EZ Living Interiors - Holywood Reviews 

1,573
•
TrustScore 5 out of 5

4.9

Holywood Exchange, 304 Airport Road West, BT3 9EJ Belfast, Northern Ireland, GB

•

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Rated 5 out of 5 stars

Great shop with unique furniture and beautiful wall art . Amazing customer service ,great staff very helpful. Rich Chambers such an amazing guy very patient and helpful l give him a 10/10 for great... See more

Company replied

Rated 5 out of 5 stars

Samantha Moffett was most helpful with information, filling in those gaps we sometimes have about certain products..aiding me in an eventual purchase. I appreciate that. Thank you. Ian.

Rated 5 out of 5 stars

Great experience yesterday at EZ living. Our sales agent Rich Chambers was excellent. Really knew his stuff and gave us great advice on picking the new furniture. Will certainly be back!

Company replied

Rated 5 out of 5 stars

Served by Samantha Moffett. Samantha was very helpful when I was looking to buy office furniture. She was very informative of the products and nothing was any trouble to her. She also made me a lovely... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Bedroom Furniture Store
  4. Furniture Accessories
  5. Mattress Store
  6. Sofa Store

About EZ Living Interiors - Holywood

Written by the company

Discover your new home at EZ Living Interiors

Shop All Departments

Shop Sofas

Shop Dining Room

Shop Living Room

Shop Accessories

A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.


Contact info

  • Holywood Exchange, 304 Airport Road West, BT3 9EJ, Belfast, Northern Ireland, United Kingdom

  • 02890424299

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,573)

2,538 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Staff very helpful

3 October 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Delivery took much longer than expected…

Delivery took much longer than expected but when it finally arrived the tracking system you could follow was very helpful. The drivers very very friendly and professional. David F and Aron M. The sofa had a small mark on it and they were very helpful with information on how to proceed if the mark didn’t come out ( it did after wiping with a damp cloth). They were very efficient and the overall experience was great.

5 October 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Kelly,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Very knowledgable and helpful staff

Very knowledgable and helpful staff. Friendly, with no pressure to make any decision quickly.Samantha was particularly great to deal with. Would highly recommend.

15 October 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Joanne,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great instore experience wuth Samantha…

Great instore experience with Samantha Moffett in the Holywood store- she helped us pick out new sofas and dining options for our new home with ease and no pressure at all. Very insightful and practical- made this a very pleasant experience for our family.

17 October 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Helen,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great product & service

I called in to the Holywood exchange store today and bought a sofa & chair. I dealt with Samantha who was more than helpful with great advice. Great service.

17 October 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Samuel,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Definitely will shop here again

Sales staff were lovely, very knowledgeable and happy to help, nothing we asked was a problem.
Samatha was particularly attentive and dc Ed b rang to say there was an offer on if we were still interested in the items she had given us a quote for. The 0% interest is also a huge bonus

17 October 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Tina,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 1 out of 5 stars

They sell an expensive insurance that…

They sell an expensive insurance that don’t get back to you when you make a claim

I see you've publicly replied to me but failed to communicate or respond to my emails as requested by yourselves. I can share the responses I've received if necessary but this has been abysmal so far

26 September 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Mark,

Thank you for reaching out
I would love to offer my support and rectify the experience!
If you would contact me on: customercare@ezlivinginteriors.com, mark ''Trustpilot'' + your name and order number in the subject line.
This will allow me to look into the matter and offer the best steps to resolve the matter.
Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Good Experience

Just bought new furniture from EZ Living at Holywood Exchange. Our Sales person, Dylan Rhodes, was most helpful and answered all our questions regarding our purchase. Delivery expected in a few weeks. All in all a very happy experience. Highly recommended.

16 October 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Beverley,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Amazing staff

I don’t often write reviews but I felt strongly that I’d like to share my experience of shopping at EZLiving at Holywood Exchange. On a cold, dark and wet Friday night, I was warmly welcomed by a lovely sales assistant, Samantha. Samantha made it her mission to help me to select beautiful furniture for my dining room. I was completely undecided and she took time to show me a number of ranges she thought might suit. She listened carefully to what it was I really wanted. Having shown me many options from around the store, she brought me a delicious cappuccino while she busied herself with a tape measure, computer print outs and size and colour options for purchasing. No pressure to buy; no hard sell - just great customer service. I left the store on Friday night with lots to think about.

I returned the following morning having mulled over the options. What was just so nice was to find the same excellent customer service from another sales assistant, Julie. Julie was friendly, helpful and knowledgeable. She also set about helping me decide what was right for my home and my family’s lifestyle. She took time to talk through fabrics, design options and price points that fitted my budget.

I am very much looking forward to taking delivery of my furniture next week. To Samantha and Julie - your help was genuinely appreciated!! I’ll be back shopping in your store again soon!

I wouldn’t hesitate to recommend a shopping trip to EZLiving, Holywood Exchange if you are looking for beautiful furniture, a warm welcome and a very pleasant customer experience!

10 October 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

enni Wylie :) Holywood was very nice

enni Wylie :) Holywood was very nice, friendly, and helpful throughout the purchase. It was a pleasure dealing with her, and everything went smoothly. Thank you so much for your purchase! Highly recommended.” 😊

23 September 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Magdalena,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

I was able to have a good look around…

I was able to have a good look around at all the store had on display before being approached, and was given help and advice on my purchase, so yay for Donna!

19 September 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Rosie,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Professional and friendly

Samantha Moffet was a great assistance - her pleasant manner and knowledge of the product made the purchase easy

12 October 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Darrin,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Technician Kirk did a good job and I am…

Technician Kirk did a good job and I am satisfied with his service 👍🏻

12 October 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

My delivery

My delivery was on time and the delivery guys Ricky Nelson and James Wicklow were pleasant and helpful
Delivery time was regularly update and accurate

12 October 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Christine,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Knowledgeable and not overbearing customer service with quality items

Lots of lovely items to choose from we had gone in about 30 mins before the store was closing looking for a particular set of nesting tables. We were approached by a friendly member of staff to see if we needed help and then left to have a look first. Unfortunately what we were looking for was not there, but we had noticed a leather wingback chair that was also something we were looking for. We enquired and spoke to Dylan Rhodes who explained about the piece we were enquiring about and he didn't put any pressure on us as the store was closing as 6. He was very personable and knowledgeable and he was able to offer us free delivery and we both felt happy to go ahead with the purchase.

9 October 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Lori,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

A credit to her team- Samantha Moffett

Wow. A lovely experience in EZ living at Holywood Exchange, we were greeted by Samantha Moffett who went above and beyond for us. Samantha was so incredibly kind and created such a lovely experience. The item we wanted had long term delivery, after being disappointed Samantha managed to get the item for us within 6 weeks which we were so incredibly grateful for. The item has arrived and it is just perfect and we are so thankful how Samantha went beyond for us.

Thank you so much. Looking forward to returning and dealing directly with Samantha again. A credit to the branch at holy wood exchange and this should be recognised.

6 September 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Eve & Matthew,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Easy view .

I was able to view furniture and order in store .

18 September 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear John,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great sales man

Great sales man, Dylan Rhodes very approachable and friendly.

3 October 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words of acclaim for our team member Dylan

I’ll make sure to pass on your compliments,

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

He made things easy for us when…

He made things easy for us when purchasing

12 September 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Many thanks for reaching out.

We really appreciate your kind words and are so proud of our shared experience

I’ll make sure to pass your compliments on to our team members

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Samantha Moffat was so helpful and her…

Samantha Moffat was so helpful and her knowledge about room sizes etc were so helpful to us. Definitely go back.

1 October 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Roisin

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience you shared with Samantha

I’ll make sure to pass on your compliments

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

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