Hello Fidelity! I wanted life insurance on my child and I and I got exactly that! plus a fun conversation. All my questions were answered with detail and reasoning, everything went so smooth! I want t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I may have been a little rushed with my purchase. Money is extremely tight right now. I like your policy better than any other I investigated. Hopefully within a short amount of time I will be able t... See more
Company replied
My experience was completely comfortable, most informative, professional. The best I had while shopping for coverage. Speaking with Mr Trevoy Pointer, Sr., Account Executive, put me at ease. He wa... See more
Agent was clear with necessary explanations of important details. Fully answered all questions. In addition, he helped me in completing my online documents. After calling other insurance agencies to c... See more
Company details
- Term Life Insurance Provider Company
- Funeral Insurance Company
- Insurance Agency
- Insurance Broker
- Insurance Company
- Life Insurance Agency
About Fidelity Life Association
Written by the company
Fidelity Life is one of the few companies in the industry that focuses on assisting everyday Americans experience the peace-of-mind that comes with life insurance ownership. In fact, we were founded in 1896 for that express purpose.
At Fidelity Life, we understand the daily competing economic pressures experienced by many American families. As a result, using patented technology and innovative products, we concentrate all of our energy on offering policies that are valuable and affordable. The approach allows our customers to start fulfilling their basic needs for financial protection in order to:
- Maintain a family’s standard of living
- Pay ongoing family debts
- Fund children’s educations
- Pay for final expenses
- Leave the family a financial legacy
🏆 Fidelity Life Insurance named Forbes America's Best Insurance Company 2025!
Written by the company
- Forbes 2025
- We are proud to share that Fidelity Life Insurance has achieved a significant milestone by being recognized as Forbes America's Best Insurance Company in 2025. This prestigious acknowledgment underscores our commitment to excellence, innovation, and unwavering dedication to our clients.
- Top Places To Work 2025
- Fidelity Life is proud to be recognized as a Top Place to Work 2025 for the fourth year in a row! 🎉 This achievement reflects our commitment to fostering a supportive, innovative, and rewarding workplace where our employees can thrive. We’re grateful to our incredible team for making Fidelity Life a great place to grow, collaborate, and succeed.
Contact info
1350 E. Touhy Ave Suite 205W, 60018, Des Plaines, United States
- 800.369.3990
- service@fidelitylife.com
- www.fidelitylife.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service was excellent
The service was very good. The person was very understanding and helpful explaining everything. The over al experience was excellent.
7 June 2025
Good experience
Good experience
The original representatives with whom I spoke were superbly professional, friendly, and helpful. The down side was that I got multiple calls after cinching the deal that made me doubt what I thought I'd already gotten in motion. Apparently I was still on the call list for inquiries.
7 June 2025
Agent was so nice and helpful
Agent was so nice and helpful, answering all questions I had. She was also very personable and I enjoyed our conversation.
14 June 2025
It was the patience with me
It was the patience with me, and helping me get the best policy for my budget and not trying to over sell something I couldn't afford
7 June 2025
Well this is my first time with…
Well this is my first time with Fidelity Life Insurance and so far good experience. I fill covered and secured having what I need in order to have a decent burial when that time arrives. Thank you Fidelity.
7 June 2025
I canceled my policy don't harass me.
12 June 2025
Unprompted review
Representative was very professional…
Representative was very professional and knew his stuff.
12 June 2025
Reply from Fidelity Life Association
We appreciate you taking the time to share your positive experience. We're glad to hear that you found our representative knowledgeable and professional.
Reply from Fidelity Life Association
Thank you for the feedback!
Reply from Fidelity Life Association
We're happy to hear that the process was easily completed and promptly approved. Thank you for your feedback!
The absolute worst company
The absolute worst company to work with. Incompetent staff who are unresponsive. Definitely sad that geico recommends them. Save yourself the headache and find a new company.
5 June 2025
Unprompted review
Integrity Goes a Long Way
I have an amazing agent who is extremely informed and helpful in helping me choose which insurance policy would be best for me. He took the time help me understand the policy I was purchasing. I thank Benjamin for being transparent and showing such amazing customer service!!!
9 June 2025
Reply from Fidelity Life Association
We're happy to hear that you had such a positive experience! We appreciate your highlighting the agent's expertise and dedication to ensuring you understood your insurance policy. Thank you for your kind words and for recognizing the excellent customer service.
Review
Not hard to contact the agent who assisted me on my application. Friendly and knowledgeable.
The costumer service who assisted me was helpful too.
31 May 2025
Reply from Fidelity Life Association
We're happy to hear that the agent and customer service were helpful and knowledgeable during your application process. We appreciate your positive feedback and are grateful for your time!
Reply from Fidelity Life Association
We appreciate you taking the time to share your positive experience with us. We're happy to hear that our representative was helpful and friendly!
They were straight to the point and it…
They were straight to the point and it was easy to get paper's signed
1 June 2025
Reply from Fidelity Life Association
We're happy to hear that the process was straightforward for you and that you were able to get your documents signed without issues. Thank you for your feedback.
Reply from Fidelity Life Association
Thank you for the feedback!
I’m canceling my policy because you…
I’m canceling my policy because you guys are very expensive
7 June 2025
Reply from Fidelity Life Association
We appreciate your feedback and are sorry our pricing didn't meet your needs. We'll review our policy costs. Thanks for your time.
Excellent contact with person…
Excellent contact with person explaining available insurance( in terms of type, cost, billing etc).
4 June 2025
Reply from Fidelity Life Association
We're happy to hear that our team member provided excellent support by clearly explaining the insurance options, costs, and billing details to you. Thank you for your positive feedback!
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