The UI, the instructions guiding you through the entire process are well made. Had no problems understanding anything. Payout arrived after having no luck with Wizzair directly. The fee was a bit h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I relied on Flightright on two different occasions, and got reimbursed for both! For one of the two, the procedure took almost 4 years. It was long but i got updates every few months from Flightright... See more
Company replied
They were very helpful throughout the whole process. Eurowings took months to respond and ultimately didn’t provide any reply, but Flightright stepped in and handled everything efficiently. Thanks to... See more
Company replied
It took us 3 days to get to Cancun, due to delays in Brussels and Frankfurt. Different airlines were involved and it was hard to track location of suitcases. Flightright managed to get us compensati... See more
Company replied
Company details
Flightright
Written by the company
- Claim your compensation now
- ✓ No Financial Risk You only pay if we win – our fee is charged only upon success I ✓ High Success Rate 99% success rate in court – we fight for your rights effectively Flight Compensation Experts I ✓ Over €600 million in compensation recovered for our clients.
Contact info
Germany
- www.flightright.com
4.7
Excellent
4K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I didn't believe I'd get any…
I didn't believe I'd get any compensation, but this company helped and provided it. Thank you so much!
20 August 2025
Reply from Flightright
Hello Yana,
Thank you very much for your kind words and the great review! We are glad to hear that we could help you with your flight issue. We look forward to assisting you with any flight difficulties in the future.
Best regards,
Your Flightright Team
Thank you very much for your help
Thank you very much for your help, all other compensation services said, I would get nothing for my case, but only you didn’t gave up! I would probably recommend you to all my friends who have problems with flights and use by myself (but hope I won’t have any more delays or cancellations 😁).
12 April 2026
Reply from Flightright
Hello Mariia Grigoreva,
Thank you very much for your kind words and wonderful review! We're delighted to have been able to help you when others couldn't. We truly appreciate your recommendation and hope your future flights are always smooth and on time.
Best regards,
Your Flightright Team
Reply from Flightright
Hello JLV,
Thank you for your kind words – we truly appreciate your feedback. We are very happy that we could assist you and that everything went smoothly to your satisfaction.
Best regards,
Your Flightright Team
Would recommend to anyone who has…
Would recommend to anyone who has experienced a delay with flights! A great, trustworthy service. I've used it multiple times :)
3 April 2026
Reply from Flightright
Hello Kyah,
Thank you very much for taking the time to leave a positive review. We are delighted that you were satisfied with our service and have trusted us multiple times. We are always here to support you with any future flight issues.
Best regards,
Your Flightright Team
The time spent is worth it
My friends told me that the provess will require time, so my expectations perfectly matched the reality. I am happy to receive my money back.
11 April 2026
Reply from Flightright
Hello Kateryna Guselnykova,
Thank you very much for your positive review! We are glad to hear that everything went smoothly and that you are satisfied with our service. Wishing you a punctual and stress-free next trip!
Best regards,
Your Flightright Team
My case was 4 years old
My case was 4 years old, and to be honest I had forgotten about it. Until I had gotten a mail to fill in my bank information to get the claim amount that flight right got on my behalf.
I recommend.
11 April 2026
Reply from Flightright
Hello Nicky B.,
Thank you very much for your kind words and great review! We are glad to hear that we could assist you with your claim. We look forward to helping you again with any future flight issues.
Best regards,
Your Flightright Team
Excellent service
What a great, reliabke and fast response from flight right. Still cannot believe it that I was conpensated for the hard time have had from the airline that has never responded to my emails. Defi iyely flightright team is effective and highly recommended.
8 April 2026
Reply from Flightright
Hello ALEXANDROS PALIOKAS,
Thank you for taking the time to leave such a positive review. We are delighted to hear that you were compensated and that our team was able to respond quickly and effectively. We look forward to assisting you with any future flight issues.
Best regards,
Your Flightright Team
Reply from Flightright
Thank you for your feedback.
Our service operates on a no win, no fee basis, meaning fees are only applied when a claim has been successfully recovered, in line with the agreed terms.
We appreciate you taking the time to share your comments.
Everything was so smooth and…
Everything was so smooth and straightfrward. Great support!
14 February 2026
Reply from Flightright
Hello Borut Jerman,
Thank you for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.
Best regards,
Your Flightright Team
Reply from Flightright
Hello Jose Orozco,
Thank you for taking the time to leave a positive review. We are delighted that you were satisfied with our service and look forward to assisting you with any future flight issues.
Best regards,
Your Flightright Team
Useless service - major letdown
These guys used to take matters seriously, but there has been a marked decline in customer service.
They only update when you chase them. After 2.5 years of waiting and waiting, with them claiming that they would be the ones to update me on any developments, 14 months since their last contact, they just replied to tell me they had decided not to pursue the case in spite of initially claiming 99% success rates, and indicating that there had been a clear breach by the airline, resulting in a demand for €809.
The sceptic in me tells me they settled for a small payment themselves direct from Ryanair.
Dreadful communication, very poor representation, and never again will I engage their non-existent services.
6 April 2026
Unprompted review
Reply from Flightright
Thank you for your feedback.
We understand your disappointment with the outcome of your claim. Each case is assessed individually, and following a full review, a decision was made not to proceed further with this matter.
We appreciate you taking the time to share your experience.
negotiating really???
Apperently they are negotiating already for 3 years...but nothing happened. Yes they could increased their marketing budget and made a very fancy website but during 3 years nothing happened...their lawyer(s?) has other things to do? probably having a good time on Ibiza or other expensive holidays locations with all the money they easily received, doing nothing...
5 April 2026
Unprompted review
Reply from Flightright
Thank you for your feedback.
We understand your frustration regarding the time this appears to have taken. We haven’t been able to locate a case based on the details provided in your review.
I’d be happy to look into this further for you. Please reply to your existing case email or share your case reference so I can investigate and provide an update.
They give me back my money from the…
They give me back my money from the airline that I was buying tickets but the flight was canceled and they didn’t give me any money but Flightright helped me get my money. Thanks for your help and support
1 April 2026
Reply from Flightright
Hello Falah Karur,
Thank you for taking the time to leave such a positive review. We are very glad that we could help you get your money back and support you through the process. We look forward to assisting you again with any future flight issues.
Best regards,
Your Flightright Team
Thought it was a scam at first
Thought it was a scam at first and decided to play along. When I gave them my PayPal, I suddenly got my money. Thanks 🙏
16 March 2026
Reply from Flightright
Hallo Frank Hoytink,
vielen Dank für Ihre positive Bewertung! Schön zu hören, dass alles reibungslos funktioniert hat und Sie mit unserem Service zufrieden waren. Auf eine pünktliche und sorgenfreie nächste Reise!
Mit besten Grüßen,
Ihr Flightright Team
Thank You
Very good communication, very quick service and very good company. Im satisfied with this experience and will be back if something similar happen to me ( 5 hours delay )
1 April 2026
Reply from Flightright
Hello Darko,
Thank you for your kind words – we truly appreciate your feedback. We are very pleased that we were able to support you and that everything met your expectations.
Best regards,
Your Flightright Team
Reply from Flightright
Hello Joanne Louise Cross,
Thank you very much for taking the time to write such a positive review. We are delighted to hear that you appreciated the communication throughout the process. We look forward to assisting you again with any future flight issues.
Best regards,
Your Flightright Team
Reply from Flightright
Hello Svetoslav Ivanov,
Thank you very much for your positive feedback! We are glad to hear that everything went smoothly and that you were satisfied with our service. Wishing you a punctual and worry-free next trip!
Best regards,
Your Flightright Team
Review
I stumbled upon flightright as an Instagram and didn’t think much of it but decided to try. Turns out rebooking isn’t a compensation and they managed to get me some money back! Even though they said claims could take up to a few months, my case was sorted within 10 days. Would recommend :)
25 March 2026
Reply from Flightright
Hello Petra,
Thank you for your kind words and the great review! We’re glad to hear that we could help you get some money back and that your case was resolved quickly. We look forward to assisting you with any future flight issues.
Best regards,
Your Flightright Team
Perfect and easy
15 March 2026
Reply from Flightright
Hello Raluca Laura Neacsu,
Thank you very much for your positive review! We are glad to hear that everything went smoothly and that you were satisfied with our service. Here’s to a punctual and worry-free next trip!
Best regards,
Your Flightright Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.