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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, noting their positive impact on sleep, anxiety, and pain relief. Many appreciate the organic nature and third-party testing, which builds trust in the brand. The customer service is frequently highlighted as outstanding, with reviewers describing staff as responsive, helpful, friendly, and personable. People also value the company's transparency and genuine concern for their customers. Consumers often mention the efficiency of the service, including quick shipping and a reliable "Subscribe and Save" program. The company's ability to provide effective alternatives for various needs, from children's anxiety to adult aches and pains, is also a recurring theme.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the products for... See more

Quality

Customers consistently note positive experiences with product quality. Many reviewers highlight the... See more

Customer service

Reviewers consistently mention positive feedback about customer service. Customers frequently highlight the... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the first-class service,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being... See more

Based on these reviews

Rated 5 out of 5 stars

Finding a reputable company like this has been a lifesaver. I’m a senior woman who has ailments as expected. Joyorganics products help me so much and having the trust that the products are of high s... See more

Company replied

Rated 5 out of 5 stars

I’ve been buying CBD softgels as well as CBD Delta-9 THC gummies with 10 mg THC and 10 mg CBD for over a year and no issues. Like they’re organic and third-party test their products. Products are effe... See more

Company replied

Rated 5 out of 5 stars

I've been using the sleep gummies for sometime now and never want to be without them! They're effective and I love the fact that I wake up in the morning full of energy without feeling groggy! They'r... See more

Company replied

Rated 5 out of 5 stars

I love these products!!! I give my child the CBD tincture with THC and it can really help him calm down. Since we do not want to give him medication to help with his anxiety and hyperactivity, this is... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

We aim to take charge of the CBD industry with radical transparency and the highest quality hemp products. Visit our site to learn more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had to return a roll on product as it…

I had to return a roll on product as it was not for me. I spoke to a real life person who processed my refund immediately. Trying their cream now.

You can absolutely trust this company to stand behind their products.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

CBDs are effective

I’ve been buying CBD softgels as well as CBD Delta-9 THC gummies with 10 mg THC and 10 mg CBD for over a year and no issues. Like they’re organic and third-party test their products. Products are effective and I like the gummies are relaxing especially when I need help sleeping. P.S. Customer service representatives are responsive and helpful.

1 September 2025
Unprompted review
Joyorganics logo

Reply from Joyorganics

Hi there! Thank you so much for sharing your experience and for being with us for over a year! We’re thrilled to hear that the softgels and gummies have been effective and supportive for your sleep. It means a lot that you value our organic standards, third-party testing, and responsive Customer Service team. We’re so glad to have you as part of the Joy Organics family!

Rated 5 out of 5 stars

Best Customer Service On The Planet!

We are Seniors, never in our lives have we been so impressed with a company as we are with Joy Organics! Great products, great people!

1 October 2025
Unprompted review
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Reply from Joyorganics

Hi Sue! Wow, what a kind review. Thank you so much for sharing this! It means the world to us to know our products and our team have made such a positive impression. We always want every customer to feel cared for, so hearing that we’ve earned your trust truly makes our day. We’re grateful to have you as part of the Joy Organics family and look forward to continuing to support your wellness journey.

Rated 5 out of 5 stars

Awesome Product

I've been using the Delta 9 THC Gummies for over a year. They help my osteoarthritis pain as well calmness and sleep. Will continue to order for sure!

27 September 2025
Unprompted review
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Reply from Joyorganics

Hi Chris! We’re so glad to hear that our Gummies have been such a consistent source of support for your comfort, calm, and sleep. Thank you for being a loyal customer for over a year. It means so much to us to be part of your wellness routine. We look forward to continuing to serve you!

Rated 5 out of 5 stars

Excellent products!

Joy has excellent topical products for pain relief, as well as for supplements for mental calm and clarity. And the customer service is over the top! I've been a loyal customer for years and highly recommend them.

25 September 2025
Unprompted review
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Reply from Joyorganics

Hi Judi! Thank you so much for your kind words and for being such a loyal customer over the years! We’re thrilled to hear that our topicals and supplements have supported both comfort and clarity for you.
It also makes us so proud that our customer service team has stood out to you — caring for our customers is always at the heart of what we do. Your recommendation means the world to us.

Rated 5 out of 5 stars

Cream and gummies

I use the 0% THC gummies and cream every day for joint pain and for a sleep aid. A little dab of the cream on the back of my neck at night and I sleep soundly through the night. Highly recommend these products. Been using them for a couple of years now.

25 September 2025
Unprompted review
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Reply from Joyorganics

Hi Joshua! Thank you for sharing your experience! We’re so glad to hear that both the 0% THC gummies and the CBD cream have been helpful for your joint comfort and sleep. It’s wonderful that you’ve found a nightly routine that works so well for you. We truly appreciate your loyalty over the past couple of years and your recommendation means the world to us. We’re grateful to have you as part of the Joy Organics family!

Rated 5 out of 5 stars

Joy Organics is your solution!

This is a fabulous company with fantastic products. I'll keep it short and snappy. This is why I like them and keep coming back:

They have effective products. They work!

They offer top quality. The do due diligence to keep you safe.

They offer first class, first rate service. Just try it to find out. They provide good ol' fashioned caring in their work, with modern technological efficiency.

We have shared values about putting people, nature and planet first. I want my money making things better, not worse. They offer that in everything they do!

Finally, I really like the idea of supporting a family business in this era of monster corporations.

25 September 2025
Unprompted review
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Reply from Joyorganics

Hi Daniel! Thank you for such a heartfelt review. Your words truly mean so much to us. We’re honored that you find our products effective, safe, and high-quality, and it’s wonderful to hear that our customer care and values resonate with you. Your support of a family-owned business like ours makes all the difference, and knowing that you share our commitment to people, nature, and the planet makes the connection even more meaningful. We’re grateful to have you in the Joy Organics family and look forward to continuing to serve you.

Rated 5 out of 5 stars

The best products ever! I'v been using the sleep gummies for…

I've been using the sleep gummies for sometime now and never want to be without them! They're effective and I love the fact that I wake up in the morning full of energy without feeling groggy!
They're customer service is excellent! I do auto-ship which simplifies my reoccurring ordering. I just can't say enough about Joy Organics! Ask my four friends that are now also thrilled and getting a great night's sleep!

23 September 2025
Unprompted review
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Reply from Joyorganics

Hi Lorraine! We love hearing how much our sleep gummies have made a difference for you! It’s wonderful that you’re waking up energized without feeling groggy, that’s exactly the kind of support we hope to provide. We’re also so glad that Subscribe & Save makes things easier for you, and it means the world that you’ve shared Joy Organics with your friends. Knowing that you and your circle are all enjoying better rest is the highest compliment we could receive. Thank you for being such a valued part of the Joy Organics family!

Rated 5 out of 5 stars

I've been using Joy Organics since CBD…

I've been using Joy Organics since CBD came into the public. I love this product. I feel so much better. I have NEVER had any problems with any member of their customer service team. They are always friendly, helpful, and personable. I've recommended them to many of my friends. I am so excited to share with these individuals how wonderful they and their products are.

22 September 2025
Unprompted review
Joyorganics logo

Reply from Joyorganics

Hi Laura! Thank you so much for sharing your experience with Joy Organics! We’re thrilled to hear how much our products have supported your well-being and that our customer service team has always been able to provide you with friendly and helpful support.
It means a lot that you’ve recommended us to your friends, word of mouth from loyal customers like you is one of the greatest compliments we can receive. We’re so grateful to have you as part of the Joy Organics family and look forward to continuing to support your wellness journey.

Rated 5 out of 5 stars

Great company

The products I purchase from JoyOrganics are always of top quality. Whenever I have contacted customer service their response is prompt and helpful.

22 September 2025
Unprompted review
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Reply from Joyorganics

Hi Stephen! We are so glad to hear you enjoy our products and that our customer service team has been helpful whenever you’ve reached out. Thank you for your kind words and for trusting Joy Organics.

Rated 5 out of 5 stars

I love these products!!

I love these products!!! I give my child the CBD tincture with THC and it can really help him calm down. Since we do not want to give him medication to help with his anxiety and hyperactivity, this is a wonderful alternative. It's a natural product that he won't become dependent on. The customer service is great and bottom line, this stuff works! I highly recommend Joy Organics and will continue to be a loyal subscribed customer.

18 September 2025
Unprompted review
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Reply from Joyorganics

Hi Liz! Thank you for sharing your family’s experience with us. We are so glad to know our tincture has been a natural support for your child and that it has made a positive difference for his calm and comfort. It also means so much to hear you value our customer service and subscription program. We are grateful for your trust and for having you as a loyal customer.

Rated 5 out of 5 stars

Great product and great service

Great product and great service. A human being answers the phone! And promptly!!!
Both my husband and I use the CBD capsules and they help us with arthritis issues.
We love the Joy Organics products.

18 September 2025
Unprompted review
Joyorganics logo

Reply from Joyorganics

Hi There! We love hearing that both you and your husband are finding relief with the CBD capsules and that our team has been helpful when you call in. Thank you for sharing your experience and for trusting Joy Organics. We are so glad our products have been a support for your wellness journey.

Rated 5 out of 5 stars

My husband suffers from a rare and…

My husband suffers from a rare and incurable blood cancer called Waldenstrom’s macroglobulinemia. The medication that extends your life also causes horrible side effects that he doesn’t want to undergo. Joy organics has helped temper the neuropathy, brain fog, and pain.

18 September 2025
Unprompted review
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Reply from Joyorganics

Hi Rose! Thank you for sharing your husband’s story with us. We are deeply touched to know that Joy Organics has been able to bring him some comfort and support as he navigates such complex challenges. Your trust in our products means so much, and we are honored to be part of his wellness journey. Please know we are here for you and your family.

Rated 5 out of 5 stars

Trustworthy and effective

Joy Organics has been helping me with chronic pain and sleep for several years now. I love that they have lab-backed products and their customer service is top notch.

16 September 2025
Unprompted review
Joyorganics logo

Reply from Joyorganics

Hi Lacey! We are so glad to hear our products have been supporting you with relief and sleep support for several years. Thank you for highlighting the quality and lab testing behind our products, as well as our customer service. Your trust and loyalty mean so much to us.

Rated 5 out of 5 stars

AMAZING

The products are great and worth every penny.
I have been using their products for two years, and have been very pleased!!!!

16 September 2025
Unprompted review
Joyorganics logo

Reply from Joyorganics

Hi Leonard! We are so glad to hear you have been enjoying our products for the past two years and that they have been such a great fit for you. Thank you for your kind words and for trusting Joy Organics on your wellness journey.

Rated 5 out of 5 stars

Best Products on the market

I have been using Joy Organic products for over a year and this company has really great products, quick shipping and is responsive to the customers needs. I use the gummies and tinctures for insomnia and pain. The most important part is I only use the Delta 9 products which work great for my use case. I highly recommend this company for its excellent products.

16 September 2025
Unprompted review
Joyorganics logo

Reply from Joyorganics

Hi Charles! We're thrilled to hear that you've been enjoying our gummies and tinctures and that the Delta-9 products have been an excellent fit for your needs. Thank you for highlighting our quick shipping and responsive service. Your recommendation and trust mean so much to us.

Rated 5 out of 5 stars

Delta-9 THC has been a perfect match…

Delta-9 THC has been a perfect match for me. I appreciate it and the calmness and rest it gives. Every one has been very nice to work with. Thanks for a great product. Victoria

15 September 2025
Unprompted review
Joyorganics logo

Reply from Joyorganics

Hi Victoria! We are so glad to know the delta-9 THC products have been such a perfect match for you. It is wonderful to hear that it brings you calmness and rest, and we truly appreciate your kind words about our team. Thank you for trusting Joy Organics and for sharing your experience.

Rated 5 out of 5 stars

CBD Dog Treat Lover

I've been giving the CBD dog treats to our 13 year old best friend for several years now. I've been trying not to give them to her unless she needs them. I give her two on days she seems really sore and continue that dose for a week. She has always recovered nicely and then I give her one a week just to maintain her wellness. Once a month has gone by, I discontinue just so she doesn't build up a resistance to their potency. I don't actually know if this is a good protocol, but it seems to work for us, so I will continue it until it doesn't work.

15 September 2025
Unprompted review
Joyorganics logo

Reply from Joyorganics

Hi Linda! We love hearing how much our CBD Dog Treats have supported your best friend. It is wonderful to know they are helping her stay comfortable and well over the years. Thank you for trusting Joy Organics to be part of her wellness journey and for sharing the thoughtful way you use them with her.

Rated 5 out of 5 stars

Very satisfied

I have been using Joy Organics products for a couple of years, and find them reasonably priced and very effective.

15 September 2025
Unprompted review
Joyorganics logo

Reply from Joyorganics

Hi Thomas! We are so glad to hear you have been enjoying Joy Organics products for a couple of years and finding them both effective and priced well. Thank you for your continued trust and support.

Rated 5 out of 5 stars

I love love love the CBD Salve

I love love love the CBD Salve! The scent is refreshing, and it does not leave an oily residue. It's soothing and helps my aches and pains in my finger joints. I've been using it for a couple or 3 years, and to be forthcoming, I have tried others here and there when a promotion or sale was happening, but I always end up returning to Joy Organics.

15 September 2025
Unprompted review
Joyorganics logo

Reply from Joyorganics

Hi Kim! We love hearing how much you enjoy the CBD Salve and that it has been soothing and supportive for your finger joints. It means so much to know you keep coming back to Joy Organics after trying other options. Thank you for trusting us to be part of your wellness journey for several years!

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