Fashionstreet Reviews 

455
•
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, most reviewers were let down by their experience overall. Consumers frequently complained about the terrible quality of items, noting that clothes and shoes arrived looking nothing like the online pictures and felt extremely cheap. Many buyers often received incorrect sizes or missing items, rendering the entire purchase completely unusable and frustrating. Some reviewers were not happy with the delivery times, experiencing long and frustrating delivery delays before packages finally arrived from overseas locations. Many people also faced extremely expensive return shipping fees to send items back to China and struggled constantly to obtain proper refunds.

What people talk about most

Product

Clients share profound dissatisfaction with product quality, widely reporting that items look nothing like... See more

Quality

Customers consistently note negative experiences with quality, expressing deep disappointment over cheap... See more

Return policy

Reviewers express strong dissatisfaction regarding the return policy, noting that the return process is... See more

Order

Customers expressed deep dissatisfaction with their ordering experience, highlighting major issues such as... See more

Refund

People report negative experiences with refunds due to endless delays, ignored emails, and the refusal to... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Unfortunately there is no choice to say no stars ! Terrible quality rubbish dress which will cost at least half the price to send back! Or may be returned if import duties are levied in China. Stu... See more

Rated 1 out of 5 stars

Avoid at all cost. To anyone reading this raise a dispute with your bank. The more that are raised and refunds given by your bank the faster these scammers will stop as each time their bank is cont... See more

Rated 1 out of 5 stars

Concur with the reviews which I wish I’d read prior to ordering. Ordered a “cashmere” jumper - nothing like cashmere, nor the picture. No label and so small would prob fit a small child. As with oth... See more

Rated 1 out of 5 stars

Ordered 2 shirts for a wedding, waited weeks to receive them only to be extremely disappointed with the quality! Poor is an understatement, after numerous emails requesting their returns process I’ve... See more


1.1

Bad

TrustScore 1 out of 5

455 reviews

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1-star

No history of asking for reviews

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1.1

All reviews

(455)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Zero stars

Zero stars for customer service...I was told I was getting a refund, I never received it and they stopped responding to my emails. This company needs shutting down as they are operating illegally.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

Bought mens golf tops

Bought mens golf tops. What I received was a bag of the utmost rubbish. Returned goods recorded they would not sign or accept goods back. Returned to me in the post six months later.
Total rip off.

6 September 2025
Unprompted review
Rated 1 out of 5 stars

very bad customer service recently

very bad customer service recently . bought a suit , quality not good. return process was very painful. after finally managing to get an address to return, i shipped it off which cost me £30 by tracked delivery. it was returned back to me. royal mail confirmed delivery was refused. Not only was money lost for the purchase of the suit but additional costs wasted on posting when they had no intention of refunding!! never buy from them!

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not order from this company!!

Do not order from this company!!! I ordered a coat from them 2 months ago, it shipped it in December and was supposed to arrive Dec 27th. It is February 25 and I have still not received it. I could track it up until Mid January and now it no longer allows me to track it. I have written multiple emails asking for a refund and their response is always that they are working on tracking it and appreciate my patience. This is a fraudulent company...STAY AWAY FROM IT.

25 February 2026
Unprompted review
Rated 1 out of 5 stars

Shoddy products!! Returns to China

Ordered shirt for my husband and received 10 days later. Extremely poor quality, torn, loose threads, and could not return in UK but had to return to China. Very misleading advertisements. Totally avoid.

3 August 2025
Unprompted review
Rated 5 out of 5 stars

Disgracefull

Disgracefull! Was sent faulty item and had to return it to China for which I had to pay £ 23.50. They don't collect it from customs in China and never gave me a refund. DON"T EVER BUY FROM Fashionstreet.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

They don't allow you to leave a review…

They don't allow you to leave a review on the site, and for good reason. Wish I had looked up the company beforehand. Ordered urban style jeans, didn't look anything like the picture, and it came a month after I had ordered it. It was $60, yet the material was cheap, most likely drop shipped from some random place in China.

17 January 2026
Unprompted review
Rated 1 out of 5 stars

Worst company ever.

Concur with the reviews which I wish I’d read prior to ordering.
Ordered a “cashmere” jumper - nothing like cashmere, nor the picture. No label and so small would prob fit a small child. As with others they said I could return - to China but likely cost of £50.
I went through my credit card company and successfully got a credit. This company should be investigated by Trade Descriptions.

11 November 2025
Unprompted review
Rated 1 out of 5 stars

Dissatisfaction

Like your other reviewer I would have liked to give NO stars. It is now 3 months since I ordered some shorts and despite several emails I have neither the product or a refund. I cannot recommend this company

5 September 2025
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam! Rubbish clothes. They present themselves as 'Fashion Street Manchester' when they have nothing to do with the UK. They dont even refund items even if you want to return them. Absoulte crooks. A one-star review is generous!

10 October 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company

Again, if you could give 0 stars. Product has not arrived after 3months, and whilst they communicate back regarding refund, it never happens. do not touch this company!

8 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a work shirt in medium

Ordered a work shirt in medium. Was very thin and more like an extra small. I asked to return it, although they claim to be from Manchester turned out they are in china and the return cost was more than the shirt. Utter scum. Avoid at all costs

15 October 2025
Unprompted review
Rated 1 out of 5 stars

RUN DON'T WALK FROM THIS FRAUD COMPANY

After over 3 weeks, received a $65 sweater we ordered but it did not come from the UK it came from China. The sweater came with no tags on the inside or outside which tells me it was used not new. Smelled horrible and came wrinkled in a ball in an envelope. I would leave zero stars if I could. Will never order from them again.

6 November 2025
Unprompted review
Rated 1 out of 5 stars

Fashion Street

Fashion Street - what a joke, SCAM SCAM SCAM. Do not buy from these jokers. You will pay a fortune for something that costs less than the price of a cup of coffee to produce. Anything you order will take weeks to arrive (if indeed it even does) due to being sent China. It will be poorly made, no labels, not stitched properly, wrong colour, size or item. They get 1 star because you can't go lower but if I could give them anything it would be the Plague! Customer service is an annoying bot. Company only exists on line despite the 'trendy' website.
Head this warning. Authorities - shut them down!

12 September 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID AVOID AVOID AVOID…

AVOID AVOID AVOID AVOID AVOID AVOID AVOID.
ALL RETURNS ARE TO CHINA AT THE EXPENSE OF THE CUSTOMER. I bought £30 boots that were supposed to be a size 7, they were more like a 5, cannot return them unless I pay £26 to send with royal mail. I have asked for a returns label which will not be supplied. I have been offered 70% of another purchase to keep the boots - what a joke.

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Cheap junk from China

Cheap junk from China. If you want a refund, then return items to China at your own expense and don't receive the refund. Stay clear.

17 November 2025
Unprompted review
Rated 1 out of 5 stars

Absolute disgrace… do not buy from this…

Absolute disgrace… do not buy from this place, I ordered a coat which was originally £90 reduced to £45, I wouldn’t of even paid a fiver, it was like a dressing gown, material was thinner than a cloth you’d wipe a surface with,and absolutely nothing like how it’s shown,poorest quality I have ever seen in my life, I emailed to which they replied if I wanted to return id have to £50 shipping, that’s more than the raggedy coat, then they just utterly blanked me, absolute piece of shit it was, DO NOT BUY ANYTHING FROM THERE!!!

20 September 2025
Unprompted review

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