Banner for Flightright

Flightright Reviews 4,041

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 943 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the company's effectiveness in securing compensation and refunds for delayed or canceled flights. Many appreciate the professional handling of their claims, noting that the company takes care of all the necessary communication with airlines, making the process stress-free and ultimately successful. However, some customers have expressed dissatisfaction with the response times and communication, citing instances of slow updates, automated replies, or a lack of clear explanations regarding their case status. A few people also mentioned lengthy waiting periods for compensation, with some cases taking several years to resolve, and a small number of customers reported issues with receiving their compensation in their local currency or experiencing a decline in customer service over time.

What people talk about most

Service

People report positive experiences with service, often highlighting its efficiency and professionalism. Many... See more

Claim

Customers consistently note positive experiences with claim. Many reviewers praise the ease of registering... See more

Refund

Reviewers mention positive feedback about refund. Customers report receiving compensation for delayed or... See more

Response time

Reviewers highlight ambiguous aspects of response time. Many customers praise the quick response times, with... See more

Customer service

Consumers find customer service to be positive. Many customers appreciate being kept informed about progress... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The UI, the instructions guiding you through the entire process are well made. Had no problems understanding anything. Payout arrived after having no luck with Wizzair directly. The fee was a bit h... See more

Rated 5 out of 5 stars

I relied on Flightright on two different occasions, and got reimbursed for both! For one of the two, the procedure took almost 4 years. It was long but i got updates every few months from Flightright... See more

Company replied

Rated 5 out of 5 stars

They were very helpful throughout the whole process. Eurowings took months to respond and ultimately didn’t provide any reply, but Flightright stepped in and handled everything efficiently. Thanks to... See more

Company replied

Rated 5 out of 5 stars

It took us 3 days to get to Cancun, due to delays in Brussels and Frankfurt. Different airlines were involved and it was hard to track location of suitcases. Flightright managed to get us compensati... See more

Company replied


Company details

  1. Legal Services

Flightright

Written by the company

Claim your compensation now
✓ No Financial Risk You only pay if we win – our fee is charged only upon success I ✓ High Success Rate 99% success rate in court – we fight for your rights effectively Flight Compensation Experts I ✓ Over €600 million in compensation recovered for our clients.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Flightright logo

Reply from Flightright

Hello Dhrubajyoti Guha,

Thank you very much for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

It was very quick

It was very quick, very professional, easy and clear

30 April 2026
Flightright logo

Reply from Flightright

Hello Darko Lukic,

Thank you very much for your positive review! We are glad to hear that everything went smoothly and you were satisfied with our service. Wishing you a punctual and worry-free next trip!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Easy and fast

Easy and fast. Thank You very much!

28 April 2026
Flightright logo

Reply from Flightright

Hello Liena Pavlovska,

Thank you very much for your kind words – we really appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

seamless

Very efficient and seamless—compensation was processed and received without delay.

5 May 2026
Flightright logo

Reply from Flightright

Hello Chris,

Thank you for your kind words – we truly appreciate your feedback. We are delighted that we could support you and that everything proceeded to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

So Quick and helpful service

So Quick and helpful service. Thanks

17 April 2026
Flightright logo

Reply from Flightright

Hello Monika Ahras,

Thank you for your kind words – we really appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Thank you so much for helping to get…

Thank you so much for helping to get what I lost .

5 May 2026
Flightright logo

Reply from Flightright

Hello Morad Tajja,

Thank you very much for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Great service, would recommend to use!

Great service, good communication and actually was paid out decent amount of money.

30 April 2026
Flightright logo

Reply from Flightright

Hello Kersti Ludvig,

Thank you very much for your positive review. We are delighted that you were satisfied with our service and the communication. We look forward to supporting you again with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Very easy, Step by Step

Very easy, Step by Step.

Everything is well explained!

Can only recommend it

26 March 2026
Flightright logo

Reply from Flightright

Hello Lina Keck,

Thank you very much for your kind words – we truly appreciate your feedback. We are very glad that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Flight Right was an incredible service…

Flight Right was an incredible service to get money back from BA for cancelling a sprout. They made the claim, kept me up to date and got a refund. Amazing job.

1 May 2026
Flightright logo

Reply from Flightright

Hello Leon from London,

Thank you for your kind words – we truly appreciate your feedback. We are delighted that we could assist you and that everything met your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Best service

Thank you for it.

24 April 2026
Flightright logo

Reply from Flightright

Hello Jakub Mares,

Thank you very much for your kind words – we truly appreciate your feedback. We are very pleased that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Transparency and fast communication

Transparency and fast communication. I really recommend this service.

6 March 2026
Flightright logo

Reply from Flightright

Hello Isabella Pereira,

Thank you very much for your kind words – we truly appreciate your feedback. We are delighted that we could support you and that everything met your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Recieved 384euro claim fromflight…

Recieved 384euro claim fromflight right.
Thank you so much. I am happy to recommend about your services to my family and friends

10 August 2025
Flightright logo

Reply from Flightright

Hello Natasha Bisht,

Thank you very much for your kind words and the great review! We are glad to hear that we could help you with your flight issue. We look forward to assisting you again with any future flight difficulties.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

worthy

easy, reliable, worthy
thank you for doing this

1 May 2026
Flightright logo

Reply from Flightright

Hello MB,

Thank you for your kind words – we really appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Im very happy

Im very happy. Didn't believe I will get anything after my flight was cancelled. But less and in 2 weeks I got money in my bank account. 🙂

4 May 2026
Flightright logo

Reply from Flightright

Hello Ieva Goba,

Thank you very much for taking the time to leave such a positive review. We are delighted to hear that you received your compensation quickly and that we could help you after your flight was cancelled. We look forward to supporting you again with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Whole process was very efficient and…

Whole process was very efficient and short, without additional complication.

12 April 2026
Flightright logo

Reply from Flightright

Hello Sasa,

Thank you for taking the time to leave us such a positive review. We are very pleased to hear that the entire process was efficient and straightforward for you. We look forward to assisting you again with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Kind, clear and continue follow to the process

The complete follow of the process, all the steps to follow are easy and friendly. All the people who was in contact were clear and kind.

2 May 2026
Flightright logo

Reply from Flightright

Hello Valeria Pérez,

Thank you very much for your kind words – we truly appreciate your feedback. We are delighted that we could support you and that everything met your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars
Flightright logo

Reply from Flightright

Hello Bijan Bahmanian,

Thank you for your kind words – we really appreciate your feedback. We are very pleased that we were able to support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

TRUST -> FLIGHTRIGHT

Hello Ppl. I´m living proof that FlightRight does what they pretend to do! Got my payment today ( went really quick! ). Without 'em I would have had no idea about my rights as an airline customer. I'm thankful for that. Do the same, claim your dues!

30 April 2026
Flightright logo

Reply from Flightright

Hello DENIS,

Thank you for taking the time to leave such a positive review. We are very pleased to hear that you received your payment quickly and that we could help you understand your rights as an airline customer. We look forward to supporting you again with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

They were very helpful throughout the whole process. Eurowings took months to respond and ultimately didn’t provide any reply, but Flightright stepped in and handled everything efficiently

They were very helpful throughout the whole process. Eurowings took months to respond and ultimately didn’t provide any reply, but Flightright stepped in and handled everything efficiently. Thanks to their support, my claim was successfully resolved without any stress on my side. I’m very satisfied with the service.

30 April 2026
Flightright logo

Reply from Flightright

Hello Carolina R,

Thank you very much for your positive review! We are glad to hear that everything went smoothly and that you were satisfied with our service. Wishing you a punctual and worry-free next trip!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Very good 👍 every time I receive money…

Very good 👍 every time I receive money (2 times) every time I received email with time etc I can recommend this website!

15 April 2026
Flightright logo

Reply from Flightright

Hello Marzena Balazy,

Thank you very much for your kind words and the great review! It's wonderful to hear that we could assist you with your flight issues and keep you informed throughout the process. We appreciate your recommendation and look forward to helping you with any future flight problems.

Best regards,
Your Flightright Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look