Flint & Flame UK Reviews 

1,887
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 255 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction and loyalty regarding their overall purchases. Customers frequently praise the exceptional manufacturing quality, comfortable ergonomic handles, and long-lasting sharpness of the versatile kitchen knife collections. Many buyers note that these finely crafted tools remain sturdy and dependable through years of regular domestic cooking use. Some people also felt that the delivery service was consistently prompt and reliable, ensuring parcels arrived safely on time. Consumers additionally emphasized that customer support representatives were exceptionally helpful and managed replacement requests without any unnecessary fuss. Reviewers often mentioned that the beautifully presented products make wonderful gifts for family members on special occasions.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the outstanding craftsmanship,... See more

Quality

People report positive experiences with quality, expressing high satisfaction with the exceptional... See more

Service

Clients share positive opinions on service, frequently highlighting efficient communication and prompt... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting super fast shipping, secure... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting quick issue resolution and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product (corkscrew). Bought one at Tatton Food Fair a few years ago - this was a present for my son. Beautifully made & packaged, intetesting to see recent enhancements. Good communication about... See more

Rated 5 out of 5 stars

Recently became a fan of Flint&Flame knives, to be fair I’d had never heard of them before, but was introduced to them at the Royal Cornwall Show. So much was I impressed that I’ve bought a full set... See more

Rated 5 out of 5 stars

I'm thrilled with the Flint and Flame knives I own. Although I'm not a chef by trade, I have a few Flint and Flame professional chef knives, which stay incredibly sharp. The collection is wonderfully... See more

Rated 5 out of 5 stars

Don’t think I have ever had such good customer service! Super polite, professional and definitely going above & beyond anything I had expected. Puts Flint & Flame uk at the top of my list of companies... See more


Company details

  1. Knife Store
  2. also in
  3. Countertop Store
  4. Knife Manufacturing

Written by the company

Flint & Flame UK creates high-quality kitchenware and outdoor cooking products built to make cooking easier, more enjoyable, and consistently delicious. Known for our precision-made German steel knives with comfortable, well-balanced handles, we also offer a growing range of tools and equipment designed for serious home cooks and professionals alike. Alongside our award-winning knives, ranging from versatile chef’s knives to specialist fillet and boning blades, we also produce premium cookware and outdoor cooking solutions, including our popular wood-fired plancha. Perfect for grilling meat, fish, and vegetables with incredible flavour, it’s just one example of how we combine performance, durability, and style. Trusted by chefs, food lovers, and game enthusiasts who value tools that genuinely perform, Flint & Flame knives are built to last and backed by a 25yr guarantee. From the kitchen counter to the garden grill, our philosophy is simple: create quality equipment that feels great to use and delivers exceptional results. Whether you’re preparing a quick midweek meal or hosting a feast for family and friends, Flint & Flame’s knives, cookware, and outdoor products give you everything you need to cook with confidence, precision, and flair.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(1,887)

242 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I spoke to a real person (apologies

I spoke to a real person (apologies, I have forgotten his name , to order a knife for my nephew’s birthday.
I have previously bought several knives from Simon , at different country shows / events.
The knives are an excellent product , and I hope to invest in a few more as time goes by.
It was so straightforward, and pleasant to speak to two people, who really knew their business. Thank you.

7 January 2026
Flint & Flame UK logo

Reply from Flint & Flame UK

Thanks Avril for such a lovely review, we're so pleased our team were able to help you. We pride ourselves on our customer service and feel it is important to be able to speak with an expert member of our team when you need help or advice. We hope your nephew loved his gift.

Rated 5 out of 5 stars

I'm thrilled with the Flint and Flame…

I'm thrilled with the Flint and Flame knives I own. Although I'm not a chef by trade, I have a few Flint and Flame professional chef knives, which stay incredibly sharp. The collection is wonderfully versatile, and using them is a breeze. Delivery is consistently reliable, and now my family knows exactly what gifts to get me for birthdays and other occasions. I highly recommend these knives.

18 January 2026
Unprompted review
Rated 5 out of 5 stars

My knife broke

My knife broke, and we claimed under their warranty and it was replaced immediately with no problem

7 January 2026
Flint & Flame UK logo

Reply from Flint & Flame UK

Thank you David, whilst problems are rare, we stand by our 25yr warranty. We treat our customers as we would wish to be treated ourselves.

Rated 5 out of 5 stars

Great Quality

Long wait for delivery. So best to order in advance. If for a gift.
Quick and easy to order.
Great quality knives. Bought as gift.
As I've got the knives myself. Would highly recommend.

1 January 2026
Rated 5 out of 5 stars

Great quality knives

Great knives, this was a purchase to complete my set.
Quality knives which are ergonomically designed for ease of use and weighty and sharp enough to ease cutting.

31 December 2025
Rated 5 out of 5 stars

Flint and Flame always deliver

Flint and Flame always deliver.
Easy communication over the phone and hassle free request to replace a broken knife, down to the engraving on the handle.Will definitely use them again when I need another knife.

29 December 2025
Rated 5 out of 5 stars

Superb products

Superb products, used new knives for first time and absolute quality and as described. Well balanced, easy to slice variety of vegetables and meat. We have previously had another type of knife and these are great additions. Thoroughly recommend.

26 November 2025
Rated 4 out of 5 stars

A company worth supporting.

The product is great! The amazing offers for black friday alwaya make me a repeat customer. It's not 5 stars because the delivery wasn't on time and no reply to my email when I queried it which is disappointing as usually the Customer Services is spot on!

26 November 2025
Rated 5 out of 5 stars

Fantastic knives

Fantastic knives
I bought 2 in 2024 I added a third knife in 2025
I never realised how much easier work in the Kitchen would be.
Because of their packaging I have even gifted a further two knives.
Quick and efficient service as well

10 December 2025

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