In short - FloraPrima didn't even attempt a delivery of my flowers, even though someone was waiting for the flowers all morning. I received a fake excuse that a wrong name was on the doorbell of the p... See more
Company replied
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In short - FloraPrima didn't even attempt a delivery of my flowers, even though someone was waiting for the flowers all morning. I received a fake excuse that a wrong name was on the doorbell of the p... See more
Company replied
Delayed delivery of flowers that were meant to arrive on birthday. And in addition to that the extra present and birthday card that I ordered to come with the flowers weren’t included in the package.... See more
Company replied
After the initial bouquet of flowers was not as expected , i contacted FloraPrima and they took care of the problem by initiating to ship a replacement flower bouquet at no cost and also send me a dis... See more
Company replied
They delivered the correct items on the scheduled date, and the quality of the flowers was beautiful. The customer service was also excellent!! they responded to emails very quickly. I will definit... See more
Company replied
Blumenversand - Blumen und Geschenke deutschland- und weltweit verschicken. Blumengrüsse einfach und bequem online versenden mit FloraPrima.
Written by the company

Didderser Str. 28, 38176, Wendeburg, Germany
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Replied to 99% of negative reviews
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Alles gut, so wie beschrieben. Wunderschoener Blumenstrauss, einfache Bestellung.
I've been using FloraPrima for years to send something special to my mother from the US to Germany. Very easy to order and to pick out something nice. My mom always says the flowers are beautiful.
I had order pink roses..instead they have sent red ones. Thats a big dissapointment . Normally i should be asked for a change in my order . Only the delivery day was ok.

Reply from FloraPrima GmbH
Pure garbage, no customer service, no help with the order, with them it is just like throwing money away...GARBAGE

Reply from FloraPrima GmbH
I odered an "Edelrose" for my Boyfriend, who lives in Dortmund. Even though i odered it from swithzerland, they were so fast with the delivery. The flower was perfect and he loves it and me too. The Service team and the whole worker team are very kind and polite. I delayed the payment because of some technical issues,but they helped me and understood me very well. I thank all of you from the bottom of my heart. I recommend it everyone☺have fun by ordering also some surprise for your loved ones.
❤❤
Would do it again, anytime. Thanks for the good service!
my sister was very happy with the amaryllis
tks
Thank you for your services.
Always the flowers are perfect and on time !
Fast delivery, great prices and beautiful products. I always order from FloraPrima when I need to send a gift to my German family,
My experience with floraprima was amazing. I ordered two different things to two different addresses and they arrived exactly on the date I put in on the website plus I got updatet via e-mail throughout the whole delivery process. Top service and would use it again in a heartbeat.
Was very convenient to send flowers to my moms birthday, she was very happy !!
Only thing that she did not receive the card I send her and there supposed to be 2 rosher candys she didn’t get that either
Hello
Your service is great but there is one thing you should have your website in english too
I have been using this service for years and never got disappointed. Flowers are fresh and delivery always arrives on time.
It was my first time order with FloraPrima and I am completely satisfied with the results.. It was easy to place and order, multiple choice of payment, great communication through the emails. The flowers were fresh and delivered in time. Thanks for your outstanding service!
My order says it has been delivered to the receiver(my girlfriend), saying they picked it up at 2:37pm this Saturday, but there was no sign of any delivery.
The receiver was home this entire time, there was no doorbell ring, it hasn't come.
I'm leaving this 1 star review here until the problem gets resolved, or I get a refund.
Edit: the delivery arrive, thanks!
Order number: 109561856

Reply from FloraPrima GmbH
Thank you very much for every much for your effort and nice work ... and special thanks for your patient and understanding ...
Kind regards .
Delivery was accurate and on time. Easy to order.
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