Favro Reviews 

3
•
TrustScore 3.5 out of 5

3.3

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Company details

  1. Media & Publishing

Information provided by various external sources

Favro is a planning and collaboration app for organizational flow. It helps agile organizations evolve faster than markets react. It helps manage the most basic tasks and the biggest challenges. It integrates seamlessly with existing workflows and tools, enables decision-making to be decentralized, and it does it all efficiently, elegantly and on an epic scale. Ultimately, it helps organizations do what they excel at - making products and services that change the game and the rules. Fast.


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3.3

Average

TrustScore 3.5 out of 5

3 reviews

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3.3

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(3)

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Rated 2 out of 5 stars

Some good options-Bad Support-Sketchy Pricing

This app has some good options but its pricing plans are sketchy.
They give you the option in the basic plan to have 5 collections but once you as an admin for some reason leave this collection, there is not an option to rejoin either create new collections.
Additionally, their support just ignores you (was waiting 5 days for an answer). They just don't care if you are a happy customer or not.
There are tons of different options out there and they think they have the monopoly.
I would not suggest anyone use it.

15 June 2021
Unprompted review
Rated 5 out of 5 stars

Powerful Customization Options

Favro offers powerful customization options to manage your work just the way you like it. Custom fields, templates, an option to switch from Kanban to sheet view are some of the features I love. The powerful customization brings a few problems of their own. For example, different teams will use different fields for the same things. So having a clearly defined policy in place if critical if you're going ahead with this tool.

23 July 2020
Unprompted review
Rated 2 out of 5 stars

Decent Tech but very sneaky subscription model

I tried out Favro to see if it was a good way to plan tasks and tickets. I found the system quite well thought out with a good UI.

However, I tested it out beyond its trial period (paid for by my private account), I was somewhat under the assumption that I paid for just 1 month. I became busy at work and I forgot about it and I was subquently charged on my private account for several months before I noticed it in my bank statements. I was never notified by Favro about each month's payments - otherwise I would have canceled after the second payment. This was confirmed by Favro and was told they had no policy to do so. This, I interpret is in violation of Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights (pertaining to payment and invoice noticing to a consumer).

After contacting the company (their customer relations officer involved was extremely polite and went to great lengths to look at the company policy and legals), I was told that "it could be argued," that I was a B2B client instead of a "consumer".

As much as I liked tech and the individual that I talked to, I would not recommend anyone to use this company as they hide behind their "T&C" and their subscription model is extremely sneaky.

24 June 2019
Unprompted review

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