I received a call stating my account had been compromised, I got a bad feeling, so I hung up and called 1st Tech. I spoke to Evelyn Castellanos and she was able to confirm that my account was ok, but... See more
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See what reviewers are saying
Sunjay helped to clarify why transfer by me wasn’t working for $387.00 when two other large deposits were successful transfer by me. Dug deep for answers, I have already submitted form to change depos... See more
Drew Peters made my experience so helpful. I kid you not, he was able to answer my questions and give me a clearer understanding on improving my account. A+ in my opinion. Debbie
Alyssa was very helpful in explaining my options for a personal loan. She didn't rush me to make a decision to apply. She was very personal and professional.
Company details
- Federal Credit Union
- also in
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - Cornell Road
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
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About us
Community commitment
Contact
Contact info
5860 Northeast Cornell Road, 97124, Hillsboro, OR, United States
- +1 855-855-8805
4.9
Excellent
227 reviews
Asks customers to review
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Excellent customer service
First of all, I am a senior citizen. I am the authorized representative on an account for my disabled son who continues to talk in the background and doesn’t let me concentrate on the topic I called regarding his account. She was amazing, kind, patient with us both. You hired an excellent representative.
15 December 2025
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Great Bank!
Queenie was very helpful and friendly. Answered my questions, very Happy with my experience at First Tech today.
11 December 2025
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Hashim Hunaidi for excellent customer…
Hashim Hunaidi for excellent customer service @ First tech.
11 December 2025
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Hashim Hunaidi and Michelle Rice were…
Hashim Hunaidi and Michelle Rice were fantastic in helping me with a potential fraud alert to my debit account. I cant thank them enough for the prompt and very proffesional help in solving this issue.
11 December 2025
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Response to banking inquiry
The credit union customer representative was immediately available and professional, able to discuss my banking needs. With the information, I was able to make a critical banking/investment decision by hearing the bank could handle my request. The bank is one of the largest credit unions in the US and has offices across the US. They are forward thinkers
28 November 2025
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Hashim and Queenie are amazing!
Both Hashim and Queenie provided excellent service! They patiently answered all of our questions, and took care of everything on the same visit. We were very happy and would recommend them to anyone.
19 November 2025
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Excellent Customer service!
Customer service by Queenie and Hashim were excellent! They were knowledgeable, friendly and looked out for our best interest! The whole experience was very great! Looking forward to working with them in the future.
19 November 2025
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Karen did a great job
18 November 2025
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
First Tech Federal Credit Union outstanding experience
I recently had the pleasure of interacting with Chris Ray, a representative from First Tech Federal Credit Union, and I can confidently say it was an outstanding experience. He was incredibly knowledgeable and took the time to understand my needs, offering tailored recommendations that were spot on.
His communication was clear, and he didn’t mind explaining concepts to me multiple times until I completely understood them. I appreciated his willingness to go the extra mile to ensure I was satisfied with my financial decisions. I left the interaction feeling valued and secure about my investment.
If you are in need of financial guidance, I highly recommend contacting Chris.
3 November 2025
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Response to questions was easy to…
Response to questions was easy to understand. Explained alternatives. Good follow through on requested changes.
12 November 2025
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Teshia Nelson from First Tech Credit…
Teshia Nelson from First Tech Credit Union in Hillsboro, Oregon, went above and beyond to ensure my checking and savings accounts were set up for maximum financial benefit. Her clear communication, attention to detail, and genuine care for her clients made the entire process seamless. I'm incredibly grateful for her help and would wholeheartedly recommend her to others!
6 November 2025
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Ms Phu's excellent service.
Ms. Phu was very helpful in resolving all the problems I had with the banking fraud incident I had last week. She also set up a new account to transfer my old account to the new one and was able to get into my online banking once everything was cleared a processed. I was very impressed with the service I got.
5 November 2025
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Great service
My premier banking rep (Hashim) is great - knowledgeable and always efficiently gets things completed.
3 November 2025
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Velle is amazing person that support…
Velle is amazing person that support all of my family today getting auto loan and 1% discount. And credit card for my parents with no international transaction fee:)
23 October 2025
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
I called the 1-800 number for First…
I called the 1-800 number for First Tech and got a real person within seconds. The support person walked through my question very efficiently and we got to the bottom of my issue after some going back and forth. I am a Guardian and was unable to login using my own login. Then when we solved my issue, she made a suggestion on my account to get me a higher interest rate by changing my checking accounts to First Rewards Checking. Great interaction. I was very pleased and was able to get on with my day. Thank you First Tech! ~ Heather B.
14 October 2025
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Velle Galutera was very helpful with…
Velle Galutera was very helpful with giving information about my inquiry on car loan.
9 October 2025
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Queenie was a great help through the…
Queenie was a great help through the process of getting my first credit card. I really appreciate all her inside into everything.
22 September 2025
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Marie Hensley
Marie Hensley provided excellent customer service. She was extremely knowledgeable of the credit unions products and my questions were answered honestly.
7 October 2025
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
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