In short - FloraPrima didn't even attempt a delivery of my flowers, even though someone was waiting for the flowers all morning. I received a fake excuse that a wrong name was on the doorbell of the p... See more
Company replied
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In short - FloraPrima didn't even attempt a delivery of my flowers, even though someone was waiting for the flowers all morning. I received a fake excuse that a wrong name was on the doorbell of the p... See more
Company replied
Delayed delivery of flowers that were meant to arrive on birthday. And in addition to that the extra present and birthday card that I ordered to come with the flowers weren’t included in the package.... See more
Company replied
After the initial bouquet of flowers was not as expected , i contacted FloraPrima and they took care of the problem by initiating to ship a replacement flower bouquet at no cost and also send me a dis... See more
Company replied
They delivered the correct items on the scheduled date, and the quality of the flowers was beautiful. The customer service was also excellent!! they responded to emails very quickly. I will definit... See more
Company replied
Blumenversand - Blumen und Geschenke deutschland- und weltweit verschicken. Blumengrüsse einfach und bequem online versenden mit FloraPrima.
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Didderser Str. 28, 38176, Wendeburg, Germany
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I ordered the mystery bouquet. It was a hit. FloraPrima is my trusted choice for sending flowers to friends and family. I live in the USA and needed a company that delivers. Thank you guys!
Very good and quick service. The flowers were very fresh and as described.
BEST SERVICE EVER! Flowers always super fresh and excellent quality. I order from the US for delivery in Germany and was always happy with the outcome!
I only wished you could combine flowers and cake in 1 order to save double delivery cost plus have it delivered together.
I can only recommend this fabulous company!!!!
Easy to order. The notifications were very good and I am told the flowers were delightful. They arrived exactly on time.
Ordered a bouquet of flowers for a Saturday delivery and got a response stating they didn't find the person home, and the person now has to come pick the package themselves. I emailed them to try to reschedule the delivery but received no response whatsoever. I'd suggest to not order from these people unless you're ordering to a workplace.

Reply from FloraPrima GmbH
The ordering process was straightforward (even though I was ordering from another country) and the flowers were delivered on the day I requested.
The recipient says they were very attractive.
They received the wrong order, the flowers I sent were different and they received another letter...

Reply from FloraPrima GmbH
Excellent customer care and communication. The quality of the plants was, as always, outstanding.
Extremely disappointed with the quality as the flowers were already wilted upon arrival. As it was a valentines gift it was an awful experience to hand over flowers which were already almost dead. Would not recommend this experience to anybody else.

Reply from FloraPrima GmbH
I ordered flowers and a cake (they also promised a free vase and pack of sweets as it was a more expensive set of flowers) but only the flowers arrived. This meant we had a birthday without birthday cake.
But not only that, they never notified me that the cake, vase and sweets never got delivered. The birthday kid saw in the recite they included (even though I marked it as gift) that there should have been more and told me - which was embarrassing but also otherwise I would have never known!
I emailed they costumer service team and never got a reply! This was 3 weeks ago and I’m so disappointed, what a waste of money. AVOID.

Reply from FloraPrima GmbH
I thnk FloraPrima is a super service they deliver everywhere rock on!
Excellent service, fast efficient and wonderful quality
DO NOT ORDER HERE!!!! (GERMANY)
The delivery service put the flowers on the garden table that was FROZEN, as my mother was not at home but her neighbors were (so why not give it to them?!). But if that is not enough, the flowers were BROKEN and disarranged. Absolute disaster for 30 EURO. Unbelievable, i would just change my mind if their service would answer fast, but thats also not the case.

Reply from FloraPrima GmbH
A very close friend of mine needed an urgent OP and during this challenging time, where we cannot be close to the ones we love, I decided to send her flowers or a nice plant to her home as a sign of being there for her and virtually with her.
I prepared the order very fast and easy and after one day she got the plant :) - My friend was happily surprised and thankful, me too.
Great service!
Very nice service! The flowers delivered on the chosen day, without a delay. Highly recommend.
I have ordered flowers through FloraPrima GmbH for years which have been delivered to different recipients within Germany and it always turned out great. The order my mom received from me yesterday was embarrassing and did not look even close to what it is in their picture and in their description online! I wish I could attach photos. Very disappointing! Does not even deserve a one-star rating! And their customer service is the worst! I am very disappointed!

Reply from FloraPrima GmbH
I live in the UK and it was very easy to order, and pay for, the flowers.
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