Feel Good Contacts Reviews 

69,447
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 3,511 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast and reliable delivery service, often receiving orders the next day. Many people highlight the good quality and comfort of the products, along with a wide variety of choices available at competitive prices. Reviewers also appreciate the easy ordering process, excellent service, and the thoughtful inclusion of small gifts with their purchases. However, some customers also noted issues with their orders, including items being lost or not dispatched as promised. A few other people experienced problems with unfulfilled orders, leading to dissatisfaction when seeking resolution.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the exceptional... See more

Product

People report positive experiences with product, often highlighting the great quality and reasonable prices... See more

Order

Customers report positive experiences with ordering, highlighting the ease of the process and fast delivery... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its ease, speed, and overall... See more

Price

Clients share positive opinions on price, with many reviewers finding the products to be competitively priced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been wearing fresh look contacts from feel good contacts for almost 20years, always great service and deliver is always as advised. Never had any issues with them at all. I’m glad they still stoc... See more

Company replied

Rated 5 out of 5 stars

Good quality lenses for a brilliant price and no pressure to set up a regular payment plan, so I can order how many I want’ whenever I want and don’t have to stockpile on a monthly basis for a specifi... See more

Company replied

Rated 5 out of 5 stars

Feel good contacts are 1 of the best retailers i have ever dealt with. When I ordered my ratban sunglasses I accidently forgot to add something to my delivery address, I contacted them via the live ch... See more

Company replied

Rated 5 out of 5 stars

Thanks for the Haribo, I would have prefered a new cleaning cloth though. Quick delivery and this pair are nicer and more comfortable that the pair I have just purchased from a high street optician, s... See more

Company replied


Company details

  1. Contact Lenses Supplier
  2. Fashion Accessories Store
  3. Glasses Store
  4. Sunglasses Store

About Feel Good Contacts

Written by the company


The UK’s Leading & Most Trusted Online Eye Care Retailer
Rated “Excellent” on Trustpilot with over 65k reviews, and awarded the Leading Online Eye Care Specialists 2025 by SME News, we are our customers #1st choice when it comes to affordable, high-quality eyewear. We believe in making eyecare affordable and accessible to all.

One-stop Shop
Whether you’re looking for contact lenses, solutions, glasses, sunglasses , prescription sunglasses, eye drops or travel eye essentials, we’ve got your back. Enjoy peace of mind with all your eye care needs in one place.

Next Day Delivery – FREE Over £59
Order in-stock contact lenses, solutions, sunglasses and eye care by 11:59pm for next day delivery. Plus, enjoy FREE delivery on orders above £59.

Competitive Prices and Discounts
Our contact lenses are up to 50% cheaper than the high street. With us you can also enjoy up to 70% OFF designer glasses and sunglasses. As an official distributor of leading brands, you can trust in the authenticity and quality of every product.

Refer a Friend
You and your friend will each get £5 OFF when you refer them to Feel Good Contacts. It’s a win-win because sharing really is caring!

Automate Your Orders
Save time and skip the hassle of re-entering your contact lens prescription each month. Just opt into Auto-Replenish and leave the rest to us. Your orders will be delivered automatically and as often as you choose. On top of that, you get 5% OFF every automated order!

Customer Service Team – 7 Days a Week
Our friendly customer service team is available 7 days a week to assist with any queries. You can contact us via Live Chat, WhatsApp, email (cs@feelgoodcontacts.com) or call us on 0800 458 2090.

Click & Collect
Need contact lenses the same day? Place your order online and collect it from our Wembley warehouse, following the instructions sent via email. We’re here to make your life easier.

Feel Good Contacts

Written by the company

Free Delivery
Shop over £59 to enjoy FREE delivery on contact lenses, solutions, glasses, sunglasses, prescription sunglasses and eye care.
First Order Discount
New to Feel Good Contacts? As a part of our welcome offer, you can get 10% OFF your first order.
Mobile App
Our convenient app is FREE to download and super easy to navigate. Download to order in just 3 simple steps.
Price Match Guarantee
If you find the same lenses elsewhere at a cheaper price, we’ll happily refund you the difference. All you need to do is call our customer service team.
Refer a Friend
Give and get £5 OFF when you refer a friend to us. It’s a win-win.
Student, Graduate & Frontline Workers Discount
We’re proud to offer exclusive discounts for students, graduates, teachers, frontline workers and more, helping you save on all your eye care needs.

Next Day UK Delivery

Order by 11:59pm for Next Day Delivery on in-stock items

We are committed in making it fast, easy and affordable to order your contact lenses online. Order by 11:59pm to enjoy Next Day Tracked service on items in stock.
Learn More

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

69K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(69,447)

3,552 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always amazing service

Always amazing service. Thank you

25 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Magda,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

I got a nice pair of clear frames for…

I got a nice pair of clear frames for only £11 and they actually suited me, it also comes with some extra items and it came a few days before the delivery estimate 10/10

24 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi E Gibbs,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

The quality of the lenses are very good…

The quality of the lenses are very good and they are more comfortable than the ones I have been wearing for some years now. The price and cost of delivery were greatly reduced in comparison to the ones I have been using.
Thank you

25 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Dear Customer,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Highly recommended

Fast, professional and great value for money. Excellent customer service, fast and sincere. Highly recommended. I've found my glasses supplier for life!

24 July 2026
Unprompted review
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Tin,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Easy to order

Easy to order. Quick delivery.

24 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Colin,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 4 out of 5 stars

Good service

Fast service. Very happy with product. I was a bit surprised to find my parcel had been delivered to my back door when I was actually in my house at the time. I presume he rang my bell which does not work but he could have used the door knocker too! As everyone else does. I didnt know it had been delivered until I decided I had to go out and saw the info on my mob.

25 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Dear Elizabeth,

Thank you for your kind review.

We're sorry to hear about your delivery experience. While we're pleased your parcel arrived safely, we understand how frustrating it must have been to discover it had been left at your back door without your knowledge. We appreciate you sharing this feedback and will pass your comments on to the courier, as they should always make every reasonable effort to notify customers when delivering.

If there's anything else we can improve on, please do not hesitate to contact us on our phone number: 08004582090 or by sending an email to cs@feelgoodcontacts.com.

Kind regards,
-Feel Good Contacts Team-

Rated 5 out of 5 stars

If I could give 100 stars I would…

Bought a pair of glasses and felt was taking a risk because was the first time I’d committed to spending a little more and getting a solid, reliable pair of specs. I loved them, and so was absolutely gutted when they got broken (entirely the fault of my old man and nothing to do with the glasses). I contacted them and told them that the lenses were fine but the frame had snapped. They told me to ship them back to them and that they’d take a look. To my surprise, they put the lenses in a new frame and sent them back, free of charge. Incredible service! Nice to know in these dark times of profit-focused capitalism that there are still companies that know the value of providing a good, reliable service to their customers. As long as feelgoodcontacts are in business, they have got a loyal customer in me. If I could give 100 stars I would.

14 May 2026
Unprompted review
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Tommy,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Competitive price and speedy delivery

Competitive price and speedy delivery. Happy days guys.

25 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Dear Customer,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Fast delivery good prices every time

Fast delivery good prices every time

25 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Bol,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Excellent company

Excellent company. Always delivered on time. Cheapest on the market. And a little packet of sweeties in the box is a lovely touch.

25 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Laura,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Fast delivery and a good price.

Fast delivery and a good price.

25 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Ruth,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Extremely impressed with the quick…

Extremely impressed with the quick delivery

25 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Lukmaan,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Mega

Mega, got an amazing deal on a pair of dank Ray Bans, delivered the next day! 10/10

25 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi A calver,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

So pleased!!!!

I'm so made up with my new glasses. Looking forward to buying my second pair. Thanks Hannah ✨🦋✨🦋✨🦋

24 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Hanna,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Simple to order and quick to arrive

It was easy to order the contact lenses I need and they arrived the next day.

23 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi ES,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Ordered my contact lenses at 23:55

Ordered my contact lenses at 23:55, came next day at 17:30, brilliant service.

24 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Elaine,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Fabulous service

Always use Feel Good Contacts now for my contact lens solution - the range of products and their prices are fantastic, and their delivery is exceptional! Thank you for a wonderful service. 100% recommend

24 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Anon,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Paras has been very helpful and…

Paras has been very helpful and understanding solving my contact lens problem I received and thank you

24 July 2026
Unprompted review
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Amel,

Thanks for the lovely feedback about our customer service team!

We’re delighted you felt supported and looked after—we’re always here to help.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Large range of glasses to choose from

I’ve bought contacts from here before, but this is my first time buying glasses.. similar easy experience, got a really large range to choose from, would recommend.

24 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Helen,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Easy

Easy, quick service. Great glasses at a reasonable price. I would recommend them.

24 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Carol,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

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