FileRight.com Reviews 

98
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very easy to navigate, making it simple to complete paperwork and handle legal documents. Many individuals strongly appreciate the clear guidance and incredibly helpful support provided by the professional team throughout the entire filing process. Some reviewers were not happy with the overall experience, noting that certain parts of the service felt confusing or that managing specific details like photos caused unnecessary stress. A few users also felt that the overall assistance provided was merely average rather than truly exceptional.

What people talk about most

User experience

Users describe satisfaction with the user experience, frequently highlighting that the website is easy to use... See more

Service

Customers consistently note positive experiences with service, highlighting great support, fast assistance,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to file legal documents. File Right had all the sources to do everything on one website. Easy to follow instructions on what to do next and what to send forward. All came in a neatly folder very... See more

Company replied

Rated 5 out of 5 stars

I am so glad I chose to use FileRight.com for my US citizenship application. The lawyer who helped me was very clear and efficient about what I needed to do, and he helped me get the right papers to... See more

Company replied


Company details

  1. Legal Services
  2. also in
  3. Immigration Attorney
  4. Law Firm

Written by the company

We provide online “do-it-yourself” software and lawyer review services to help you properly complete the immigration application process.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.5

All reviews

(98)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Great Service, easy to use

25 August 2026
FileRight.com logo

Reply from FileRight.com

Thank you for your wonderful review! We’re glad you found FileRight easy to use and had a great experience with our service!

Rated 3 out of 5 stars

Fair experience

Service was neither great nor awful.

24 August 2026
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Reply from FileRight.com

Thank you for your feedback. We appreciate you sharing your experience with us. We’re always working to improve our service and hope we can provide an even better experience in the future.

Rated 5 out of 5 stars

Quick and easy

17 August 2026
FileRight.com logo

Reply from FileRight.com

Thank you for your wonderful review! We're glad you found the process quick and easy. We appreciate you choosing FileRight!

Rated 3 out of 5 stars

It was stressful getting to pictures…

It was stressful getting to pictures right

15 August 2026
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Reply from FileRight.com

Thank you for your feedback. We’re sorry the photo portion of the process was stressful. We’re actively working to make this part of the experience easier, and we appreciate you sharing your feedback with us.

Rated 5 out of 5 stars

Its was easy to do i just read along…

Its was easy to do i just read along and follow my instructions thanks for the help

14 August 2026
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Reply from FileRight.com

Thank you for your wonderful review! We're glad you found the process easy to follow. We appreciate your kind words and thank you for choosing FileRight!

Rated 5 out of 5 stars

Easy to understand

Easy to understand

14 August 2026
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Reply from FileRight.com

Thank you for your review! We're glad you found the process easy to understand. We appreciate you choosing FileRight!

Rated 5 out of 5 stars

Good system

Was very friendly and easy to do the process. I like it.

10 August 2026
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Reply from FileRight.com

Thank you for your wonderful review! We're so glad you found the process easy to use and user-friendly. Thank you for choosing FileRight!

Rated 5 out of 5 stars

Fast and easy to process

Fast and easy to process

9 August 2026
FileRight.com logo

Reply from FileRight.com

Thank you for your wonderful review! We're glad to hear you found the process fast and easy. Thank you for choosing FileRight!

Rated 4 out of 5 stars

Fairly easy

Fairly easy. Thanks

6 August 2026
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Reply from FileRight.com

Thank you for the review! We are glad you found it easy. Thanks for choosing Fileright!

Rated 5 out of 5 stars

Excellent customer service

Frank was very patient, kind in helping me through the process. Thank you very much for helping me with the replacement of my certificate

4 August 2026
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Reply from FileRight.com

Thank you so much for the 5-star review! We’re thrilled to hear that Frank was patient and helpful as you navigated the process of replacing your certificate. We’ll be sure to pass along your kind words to him! Thanks for trusting FileRight! 😊

Rated 5 out of 5 stars

Easy Renewal

On - line program was super easy to fill out, plus you have a chat bot that helps and I needed its help. Good Job!

3 August 2026
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Reply from FileRight.com

Thank you for your wonderful review! We're so glad to hear you found the renewal process easy and that our chat assistant was helpful along the way. We appreciate your support and thank you for choosing FileRight!

Rated 1 out of 5 stars

3835

Greencard holder

30 July 2026
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Reply from FileRight.com

We apologize for any difficulty you experienced with your Green Card renewal application. We are committed to making things right, and a member of our support team will reach out via phone or email to assist you.

Rated 5 out of 5 stars

Fast and very easy to use

Easy to fill out and very fast to fill out

29 July 2026
FileRight.com logo

Reply from FileRight.com

Thank you so much for the 5-star review! We're thrilled to hear that the application was both fast and easy for you to prepare. Thanks for choosing FileRight! 😊

Rated 3 out of 5 stars

The info regarding the Permanent…

The info regarding the Permanent resident card says that you can copy both front and back on the one sheet but that is not the case for the evidence section.

28 July 2026
FileRight.com logo

Reply from FileRight.com

Thank you for sharing your feedback with us! We want to make sure all of our instructions and upload sections are as clear and smooth as possible. We’d love to learn a bit more about what you ran into so we can fix it, so our team is reaching out to your email directly. Thank you for choosing FileRight!

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