I relied on Flightright on two different occasions, and got reimbursed for both! For one of the two, the procedure took almost 4 years. It was long but i got updates every few months from Flightright... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They were very helpful throughout the whole process. Eurowings took months to respond and ultimately didn’t provide any reply, but Flightright stepped in and handled everything efficiently. Thanks to... See more
Company replied
It took us 3 days to get to Cancun, due to delays in Brussels and Frankfurt. Different airlines were involved and it was hard to track location of suitcases. Flightright managed to get us compensati... See more
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Thank you very much for your help, all other compensation services said, I would get nothing for my case, but only you didn’t gave up! I would probably recommend you to all my friends who have problem... See more
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Company details
Flightright
Written by the company
- Claim your compensation now
- ✓ No Financial Risk You only pay if we win – our fee is charged only upon success I ✓ High Success Rate 99% success rate in court – we fight for your rights effectively Flight Compensation Experts I ✓ Over €600 million in compensation recovered for our clients.
Contact info
Germany
- www.flightright.com
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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I am very happy to have used this
I am very happy to have used this company's services in my dispute with the airline that denied my claim and refused to comply with EU regulations. I will definitely turn to you again if needed, and I have already recommended you to my friends.
25 December 2025
Reply from Flightright
Hello Inara Jurkevica,
Thank you very much for your kind words – we really appreciate your feedback. We are very pleased that we could support you and that everything met your satisfaction.
Best regards,
Your Flightright Team
I received 1800€ for my claim for a…
I received 1800€ for my claim for a Volotea delayed flight. The website is very fluid and simple to use! I recommend!!
9 April 2026
Reply from Flightright
Hello Mickael Scheld,
Thank you for your kind words – we truly appreciate your feedback. We are very happy that we could assist you and that everything went to your satisfaction.
Best regards,
Your Flightright Team
Reply from Flightright
Hello mohamamd rababah,
Thank you for taking the time to leave such a positive review. We are very pleased to hear that we were able to secure the exact compensation promised to you. We look forward to assisting you with any future flight issues.
Best regards,
Your Flightright Team
Reply from Flightright
Hello Théo Sauvage,
Thank you for taking the time to leave us such a great review. We are delighted that you had a perfect experience with our service. We look forward to assisting you again with any future flight issues.
Best regards,
Your Flightright Team
Flight right made claiming easy…
Claiming through flight right was so easy. Each step is straight forward, and once submitted, they kept me informed. The process from filling out the form to compensation was completed in under a month. Thank you
9 March 2026
Reply from Flightright
Hello Mar B,
Thank you very much for taking the time to leave such a positive review. We are delighted to hear that the process was straightforward and that you were kept well informed throughout. It’s wonderful that your claim was completed quickly, and we truly appreciate your kind words.
Best regards,
Your Flightright Team
Reply from Flightright
Hello Luca Reggiani,
Thank you very much for your kind words – we truly appreciate your feedback. We are delighted that we could support you and that everything went to your satisfaction.
Best regards,
Your Flightright Team
Reply from Flightright
Hello Emanuele Radici,
Thank you very much for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything was to your satisfaction.
Best regards,
Your Flightright Team
I didn't believe I'd get any…
I didn't believe I'd get any compensation, but this company helped and provided it. Thank you so much!
20 August 2025
Reply from Flightright
Hello Yana,
Thank you very much for your kind words and the great review! We are glad to hear that we could help you with your flight issue. We look forward to assisting you with any flight difficulties in the future.
Best regards,
Your Flightright Team
Thank you very much for your help
Thank you very much for your help, all other compensation services said, I would get nothing for my case, but only you didn’t gave up! I would probably recommend you to all my friends who have problems with flights and use by myself (but hope I won’t have any more delays or cancellations 😁).
12 April 2026
Reply from Flightright
Hello Mariia Grigoreva,
Thank you very much for your kind words and wonderful review! We're delighted to have been able to help you when others couldn't. We truly appreciate your recommendation and hope your future flights are always smooth and on time.
Best regards,
Your Flightright Team
Reply from Flightright
Hello JLV,
Thank you for your kind words – we truly appreciate your feedback. We are very happy that we could assist you and that everything went smoothly to your satisfaction.
Best regards,
Your Flightright Team
Would recommend to anyone who has…
Would recommend to anyone who has experienced a delay with flights! A great, trustworthy service. I've used it multiple times :)
3 April 2026
Reply from Flightright
Hello Kyah,
Thank you very much for taking the time to leave a positive review. We are delighted that you were satisfied with our service and have trusted us multiple times. We are always here to support you with any future flight issues.
Best regards,
Your Flightright Team
The time spent is worth it
My friends told me that the provess will require time, so my expectations perfectly matched the reality. I am happy to receive my money back.
11 April 2026
Reply from Flightright
Hello Kateryna Guselnykova,
Thank you very much for your positive review! We are glad to hear that everything went smoothly and that you are satisfied with our service. Wishing you a punctual and stress-free next trip!
Best regards,
Your Flightright Team
My case was 4 years old
My case was 4 years old, and to be honest I had forgotten about it. Until I had gotten a mail to fill in my bank information to get the claim amount that flight right got on my behalf.
I recommend.
11 April 2026
Reply from Flightright
Hello Nicky B.,
Thank you very much for your kind words and great review! We are glad to hear that we could assist you with your claim. We look forward to helping you again with any future flight issues.
Best regards,
Your Flightright Team
Excellent service
What a great, reliabke and fast response from flight right. Still cannot believe it that I was conpensated for the hard time have had from the airline that has never responded to my emails. Defi iyely flightright team is effective and highly recommended.
8 April 2026
Reply from Flightright
Hello ALEXANDROS PALIOKAS,
Thank you for taking the time to leave such a positive review. We are delighted to hear that you were compensated and that our team was able to respond quickly and effectively. We look forward to assisting you with any future flight issues.
Best regards,
Your Flightright Team
Reply from Flightright
Thank you for your feedback.
Our service operates on a no win, no fee basis, meaning fees are only applied when a claim has been successfully recovered, in line with the agreed terms.
We appreciate you taking the time to share your comments.
Everything was so smooth and…
Everything was so smooth and straightfrward. Great support!
14 February 2026
Reply from Flightright
Hello Borut Jerman,
Thank you for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.
Best regards,
Your Flightright Team
Reply from Flightright
Hello Jose Orozco,
Thank you for taking the time to leave a positive review. We are delighted that you were satisfied with our service and look forward to assisting you with any future flight issues.
Best regards,
Your Flightright Team
Useless service - major letdown
These guys used to take matters seriously, but there has been a marked decline in customer service.
They only update when you chase them. After 2.5 years of waiting and waiting, with them claiming that they would be the ones to update me on any developments, 14 months since their last contact, they just replied to tell me they had decided not to pursue the case in spite of initially claiming 99% success rates, and indicating that there had been a clear breach by the airline, resulting in a demand for €809.
The sceptic in me tells me they settled for a small payment themselves direct from Ryanair.
Dreadful communication, very poor representation, and never again will I engage their non-existent services.
6 April 2026
Unprompted review
Reply from Flightright
Thank you for your feedback.
We understand your disappointment with the outcome of your claim. Each case is assessed individually, and following a full review, a decision was made not to proceed further with this matter.
We appreciate you taking the time to share your experience.
negotiating really???
Apperently they are negotiating already for 3 years...but nothing happened. Yes they could increased their marketing budget and made a very fancy website but during 3 years nothing happened...their lawyer(s?) has other things to do? probably having a good time on Ibiza or other expensive holidays locations with all the money they easily received, doing nothing...
5 April 2026
Unprompted review
Reply from Flightright
Thank you for your feedback.
We understand your frustration regarding the time this appears to have taken. We haven’t been able to locate a case based on the details provided in your review.
I’d be happy to look into this further for you. Please reply to your existing case email or share your case reference so I can investigate and provide an update.
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