FashionTIY Reviews 

124
•
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bought,paid for a purchase. At first it appeared with shipping details, that’s when I went back and checked. Everything disappeared: shipping details and the site I found Fashionity on. When I email... See more

Company replied

Rated 1 out of 5 stars

I placed an order on April 19, total was $36 (approx) my bank was charged $53.82 the same day. I still have not received my order and there is no record of my order on the site and no info on shipping... See more

Company replied

Rated 1 out of 5 stars

I placed my order recently and havent received confirmation about it shipping but they took my money. I will report this too bbb. Scam Please stop lying like my order will be delivered when I have sc... See more

Company replied

Rated 1 out of 5 stars

I placed a order on Match 19. The money that spent on this website isn’t worth the time you wait to receive the merchandise. I’ve contacted the chat CSR several times. Only to be told they have no inf... See more

Company replied

Company details

  1. Wholesale Market
  2. also in
  3. Clothing Wholesale Market Place
  4. Wholesaler

Written by the company

One stop wholesale sourcing various fashions from FashionTIY. Wholesale the latest high quality Clothing, Bags, beauty, jewelry, Accessories, Watches, Packaging, Displays, etc.


Contact info

2.2

Poor

TrustScore 2 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(124)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BEWARE!!!!!

DO NOT PURCHASE ANYTHING FROM THIS COMPANY, they will take your money even if you pay through paypal you are not covered. They will send 1 or 2 things of your order and nothing else. They are scammers. STAY CLEAR NOT RECOMMENDED AT ALL. Would never buy from China again after this horrible experience and I suggest you don't either.

8 August 2021
Unprompted review
FashionTIY logo

Reply from FashionTIY

Your review is completely inconsistent with the facts. This is a bad review that we cannot accept.
We are a factory wholesale platform, with hundreds of thousands of high-quality customers in countries all over the world. We cannot ensure that every customer is 100% satisfied with our products and services, but we are doing our best to do our own thing and develop together with our customers’ business.
We will not give up our reputation for one or several orders. As you said, Paypal will not agree to malicious sales by merchants. At the same time, according to your name, we cannot find the corresponding order on our platform.
In addition, we have found that some malicious companies are fraudulently using our brand, which has a negative impact on our reputation. If you are sure that the order is paid on our platform, please tell us the accurate order number in the FashionTIY app through Online Chat, and we will ask the warehouse department to verify it first and make an accurate response.
Thanks for understanding.

Rated 1 out of 5 stars

HORRIBLE QUALITY

HORRIBLE QUALITY. HORRIBLE CUSTOMER SERVICE. POOR QUALITY OF EVERY SINGLE ITEM. NOT TRUE TO SIZE!

JUST ALL AROUND HORRIBLE, SAVE YOUR MONEY. MY BUSINESS IS OUT A LOT OF MONEY BECAUSE I TOOK A CHANCE WITH FASHION TIY. NEVERRRRR AGAIN!!!!!!!

7 August 2021
Unprompted review
FashionTIY logo

Reply from FashionTIY

Sorry for the inconvenience.

But according to your name, we cannot accurately find the corresponding order. Your comment makes us wonder what the problem is. Please contact us via Online Chat and tell us which problems make you so dissatisfied.

We attach great importance to the purchasing experience of every customer, and we are trying our best to protect the interests of every customer, which is very important to us.

Thank you for your understanding and look forward to your reply.

Rated 1 out of 5 stars

Seriously the biggest risk you can…

Seriously the biggest risk you can take!!!
I paid almost $400 for faster shipping. Never received my stuff until 5 weeks later. I disputed it on my account before I had gotten the order because I was nervous I wasn’t getting my items since it was way past the expected times. Finally got my stuff asked at least 10 times for the return address. They waited until my time was up for return to let me know I couldn’t return my items. THEN I still
Didn’t get a set of dresses and it’s been since FEBRUARY and I still haven’t received my refund for those.
This company is a joke, the quality is so thin and not good whatsoever. You can’t directly call them only online chat. I used this website first for my new business and completely lost $1,000! Huge risk! 10/10 DON’T RECOMMEND!!!!! I was very optimistic and hopeful that all the bad reviews I read were wrong but nope I’m just one of those people now that actually had a terrible experience!

In reply to FashionTIY comment I wish we could post pics of our “chat”😂 you guys are funny. My order number is 2021041519234683006363

3 August 2021
Unprompted review
FashionTIY logo

Reply from FashionTIY

We checked and found that apart from giving us a negative review, your account has no other reviews. Just like you, we cannot ask customers to make any reviews on us. We hope to have equal and friendly communication with customers, but we cannot accept any malicious reviews.

In addition, we checked the customer's communication records but did not find any messages from you.

If you have any comments on our products or services, please contact us in the FashionTIY app via Online Chat. We are happy to provide you with the necessary services and responses.

Thanks for understanding.

Rated 1 out of 5 stars

Horrible cheap crap

Horrible. Cheap product, poorly sewn, does not match pictures. This is not even the worth the cheap prices. Everything purchased was crap. Seams sewn incorrectly. Their response was that you need to purchase the "premium more expensive items" I get spammed from them every day. Funny how their good reviews are all written like an ad for them and from people who have no Other reviews...how many people go out if their way to do that? Reply to response- first review I have had to write because the service is appalling and gee I do have another account that I made a purchase through. Funny how that is your typical response- you can't make customers leave reviews when we all know that is exactly what you are doing.

2 August 2021
Unprompted review
FashionTIY logo

Reply from FashionTIY

We checked and found that apart from giving us a negative review, your account has no other reviews. Just like you, we cannot ask customers to make any reviews on us. We hope to have equal and friendly communication with customers, but we cannot accept any malicious reviews.

In addition, we checked the customer's communication records but did not find any messages from you.

If you have any comments on our products or services, please contact us in the FashionTIY app via Online Chat. We are happy to provide you with the necessary services and responses.

Thanks for understanding.

Rated 1 out of 5 stars

Do not TRUST this vendor

I am not sure how they even have the rating that they have. They advertise "look a like" picutres, but when you get the actual merchandise it looks nothing like what the picture they displayed. The fabric on a lot of the pieces was horrible and the sizing for what was suppose to be "plus size" baffled me. I tried to reach out to these people several times to work something out or get my money back. The shrugged it off like $1500 was nothing and I should get over it. I only purchased because of the reviews that I am now learning are fictitious in many cases. I was a first time purchaser... Will never purchase with them again!!!!!

23 July 2021
Unprompted review
FashionTIY logo

Reply from FashionTIY

Sorry for the inconvenience.
We have notified the warehouse department to find the corresponding order based on your name. We attach great importance to the purchasing experience of every customer, and we will ask the warehouse department to deal with the questions you ask carefully.
It should be noted that as a factory wholesale platform, all our products are at factory wholesale prices, and our prices for products of the same quality have obvious advantages. If you have high requirements for product quality, please choose higher-priced products on our platform, or contact us through Message Center before placing an order.
We will do our best to provide you with quality services to develop together with you. If you have more questions, please contact us on the FashionTIY app through the Message Center.
Thanks for understanding and waiting.

Rated 1 out of 5 stars

Nothing I order was even close to the…

Nothing I order was even close to the pictures. The men set was for boys and all swimwear I received definitely a smaller size and Nothing like the pictures horrible

9 July 2021
Unprompted review
FashionTIY logo

Reply from FashionTIY

We are a factory wholesale platform. Since the products come from different production lines, the size standards are not completely consistent. To help customers choose the right size, we provide a separate size chart for each product, and we advise customers in the FAQ not to choose a size according to their personal habits.

We can't find the corresponding order according to your name. If you have any questions, please contact us through the Message Center in the FashionTIY app, and the customer team will reply to you in time.

Thanks for understanding.

Rated 1 out of 5 stars

This is a never again

This is a never again.
The quality is awful, the precies are not cheap, and the shipping times is belated. What you get is NOT what you see in the pictures. additionally, they did not have in stock what I wanted and they took more than a month to make a refund. Definitely, I would NEVER buy in this store again.

28 June 2021
Unprompted review
FashionTIY logo

Reply from FashionTIY

Sorry for the inconvenience.
As a factory wholesale platform, all our products are factory wholesale prices, which can ensure that our prices have obvious advantages for products of the same quality.
Due to the large number of orders received every day, the inventory of some products will be temporarily out of stock. The warehouse department will process the refund for the customer after confirming that the inventory cannot be recovered in a short time, so as to ensure that the customer's interests are not lost.
If you have any other questions, please contact us through the Message Center in the FashionTIY app. The customer team will get back to you in time.
Thanks for understanding.

Rated 1 out of 5 stars

The products are not the same of the…

The products are not the same of the photos, the sizes are not OK, too small, I ask a "M" and it looks like is XXS. There are products missing in my order, EVERYTHING IS BAD WITH THIS! They are liars

7 June 2021
Unprompted review
FashionTIY logo

Reply from FashionTIY

We are a factory wholesale platform, and all products are factory wholesale prices. Since the products come from different production lines, the size standards are not completely consistent, so we provide a separate size chart for each product so that customers can choose the right size. At the same time, in the FAQ, we advise customers not to choose a size according to personal habits.
Because we receive a large number of orders every day, the inventory of all our products changes dynamically. For products that are temporarily out of stock and cannot be shipped, we will process refunds for customers to ensure that their interests are not lost.
If you have any questions, please contact us through the Message Center in the FashionTIY app.
Thanks for understanding and waiting.

Rated 1 out of 5 stars

The quality is hit and miss

The quality is hit and miss. Some items are good and others fall apart at the slightest touch. They take forever to respond, even during their posted working hours. Items are not in stock yet, they will allow you to make a purchase and have you waiting forever instead of just issuing a refund. I asked a million questions about the images posted and was told that the items look exactly like the pictures. Received an item that was a different color than what was expected (looked red but was actually pink) and was told to just put it on sale when all I asked was to exchange the item for a different item. Shipping is extremely too high. I will just continue looking for an affordable wholesaler with better quality.

5 June 2021
Unprompted review
FashionTIY logo

Reply from FashionTIY

Sorry for the inconvenience.
We are a factory wholesale platform, and all products are factory wholesale prices. As you know, our prices have obvious advantages for products of the same quality. Because different customers have different requirements for products, if you have high requirements for product quality, it is recommended that you choose higher-priced products on our platform.
We receive a large number of orders every day, resulting in dynamic changes in the inventory of all products. For products that are temporarily out of stock and cannot be shipped, we will process refunds for customers to ensure that their interests are not lost.
All product pictures are taken in kind, but due to the shooting angle and light, individual products may have slight visual differences. Thank you for your understanding.
In addition, due to the high cost of international logistics and customs duties, neither customers nor us can afford the high transportation costs. Therefore, we do not provide return and exchange services for products without quality problems.
If you have more questions, please contact us in the FashionTIY app via Message Center, and the customer team will reply to you within 24 hours.
Thanks for understanding.

Rated 2 out of 5 stars

My Last Order 😏

You guys must be writing these reviews in house. I was sold on using this company permanently until my last order. I was screwed over.. and told basically just wait.. I will not be shopping with this vendor again.

30 May 2021
Unprompted review
FashionTIY logo

Reply from FashionTIY

Sorry for the inconvenience.
DHL reports that your two packages have been delivered to you.
At present, the warehouse department is dealing with the replacement of some products for you according to the agreement with you and will ship it as soon as possible.
If you have any questions, please contact us through the Message Center in the FashionTIY app, and the customer team will reply to you in time.
Thanks for understanding.

Rated 1 out of 5 stars

Disappointing Service

After paying priority shipping, I still waited a month for my items. Once received, I noticed that some items were missing, I emailed them about it and after 1 month of waiting, I’ve still not gotten any update on the items that were missing and not refunded for.

THEN, with my second order, they let me know that some items were not in stock. I could either choose other items or get a refund. I emailed them about wanting a refund almost two weeks ago. I woke up to the same message again this morning about choosing other items when I stated almost two weeks ago that I want a refund for those items.

AND, my package has been saying “shipped” for the last week but tracking details can’t be viewed.

So disappointing and disheartening for young entrepreneurs like myself.

26 May 2021
Unprompted review
FashionTIY logo

Reply from FashionTIY

Sorry for the inconvenience.

Due to the recent surge in orders causing some impact on order processing, the warehouse department in optimizing the processing process. It is expected that the processing time will be restored to 2-6 working days in early June, and there will be no more delays in orders.

For some products that are temporarily out of stock and cannot be shipped, please reply to us in the FashionTIY app through the Message Center, and the warehouse department will handle it for you as soon as possible. We apologize for the repeated message sent to you.

At the same time, we will also require the warehouse department to continue to improve services to provide customers with better services and products.

Thanks for understanding and waiting.

Rated 1 out of 5 stars

There customer service is terrible

There customer service is terrible. They provided shipping dates on site but took more than a month. If you're looking to ensure great quality for you customers, like Fashion nova or Pretty Little Thing, this is not the place. The pictures on the site are misleading. The clothing size are not up to standards. Some Items were way to tight for a small or way to large for a small. I am currently trying to return the items and they are giving me a hard time. Definitely will never order here again after finding better options.

19 May 2021
Unprompted review
FashionTIY logo

Reply from FashionTIY

Sorry for the inconvenience.
Due to the recent surge in orders, the processing time of some orders was forced to be extended. At present, the warehouse department has optimized the processing process to ensure that all orders will be shipped within 2-6 working days.
It should be noted that because our products come from different production lines, the size standards are not completely consistent. Therefore, we have equipped a separate size chart for each product to help customers choose the right size. In the FAQ, we also advise customers not to choose a size according to personal habits.
If you have more questions, please contact us through the Message Center in the FashionTIY app.
Thanks for understanding.

Rated 1 out of 5 stars

Yeah don’t buy wholesale from here

Yeah don’t buy wholesale from here. Less than half of my order was actually decent quality. I’ve been writing somebody for about 3 weeks through the chat on the app with only 1 response per day. I’ve been trying to return my order and they can’t seem to grasp that concept. They keep talking about items that I was refunded for already that they were out of stock of. I am so frustrated and wish I never ordered with them, because now I have found a better vendor with better quality. Their pictures are not the same as the actual clothing. Shipping takes forever and is very expensive. JUST DONT SHOP HERE, save yourself the headache.

18 May 2021
Unprompted review
FashionTIY logo

Reply from FashionTIY

Sorry for the inconvenience.
As a factory wholesale platform, all our products are factory wholesale prices. For products of the same quality, our prices have obvious advantages, which can save customers a lot of purchasing costs.
It should be noted that there is a certain correspondence between quality and price. If you have high requirements for quality, it is recommended that you choose higher-priced products on our platform. At the same time, due to the high cost of international logistics and customs duties, the shipping costs for returns are often several or even ten times higher than the price of the product itself, which is very uneconomical. Therefore, we only provide free after-sales service for products with quality problems.
Thank you for your understanding and waiting.

Rated 3 out of 5 stars

BAD COMMUNICATION EXTRA LONG SHIPPING EVEN WITH EXPEDITED SHIPPING

I Have been on a search to find a new vendor thought i had found one! I WAS WRONG ASF.They dont keep you updated on anything shipping high asf i recently wrote them for updates no reply. so i filed a claim thru paypal(SHOULDNT HAVE TO DO THAT FOR A UPDATE) then they responded asap sayng my order have already been ship but no tracking is available they let me know as soon as it becomes,(WHICH I THINK IS A LIE CAUSE IF ITS SHIPPED WHY NO TRACKING INFO NOT EVEN WHAT COMPANY HAS IT) but i have placed two different order with two other vendors in china after this my stuff is already in route( HAD TO ORDER BAISICALLY THE SAME STUFF FROM SOMEONE ELSE) bc i have a big pop up shop and afraid items want be here in time even tho i paid almost 300 for expedited shipping days later i still have no tracking. they still havent actually responded to be me thru the chat nor email. OH LAST BUT NOT THESE THE COMPANIES CHARGES YOU THERE PAYPAL FEE WATCH OUT FOR THAT! THEY ARENT SUPPOSE TO DO THAT I CAUGHT IT TOO LATE! FROM ONLINE THEY THINGS ARE CUTE AND WORTH CUSTOMER SERVICE ILL GIVE Z E R O STARS! HOPE THEY GET BETTER SO SOMEONE ELSE CAN HAVE A GREAT EXPERIENCE WITH THEM. MAYBE IF U HAVE MONTHS TO WAIT ON ITEMS THIS THE COMPANY FOR YOU..
UPDATE:I RECEIVED ALL MY ITEMS EXCEPT FIVE SO IM GUESSING THEY WILL REFUND THOSE BUT THE ITEMS I RECEIVED ARE A NICE QUALITY AND I PLEASED I KNOW IN THE FUTURE I HAVE TO ORDER ND BE PREPARED TO WAIT

18 May 2021
Unprompted review
FashionTIY logo

Reply from FashionTIY

Sorry for the inconvenience.
Your order is shipped via FedEx and DHL, and the tracking number can be viewed in the order details. You can also track the progress of the shipment on the official websites of FedEx and DHL.
It should be noted that due to the recent surge in orders, the processing time of some orders was forced to be extended. The warehouse department is stepping up to optimize the order processing process and will resume the processing time of 2-6 working days in early June.
We value the experience of each customer, and for the current shortcomings, we will step up improvement in order to provide customers with better services and products.
Thanks for understanding and waiting.

Rated 1 out of 5 stars

We ordered from this site on april 16…

We ordered from this site on april 16 2021 and let me tell you it's has been the worst experience.. u don't talk to no one unless it's through chat and it takes days before someone reaches out..we paid a little over$500 including a $200 shipping cost.. and still today only received partial order, when contacted they updated our account stating that we already received our order. So right now a month in..no refund because they are not trying to return our money nor send what we paid for.. this company sucks its a real rip off... if you have the money to just give away to these people be my guest.

16 May 2021
Unprompted review
FashionTIY logo

Reply from FashionTIY

Sorry for the bad experience.
Due to the recent surge in orders, the processing time of some orders was forced to be extended.
Please contact us through the Message Center in the FashionTIY app, so that the customer team can help you in time.
It should be noted that all orders are transported through traceable international logistics, and you can track the package in the APP or the corresponding logistics provider's official website.
Thanks for understanding and waiting.

Rated 1 out of 5 stars

This is an update on my order I placed…

This is an update on my order I placed with FashionTIY! The company is a scam and they still have not delivered all of my items from my very first order, 3 outfits where missing out the package I spent over 1200$ with the company ! I placed my order on the 14th I paid for expedited shipping and next week make an entire month since I placed my order ! If this review is not proof to say away you been warned! Also the clothes are good quality BUT NOT MADE BY THEM! they must have forgot to cut the tags off during quality control because all these items were brought from “SHEIN” these people are not even making the clothes and then have the audacity to have extended LEAD times it’s pretty pathetic actually! The customer service through the app is a JOKE. Please if you value you sanity time AND MONEY do not purchase from FASHION TIY I know the clothes they display are really cute but I’m 100% sure you can find them from a different wholesalers! These positive review on this site regarding the company are totally fake and created by employees ..If you really read them you can actually tell they are not genuine reviews! I have found another trust worthy wholesaler that is great and I WILL NOT BE USING FASHION TIY AGAIN

9 May 2021
Unprompted review
FashionTIY logo

Reply from FashionTIY

Sorry for the inconvenience.
We are a factory wholesale platform, all products are directly supplied by the factory, so the price has obvious advantages.
It should be noted that due to the recent surge in orders, your orders have been forced to extend the processing time. We have asked the warehouse department to check your order records and complete the processing as soon as possible to ensure that your interests are not lost.
At present, the warehouse department is stepping up to optimize the processing process, and it is expected that all orders will be restored to 2-6 working days in late May.
Thanks for understanding.

Rated 1 out of 5 stars

Fraudulent Wholesaler. Fake Good Reviews !!!

Never shop !!! I do dropshipping and I need to get the shipping tracking number of the products within at least 4 days, they say on their site that they provide a shipping tracking number between 2-4 days, but this is a big lie. After four days, I insistently asked them to cancel the products and if it is not canceled, I will suffer a huge loss because my customers have received their money back but FashionTiy does not cancel the shipment and my money' don't give me back !!! My products have been processed for more than a week and that is a big lie. The biggest lie is the interpretations of 5 rate here. It was a terrible experience. If they cancel my products, I will edit my comment, but if they don't, know that I have done a great loss !!!

3 May 2021
Unprompted review
FashionTIY logo

Reply from FashionTIY

We checked your account and found that you have paid for two dropshipping orders, the amounts were $18.84 and $15.65. But according to your request, these two orders have been closed and refunded.
If you have any questions, please contact us through the Message Center on the FashionTIY app.
Thanks for waiting.

Rated 1 out of 5 stars

Warning!!!! They need to be shut down!!!

This is a very real review! I purchased items for the launch of my online boutique. I made 4 purchases March 25 and 26. April 6 and 7. Do not purchase from FashionTIY!!! My first review was based on the terrible customer service and ridiculous shipping charges and processing times etc. This one is about the quality of the product I received. Everything I received is trash!!!!! Material is cheap and looks like it should be sold in a beauty supply! Also everything came with this horrible smell. If I was going to try to sell them I would need to like hang them up to air out first. This is absolutely ridiculous! Another user said she would sell these items for clearance. Honestly, I can't even do that because I don't want my customers to think these are our standards. Sadly I read reviews prior to purchasing from this company, and I still spent somewhere between $850-$1,000 most of that was for expedited shipping and none of it arrived in the quoted timeframe. I wanted to give them a chance
because some things may have taken longer because of COVID etc. But absolutely not! This company is full of excuses and I'm not here for it. I have purchased items from other vendors overseas (China and India) and items came within a week and communication was everything! If somehow you come across a positive review for this company then it's not a real review. I can't imagine anyone who'd be pleased with the items they received from this company or the process they went through to get them. Please! Please! Please! Take this warning seriously! Keep looking for a good vendor for your store. FashionTIY is not the one!!! FashionTIY responded to this review to say it isn’t real. Unfortunately I can’t attach the orders and the poor excuses they offered during this process via chat. I think I will make a YouTube video so that you can see the pictures they show vs. what I actually received. This way I can show that this was my true experience with this company.

3 May 2021
Unprompted review
FashionTIY logo

Reply from FashionTIY

We checked your account but found that you have not paid for any orders on our platform. We don't know what made you give us these comments. If there is anything that makes you dissatisfied with our service, please contact us through the Message Center in the APP, and the customer team will reply to you as soon as possible.
Thanks for understanding.

Rated 2 out of 5 stars

Holy Shipping Time, Batman

There’s some good items on here. Low MOQs. The real problem is the shipping. By the time you get a shipment, the pieces will be out of season/out of fashion.

Standard shipping takes 20-45 BUSINESS DAYS. Premium is only slightly less.

You’re talking about actual months between the time you order and the order arrives. Imagine ordering a swimsuit at the end of April—you wouldn’t get it until the end of summer.

3 May 2021
Unprompted review
Rated 1 out of 5 stars

1 star

This company is FULL of
Excuses. It's always something like I stated before. They reply quicker on the reviews than the private message. They would go dayssssss without responding.

3 May 2021
Unprompted review
FashionTIY logo

Reply from FashionTIY

Sorry for the inconvenience.
If you have any questions, please contact us through the Message Center in the APP, and the customer team will reply to you within 24 hours.
Thanks for understanding and waiting.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look