
Thank you for leaving us a positive review of your recent experience.
It is great you think our ordering process is easy, "easy" is one of our core values at Flowerfete, and we are so glad to hear you feel the same!
Thank you for your custom, we hope you will use us again soon!
Kind regards
Flowerfete
The recipient of the flowers were very happy!
9 April 2019
Unprompted review
Reply from Flowerfete
Dear Diane
It's great to hear that the recipient enjoyed the flowers, thanks so much for sharing!
Kind regards
Flowerfete
Order was delivered on time & told…
Order was delivered on time & told flowers were lovely xx
9 April 2019
Unprompted review
Reply from Flowerfete
Dear Rita
Thank you for sharing your feedback as a buyer, we are so happy to learn you were pleased with the service we offer.
Thank you for your custom.
Kind regards
Flowerfete
My best friend said they was a lovely…
My best friend said they was a lovely surprise and that the flower I sent for her bi was beautiful x
9 April 2019
Unprompted review
Reply from Flowerfete
Dear Deborah
Thank you for providing feedback for your recent order.
It's great to hear that the recipient enjoyed the flowers, thanks so much for sharing!
Kind regards
Flowerfete
Fabulous service
Fabulous service. Great communication and friendly delivery lady.
31 March 2019
Unprompted review
Reply from Flowerfete
Thank you for your positive review, we are delighted to hear that you are pleased with the service you have received from us.
Kind regards,
Flowerfete
Product ID -BOU17_F004
Product ID -BOU17_F004 -
Product- Heart and Soul
Price- 45.99 GBP
This was sent from Sri Lanka to London to my daughter for the Valentines day but it is Very disappointing over the flowers as it was not the same thing which i ordered online (The picture which is on the website) NO lilies, No roses but lots of green leaves,
SO DISSAPOINTED.
Please do reply
TP-+94 777 361616
** please tell me how to upload both flower pots one is on the website and one got delivered to see the difference 😔
15 February 2019
Unprompted review
Reply from Flowerfete
Good morning,
Thank you for taking the time to post your thoughts, we appreciate all feedback, both negative and positive.
At eFlorist, we do operate a substitutions policy, where our florists are allowed to make minor changes to the bouquets that we deliver in order to ensure deliveries are made on the requested dates. Of course, we would still expect the flowers to be within the same style, colour, quality and value as those chosen on the website.
We are concerned that our customer service team have not been contacted regarding this order, so we have sent you an email to request a photo. Please respond at your earliest convenience.
Kind regards
Flowerfete
NOT to be trusted. AWFUL!!!
Paid for a large bouquet and it arrived looking like something you purchase from a petrol station. Terrible flowers and cheap.
Also they arrived at 6pm and were sent via Yodel in a box, I had to wait all day for the rubbish flowers.
Don't trust these guys they are con-artists!
29 December 2018
Unprompted review
Reply from Flowerfete
Dear Husnain,
Thank you for your feedback on the service received. We are sorry to learn of your disappointment.
At FlowerFete, we do operate a substitutions policy, where our florists are allowed to make minor changes to the bouquets that we deliver in order to ensure deliveries are made on the requested dates. Of course, we would still expect the flowers to be within the same style, colour, quality and value as those chosen on the website.
We are concerned that our customer service team have not been contacted regarding this order, so we have sent you an email to request a photo. Please respond at your earliest convenience.
Kind regards
FlowerFete
Great service and quick delivery
Great service and quick delivery! Many thanks!
25 December 2018
Unprompted review
Reply from Flowerfete
Hi,
Thank you for your feedback on the service received.
It is so great to hear you were happy with the delivery timing of your order, we do aim to get orders out as quickly as possible and it is lovely to hear you were pleased!
Kind regards
FlowerFete
The flowers were not very fresh.
22 December 2018
Unprompted review
Reply from Flowerfete
Dear Jean
Thank you for your feedback and apologies for the disappointment.
Regards
Flowerfete
The bouquet I bought was a gift so I…
The bouquet I bought was a gift so I haven't seen it myself, but the recipient (an elderly lady) was delighted with them, and also the local florist who delivered them even arranged them in a vase for her! Above and beyond what I expected, and of course other florists might not go this extra mile.
4 December 2018
Unprompted review
Reply from Flowerfete
Dear Andrew,
Thank you for your 5* review!
It's great to hear you were pleased.
Kind regards
FlowerFete
Quality service
Been using Flowerfete for sometime now, never have failed to deliver a good quality service.
22 November 2018
Unprompted review
Reply from Flowerfete
Dear Elizabeth,
Thank you for your 5* review.
We're pleased that we've been able to help you send flowers for so many occasions and that they are always so well received!
Kind regards
Flowerfete
As good as it gets kep it up.
25 October 2018
Unprompted review
Reply from Flowerfete
Dear Ralph,
Thank you for sharing your feedback as a buyer, we are so happy to learn you were pleased with the service we offer.
Thank you for your custom.
Kind regards
Flowerfete
The business was late on delivery
The business was late on delivery. Then promised a 15% which was never received.
Advised all friends and family against shoddy service.
17 October 2018
Unprompted review
Reply from Flowerfete
Dear William,
Thank you for your feedback. We're sorry to learn of the disappointment you have experienced in sending flowers.
We expect all of our couriered items to be delivered on the dates chosen by our customers and we are sorry that on this occasion, there has been an unexplained delay to your order. We will be investigating this issue with our courier service to ensure that all future orders are delivered as requested.
We can see that the 15% refund has been processed for you, please allow 2-5 working days for this to show back into your account.
Kind regards
Flowerfete
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