This was my first order from Firestorm Games, who were highly recommended to me by friends. I bought a copy of the new Warhammer 40k Armageddon box set, which was competitively priced, well... See more
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Review summary
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My first time shopping with Firestorm and their website promised item shipped same day if ordered before 3pm I think. This is excellent as a number of other FLGS can sometimes take days to ship items... See more
Purchased a game published in 2024 that is now extremely rare. The game was excellently priced. Seller communication was great all round. Well packaged in cardboard, bubble wrap and black plastic the... See more
Great range of stock at excellent prices. Gundam kit dispatched quickly, well protected and arrived in perfect condition. Will happily buy from again.
Company details
Written by the company
We are an independent tabletop games retailer with over 15 years of experience. We have 6 stores based in Cardiff, Newport, Bridgend and Merthyr Tydfil in South Wales, Swindon and Gloucester. Cardiff is based within a 5 minute walk from Cardiff Central Station. Situated inside the South Wales Gaming Centre which has over 70 gaming boards and a licensed bar, the ideal venue for you to play and meet like-minded gamers and build on the ever growing gaming community in South Wales. Our Newport store is situated inside Tesco Extra in Newport Retail Park, perfect for buying milk and Space Marines in one shop! Bridgend and Merthyr are high street store as are Swindon and Gloucester. All stores have designated organised play space. All six stores support all of the major table top board games, card games, miniatures games and more... Come down and see us, we are not just the place to buy, but the place to play!
Contact info
15 Trade Street, CF10 5DT, Cardiff, United Kingdom
- 02920 227117
- sales@firestormgames.co.uk
- www.firestormgames.co.uk
4.9
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
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Recent Lego Order
Consistent email updates and very fast shipping, item arrived well packaged and very safe!
18 June 2026
Fantastic
Fantastic, It was expected to arrive in 3 to 5 days and actually arrived in less than 2.
13 June 2026
Good experience
Good experience, no issues at all sith delivery and for Northern Ireland that happens more than you’d think.
17 June 2026
Great service...my order arrived nice…
Great service...my order arrived nice and promptly...it was well protected by the packaging and I had a great fathers day gift...well done, can't fault the whole process✔️
17 June 2026
My order arrived on day of release
My order arrived on day of release, it was packaged well, the communication was good, really great experience.
17 June 2026
First class company
Have used firestorm games before and as
usual fast efficient first class service.
15 June 2026
Nine months?!
It took nine months for my order to be delivered. It was quite a pleasant surprise to receive the dispatched notification because I'd honestly forgotten about it, so credit for that (though I very much doubt that was the thought behind it). Seriously, though, nine months?! What's all that about? From conception to birth, both my kids arrived quicker.
15 June 2026
Reply from Firestormgames
Hi Steve, thanks for the feedback, apologies it took an age for your item to come back into stock, yes thats an extraordinary length of time... Looking into your order, it was a genuine supplier out of stock that has been on backorder with them all this time, the good news is that we didn't forget and we shipped as soon as it arrived with us. I hope your kids are doing well ;) If we can be of further assistance please let us know, Regards Rob.
Rapid fast delivery
Rapid fast delivery, well packed goods and great prices. What is not to like?
15 June 2026
Firestorm games is brilliant
Firestorm games is brilliant, I buy from them whenever I can. My go to shop for malifaux, fast dispatch and great service for delivery.
13 June 2026
Good experience
The only shop I could find with the Squishy Dumplings stocked. Was a genuine product with fast postage. Thank you!
13 June 2026
Brilliant service as usual
Brilliant service as usual. Changed my order at the last minute and got my order in two days and the out of stock item within a few days
11 June 2026
Great trustworthy site
10 June 2026
I couldn't get to the actual shop
I had planned to call in the shop for the game but couldn't because of time. I called in as I had previously reserved it and explained. I was told I could get it on line which I did and I hope the Gloucester branch is credited with the sale. The delivery was fast and I am very pleased with the game.
8 June 2026
Thanks guys for the fast delivery
Thanks guys for the fast delivery. Your prices are great. Keep up a good work you have earned my trust. 😊
1 June 2026
Excellent service
Excellent service. Packaged very well protected against damage and the order was processed and delivered quickly and safely
Will use again
5 June 2026
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