Flint & Flame UK Reviews 

Easy to order and product perfectly presented in a Flint & Flame Box. We ordered the Bottle Opener/Cork Screw for a 21st, personalised with initials. Like all their knives it was beautiful made and I know it will be treasured by the young man. We have ordered several of their knives and always been impressed by the quality and service. Thank you.

Easy to order and quick delivery. We had a problem with a knife we bought last year so I contacted them online, sent photo and they organised a replacement the same day which we received three days later. Excellent customer service and so please with our recent order.

Great knives, great customer service

I've had flint and flames knives for 8 years now and they've always been excellent. Unfortunately one of them broke recently and the customer service team were excellent in arranging a replacement straight away. I also brought the 3 wheel sharpener, which is a massive step up from the single wheel version.

Excellent knives and a free knife sharpener

We’re currently looking for some new knives and had been considering Damascus ones, but spotted this company’s stand at the Christmas market. The greeting was somewhat unusual, not rude as such, just the kind of interaction that makes you wonder if you’ve accidentally walked up to the wrong stall.

There was food available for demonstrations, but none were offered. When we asked about prices, we were informed that the knives were expensive. This point was repeated with sufficient emphasis that we understood it fully. We were then shown a 20-piece set, accompanied by a joke about a special deal if we get 2. We do not require 40 knives, so this surprisingly didn’t influence us.

The whole interaction had a peculiar tone, which gave the impression that our age might have been taken as an indicator of our budget. All in all, an odd approach to sales.

fast service, knives excellent

I had bought a couple of knives at the Ideal Home Show. I was so impressed by the quality and sharpness of the knives that I decided to buy the next five knives to complete my set. I have been looking for a set of good quality knives for a long while. I think these knives will last me a lifetime.

It’s a great product beautifully made and presented delivered promptly

Great products and ordering process but they really need to sort the delivery. They bang on about how I.D is needed but on both occasions I've ordered this year, the parcel was abandoned on my doorstep with the 'contains blades' sticker in full view to the public. I did raise this to them the first time and was told they can't control what the courier does. I'd say not to add that sticker in that case or change what is advertised

Top quality products and services but very overpriced hence the need for huge discounts

Always easy to order.
Delivery always prompt.
Quality outstanding

Very good quality items that will last

Straight forward no nonsense purchase

Used online to order my knives Tex back soon after to confirming order and when to expect them to arrive and they arrived in three hour slot so well satisfied

Quality of goods. We have lots of knives from here and they are excellent quality and value.

Purchased a beautiful knife set with knife block in September 2025 at local festival and whilst a big investment at the time, worth every penny, they have been amazing and look and work just as well today, over a year later.
Additionally, the knife block didn’t work for us, so at the same local festival in 2025 we mentioned in passing to the company representative, looking to purchase an alternative to protect the knives in a drawer. They were genuinely disappointed that the knife block didn’t work and straight away organised knife covers to use in the drawer free of charge.

In summary, knife’s are well worth the investment and the aftercare was outstanding, highly recommend.

I've had two Flint & Flame knives for three years, used daily. They are still in excellent condition, hold a good edge, and the wooden handles still look pristine. They are without doubt the best knives I've ever bought and I would recommend them to anyone needing a seriously good knife.

I have several of the classic range of knives and they are fantastic quality and hold an amazing edge. Recently ordered another knife on line and the wrong one was delivered. One call fairly late in the day and the phone was answered straight away and a replacement sent same day which was delivered next day. Fantastic knives and customer service. Looking forward to completing my set.

In truth I actually had my first ever complaint with the quality of an item from Flint&Flame. However from the day I raised this the company has been excellent in resolving my issue and keeping me informed of progress. I remain a loyal customer because not only are the products top notch but clearly the service is too.